3PL Warehouse Manager by 3PL Central Software


 

Created specifically to enable 3PL providers to manage the unique challenges that face them every day, 3PL Warehouse Manager gives users the ability to manage multiple customers, processes and billing schedules.

The system enables access to real-time information and provides turnkey integrations with warehouse management technologies, including EDI, barcode scanning, e-commerce shopping carts and more.

Flexible and scalable, 3PL Warehouse Manager is designed to help 3PLs automate processes and bill accurately. Features include intuitive design and 3PL-focused WMS features, and users can easily add and inactivate customers and warehouses. 

Users pay for what they use and there are no multi-year contracts. 

 

3PL Warehouse Manager by 3PL Central - Billing wizard
 
  • 3PL Warehouse Manager by 3PL Central - Billing wizard
    Billing wizard
  • 3PL Warehouse Manager by 3PL Central - Automatic email alerts
    Automatic email alerts
  • 3PL Warehouse Manager by 3PL Central - Barcode scanning support
    Barcode scanning support
  • 3PL Warehouse Manager by 3PL Central - Support
    Support
  • 3PL Warehouse Manager by 3PL Central - Inventory reports
    Inventory reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

33 Reviews of 3PL Warehouse Manager by 3PL Central

 

Start your review of 3PL Warehouse Manager by 3PL Central

Click to start
http://www.softwareadvice.com/scm/3pl-central-review/
Software Advice Reviews (13)
More Reviews (20)

Showing 1-13 of 13

RICK from ELEVATE FULFILLMENT
Specialty: Other Nondurable Goods
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Has Helped Us Grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks.

The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate.

Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.

Pros

- Web Based
- Broad scope of features
- Constant updates and feature releases
- Up-time is near 100%
- Good support (when you can get it)
- Handles wide (possibly unlimited) product types

Cons

- Support is very slow and often inexperienced requiring multiple responses to get a resolution
- Most additional features are a le Cart so the price can increase depending on features
- High traffic days make the system slow (although they have been addressing this)
- UI can be hard to navigate at first and specifically for customers
- Doesn't play well with mobile (we've been told this is in the works)

Advice to Others

Depending on the transactional volume this may be a great option. We like it and have had a hard time finding a replacement that matches the bang for the buck.

 
 

Mike from 5 Stones Group
Specialty: 3rd Party Logistics (3PL)
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Niche Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is specifically for a company doing third party logistics. The requirements to compete in that market are high and varied. So to find an inexpensive workable solution is tough. 3PL fits the bill.

Pros

Lots of functionality. Lots of add-ons if you need them. Most of them are for free.

Cons

UI is pretty old school. It's not super pretty or slick. Some of the functionality is a little clunky and you have to take extra steps to do something that we wish was just a click of a button.

Advice to Others

Fully Loaded, It's worth it for the money. It's not a Manhattan Group software, but for the little guys, it's a great software.

 
 

Jesse from 5 Stones Group
Specialty: 3rd Party Logistics (3PL)
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

6 months under our belt with 3PL central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall this is a very full-featured software. We enjoy the prompt responses from the support team. We are waiting patiently for more Rest API's and android scanners. We've been told they are on the horizon, but it doesn't look like anything is coming soon.

Pros

Robust Billing Wizard.
Prompt and professional support team.
Smart Pack is a really cool way to reduce errors during packing.

Cons

The UI feels old.
Not intuitive.
Does not handle consignment between customers.

 
 

Melissa from Warehousing and Fullfilment USA
Specialty: Furniture / Home Decor
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Software is Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have used this software for just about 6 months and I like that it is easy to use.

Pros

Easy to use and not complicated. Customer Support is very helpful.

Cons

Takes a little while to learn everything.

Advice to Others

Make sure you use all the training they provide. It's very helpful.

 
 

Taylor from Ensorcell Investments
Specialty: Metal Fabrication

September 2016

September 2016

3PL - Great Warehouse Management tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Very robust software that fulfills all of my warehouse management needs

Likes Least

This software is great - not sure if there is anything I would change about it

Recommendations

This product offers a 30-day trial on their website so consider taking a look at that

 
 

Marlon from Jetpack Shipping
Specialty: Healthcare

August 2016

August 2016

Worked pretty great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Fulfillment is very simple. It wasn't hard to export orders and import orders.

Likes Least

Inventory issues before new inventory system. We sometimes had issues keeping track of our inventory.

Recommendations

Take your time and learn the system. There is a help button that can teach.

