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Cell Phone Store POS Software


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Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Lightspeed Retail logo
 
Lightspeed Mobile extends the sales floor to free up sales teams to interact with customers from anywhere using Apple mobile devices. Offers dynamic, easy-to-read interface and powerful point of sale functionality.
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Lightspeed Mobile extends the sales floor to free up sales teams to interact with customers from anywhere using Apple mobile devices. Offers dynamic, easy-to-read interface and powerful point of sale functionality.
 
Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
 
AIMsi logo
 
AIMsi is a comprehensive retail solution with add-on modules for easy customization, making it ideal for cellular retailers looking to combine point-of-sales, inventory management, customer management and more.
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AIMsi is a comprehensive retail solution with add-on modules for easy customization, making it ideal for cellular retailers looking to combine point-of-sales, inventory management, customer management and more.
 
AmberPOS logo
 
With full-featured CRM, inventory management, as well as repairs, law-away, returns and discounting features, Pacific Amber’s AmberPOS offers one of the most comprehensive software solutions for cellular and wireless retailers.
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With full-featured CRM, inventory management, as well as repairs, law-away, returns and discounting features, Pacific Amber’s AmberPOS offers one of the most comprehensive software solutions for cellular and wireless retailers.

Call us for a free FastStart Consultation: +1 888 918 2748


 
COMCASH Retail ERP logo
 
ComCash allows users to easily access their retail management system from any device. Ensure that your business runs smoothly, even if you're not in the office.
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ComCash allows users to easily access their retail management system from any device. Ensure that your business runs smoothly, even if you're not in the office.
 
MultiFlex RMS General Merchandise logo
 
MultiFlex RMS General Merchandise is a robust POS solution with a host of sale and product management features perfect for wireless and cellular retailers. It also allows for CRM, inventory tracking and flexible pricing schemes.
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MultiFlex RMS General Merchandise is a robust POS solution with a host of sale and product management features perfect for wireless and cellular retailers. It also allows for CRM, inventory tracking and flexible pricing schemes.
 
Agiliron logo
 
Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
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Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
 
Smartwerks_USA logo
 
Smartwerks_USA is a web-based POS system with integrated accounting, service management, AR/AP and inventory reporting. With its remote access function it's an ideal fit for wireless and cellular retailers.
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Smartwerks_USA is a web-based POS system with integrated accounting, service management, AR/AP and inventory reporting. With its remote access function it's an ideal fit for wireless and cellular retailers.
 
NetSuite logo
 
Wireless retailers can use NetSuite retail suite to manage both online and brick and mortar cellular shops. Includes point of sale, webstore management, inventory management, financials management, and CRM features.
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Wireless retailers can use NetSuite retail suite to manage both online and brick and mortar cellular shops. Includes point of sale, webstore management, inventory management, financials management, and CRM features.

Call us for a free FastStart Consultation: +1 888 918 2748


 
STORIS logo
 
STORIS provides retail software solutions to the home furnishings, bedding and electronics/appliances industry. The framework of STORIS includes Point of Sale, Customer Service, Inventory Control, Merchandising, Accounting, Finance,... Read More
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STORIS provides retail software solutions to the home furnishings, bedding and electronics/appliances industry. The framework of STORIS includes Point of Sale, Customer Service, Inventory Control, Merchandising, Accounting, Finance,... Read More
 
Celerant Command Retail logo
 
Celerant offers an on-premise retail suite that we recommend to resellers. In addition to its core POS features, integrated e-commerce and in-store management modules are included in this system. Great for speciality stores.
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Celerant offers an on-premise retail suite that we recommend to resellers. In addition to its core POS features, integrated e-commerce and in-store management modules are included in this system. Great for speciality stores.
 
iVend Retail logo
 
We really like that iVend Retail delivers powerful functionality on the front end - with an easy-to-use touchscreen or keyboard POS interface. And on the back end it's fully integrated and backed by SAP for secure data management.
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We really like that iVend Retail delivers powerful functionality on the front end - with an easy-to-use touchscreen or keyboard POS interface. And on the back end it's fully integrated and backed by SAP for secure data management.
 
CORESense logo
 
CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
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CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
 
Aptos logo
 
Used by over 400 retailers, we suggest Aptos to grocery retailers that need “the works”. From loss prevention to accounting and POS, this system is a full retail management suite that can help grocers improve their businesses.
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Used by over 400 retailers, we suggest Aptos to grocery retailers that need “the works”. From loss prevention to accounting and POS, this system is a full retail management suite that can help grocers improve their businesses.

Call us for a free FastStart Consultation: +1 888 918 2748


 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be access on portable... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be access on portable... Read More
 
Wireless Standard POS logo
 
Wireless Standard's web-based, point-of-sale system is specifically designed to fit the needs of wireless retailers. Includes built-in sales prompts and scripts, inventory and customer management, and e-commerce.
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Wireless Standard's web-based, point-of-sale system is specifically designed to fit the needs of wireless retailers. Includes built-in sales prompts and scripts, inventory and customer management, and e-commerce.
 
RQ Retail Management logo
 
We think wireless retailers will find the cellular-specific features within RQ an asset in wireless retailing. Includes modules for phone activation, automated sales, rebate calculators and product suggestions.
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We think wireless retailers will find the cellular-specific features within RQ an asset in wireless retailing. Includes modules for phone activation, automated sales, rebate calculators and product suggestions.
 
