ServiceLedger is a service management software solution that is deployed on-premise. It allows users to automate the process of scheduling and dispatching service delivery for customers.
ServiceLedger offers features such as customer history and contact management, service and job scheduling, service dispatch, inventory control, equipment service and preventative maintenance, service contract and warranties, sales quoting and estimates, accounts payable/receivable, service and job tracking, as well as resource tracking and time management.
The system also offers a technician web portal to enable automation for on-field workforce and a customer portal allowing clients to track the status of their work orders.
ServiceLedger is accessible on web and mobile devices and offers integration with third-party accounting software such as QuickBooks, Peachtree and Sage 50.
ServiceLedger serves clients in HVAC, plumbing, electrical, security, equipment service and preventative maintenance segments. It can be deployed on systems with Windows 8.1, and primarily caters to the needs of small and midsize organizations across the United States, Canada, Australia and Europe.