 
 

NICHOLAS from NPD LOGISTICS
Specialty: 3rd Party Logistics (3PL)

July 2016

July 2016

LOVIN IT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

What I like best about this product is that it is easy to use and the vendor has excellent customer service!

Likes Least

There is no alert besides an email that an order has been placed. You should hear a beep!

Recommendations

Get an in depth review of the program before buying to make sure you know what your getting.

 
 

Steve from Sweetwater Logistics
Specialty: 3rd Party Logistics (3PL)

July 2016

July 2016

Top Shelf WMS out of the box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ease of training new employees, the ability to connect to most any 3rd party shopping cart, the EDI functionality. The auto-billing feature is an enormous time-saver. I really appreciate that 3PL Central is also looking to improve their software and will take input from their clients as to updates and changes that would be beneficial.

Likes Least

3PLCentral is constantly making improvements and updates to make the system more efficient, user friendly and to meet the changing demands of the 3PL market. That being said, their documentation and notices surrounding the updates could improve dramatically.

Recommendations

Map out your entire process and then review how 3PL Central mandates the process to be performed. I would suggest being open to changing your own process as generally speaking 3PL Central methodology is clean with little to no redundant actions. There are cost savings relative to labor to be found - if you look.

 
 

Tim from Swan Packaging Fulfillment
Specialty: 3rd Party Logistics (3PL)

June 2016

June 2016

3PL Central Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

API integrations to shopping carts & OMS's, automated capture of billing events, automated email notifications, FTP export automation, client-facing visibility & inventory related reporting, RF functionality is good not great, customer support is very responsive.

Likes Least

SOAP APIs need better documentation (hopefully improved in new REST APIs), system can be slow during peak times (Monday mornings), need more focus on B2C pick & pack functionality (pick strategies, replenishment, location-based allocation options).

Recommendations

Run through your workflow on demos, don't be afraid to adjust your workflow to software capabilities instead of the other way around.

 
 

Hiro from Mitsui-Soko (USA)
Specialty: 3rd Party Logistics (3PL)

June 2016

June 2016

Happy Customer with Some Wishes

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use
Nice and knowledgeable people
Located locally

Likes Least

Some features (such as item setup) requires not-straightforward operations.
Lacks some important capability such as audit trail for master file update.
Not optimized for huge warehouse operations.

Recommendations

Get support even it costs, to enjoy full function of the system.

 
 

James from Summit Warehouse & Logistics
Specialty: 3rd Party Logistics (3PL)

September 2015

September 2015

Quality Software & Top Notch Service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

Likes Least

The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

Recommendations

A true SaaS solution is the best way to go! Don't get fooled into a vendor hosting your version of the WMS on their servers. Count the number of clicks it takes to complete and inbound/outbound. Bells and whistles don't matter if the core functionality is not solid. Ask to talk with one of their current customers as a referral. Ask why their last customer ended relationship with them.

 
 

Tim from United Warehouse, LLC
Specialty: 3rd Party Logistics (3PL)

April 2015

April 2015

Our Clients Love 3PL Central, We do Too!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We like the ease of set up, use, and that 3PL Central is cloud based. No servers or software updates to worry about. Our staff and our clients really enjoy the access and ease of use. My staff and I can look take care of orders and inventory questions immediately in real time. The auto notifications are great that can be set up to notify clients of activity. The system is pretty well designed and has been very reliable.

Likes Least

When asking for help or working through issue your request drops into a cue and you don't always get the same support tech. It would be nice to assign a primary staff member to an account. I understand the challenges of managing this but it would be a plus and could lead to improved productivity by the 3PL Help Desk Support staff. Overall I've been pleased with how most of the issues have gotten resolved (there haven't been that many). Thankfully!

Recommendations

Some people might shy away from "cloud" based solutions! Don't! You NEED TO BE LIKE A MOTH to a FLAME! it's the only way to go!

 
 

Bill from HWC Logistics
Specialty: 3rd Party Logistics (3PL)

December 2013

December 2013

Review of 3PL Central WMS December 2013

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

HWC Logistics has been using 3PL Central from many years in all of our southeast locations including Atlanta, Savannah, and Charlotte, NC. We have been very pleased with the service and expertise based on the value paid for the application. They are quick to answer questions, and support has been top-notch!

Likes Least

We don't have anything that we dislike.

Recommendations

Look at the rankings of the apps as liseted in CIO Magazine & InboundLogistics.com

 
 
 
Write a Review