GoECart 360 logo
 
GoECart is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. GoECart offers integrated POS, inventory management, customer Management (with complete customer... Read More
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GoECart is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. GoECart offers integrated POS, inventory management, customer Management (with complete customer... Read More
 
S2K Retail Management Software logo
 
S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: April 3, 2017


The two critical functions for cell phone retailers are point of sale (POS) management and customer relationship management (CRM). While inventory is not typically extensive for cell phone stores, it does change frequently. Most cell phone contracts in the United States are for two years. During a contract period, cell phone retailers can sell related accessories to their buyers. As a contract nears its end, the retailer can contact the buyer about new phone options. However, this strategy only works if the retailer knows the client, their phone model and the end date of the contract.

Standard functions of cell phone POS software includes accounts receivable, accounts payable, general ledger and payroll. In fact, some operations just use inventory, POS and CRM software. They outsource payroll and use spreadsheets and paper records for the rest of the operations.

To help you understand wireless/cellular store POS software and find out the solution that is the right fit for your store, we’ve created this buyer’s guide.

Here’s what we’ll cover:

What Is Wireless/Cellular Store POS Software?
Common Features of Wireless/Cellular POS Software
Benefits of Wireless/Cellular Store POS Software

What Is Wireless/Cellular Store POS Software?

Specialty retailers, such as wireless stores, face additional complexities compared with more general retail stores due to their distinct business and revenue models. For example, in a wireless/cellular store, retailers don’t just require POS features, but they also need specialty-specific capabilities, such as:

  • Phone tracking
  • Contract renewal database
  • Phone activation
  • Repairs management
  • Accessory lookup

To be on top of their game, cellular and wireless store owners need to know which mobile devices and accessories their clients have already purchased. This will enable them to create opportunities to upsell and cross-sell. Moreover, POS solutions can help retailers get a competitive edge and drive additional revenue by swiftly reaching out to potential customers.

Common Features of Wireless/Cellular POS Software

In addition to core business functions, wireless and cellular retailers should consider the following functions to meet their unique requirements:

Phone model tracking Track each customer’s phone model. As new accessories become available, sales agents can contact customers who own the compatible phone model. This is also useful if the manufacturer releases an updated version of a phone.
Phone serial number tracking Track the serial number for each phone from its receipt into inventory and through to its sale to the end user. This is useful in case the phone gets lost or is stolen.
Phone identifier tracking Track each phone identifier to its serial number and to the customer. This includes the electronic serial number (ESN) and mobile equipment identifier (MEID) for code division multiple access (CDMA) and subscriber identity module (SIM) cards for global system for mobile communications (GSM) phones.
Vendor compliance reporting Track which contracts are sold for each carrier. Software systems should produce the sales and contract compliance reports as required.
Contract expiration date Store the contract expiration date for each customer. When the expiration date approaches, the system should notify your sales team and send a reminder to the customer.
Date of last phone purchase The system should track the date of the last phone purchase. As the date approaches two years, the system should notify the sales team and send a reminder to the customer to upgrade to a new phone.
Accessory look up The system should identify accessories that match a particular phone. When a phone is shown or sold, the sales representative can also show all of the accessories that go with it.
Split tender Enables retailers to accept payment over several different methods. For example, a customer may want to pay with cash and one or more different credit cards. The system must properly apply the split payments to the correct ledger accounts.
Rebate management The system should track current rebates from carriers and phone manufacturers. It should print out rebate forms and materials when a phone is purchased.
Promotional pricing The system should allow sale and promotional pricing. The pricing should change in the wireless inventory and POS software system automatically at a specified time and date, if desired.

Benefits of Wireless/Cellular Store POS

Wireless/cellular store owners can see many benefits from implementing a POS solution. Integration with additional software modules, such as bookkeeping, accounting, customer support and email marketing, can provide further benefits at a relatively small additional cost.

Here are some of the primary benefits realized by the successful implementation of wireless/cellular store POS solutions:

Faster POS transactions. By improving the checkout process for staff and customers, retailers can accommodate additional customers and significantly improve the customer experience. POS solutions integrate barcode scanners, generate bills, process credit card transactions and track inventory levels. In addition, these solutions share automated contract renewal notifications to existing clients along with the details of new plans as they are launched by their network provider.

Improved mobile phone and accessory inventory tracking. Mobile store retailers can easily search for available devices and parts using the inventory management feature to reduce the risk of stock shortages, which can ultimately lead to loss of customers. In addition, advanced solutions send alerts to retailers once inventory of an item reaches the predetermined minimum limit. This feature also enables store owners to identify high- and low-performing products and then take corrective actions to remedy the demand-supply ratio.

More cost-effective operations. By automating manual tasks, such as data entry and writing receipts, employees can focus on important tasks, such as running marketing campaigns, resolving customer issues and analyzing their business performance. In addition, cellular/wireless POS solutions prevent instances of human errors by using barcode scanners for inventory tracking and generating receipts. These improvements drive sales and increase client retention rates.

Centralized CRM. Wireless/cellular store POS solutions enable retailers to better serve customers through more personalized interactions. Retailers can run marketing campaigns by creating a central repository of existing and potential clients. In addition, some solutions allow stores to send emails on special occasions, such as birthdays, anniversaries and holidays.

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