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Florist POS Systems


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Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Lightspeed Retail logo
 
Retailers can connect Lightspeed's web-based POS system to brick-and-mortar and e-commerce stores for seamless integration. Track inventory, process payments and more from any device.
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Retailers can connect Lightspeed's web-based POS system to brick-and-mortar and e-commerce stores for seamless integration. Track inventory, process payments and more from any device.
 
AmberPOS logo
 
AmberPOS offers a fast, fully customizable point of sale solution. Features include quick and simple transaction processing, complete customer and inventory management, and all-inclusive reporting for easy access to metrics.
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AmberPOS offers a fast, fully customizable point of sale solution. Features include quick and simple transaction processing, complete customer and inventory management, and all-inclusive reporting for easy access to metrics.
 
COMCASH Retail ERP logo
 
The Comcash system is a great fit for florists with its touchscreen support, targeted mailing lists and special order capabilities. Comcash serves over 2,000 retailers and restaurants, and has been a trusted business since 1997.
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The Comcash system is a great fit for florists with its touchscreen support, targeted mailing lists and special order capabilities. Comcash serves over 2,000 retailers and restaurants, and has been a trusted business since 1997.
 
Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More

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AIMsi logo
 
AIMsi is a fully-integrated POS solution for floral shops of any size. Florists will find the customization ideal for customer relationship building with features that include reward programs, history and preference tracking.
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AIMsi is a fully-integrated POS solution for floral shops of any size. Florists will find the customization ideal for customer relationship building with features that include reward programs, history and preference tracking.
 
Springboard Retail logo
 
Springboard Retail's POS system is an intuitive, web-based solution that is ideal for multi-channel and multi-store floral shops. Features include touchscreen functionality, CRM, inventory management, accounting and reporting.
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Springboard Retail's POS system is an intuitive, web-based solution that is ideal for multi-channel and multi-store floral shops. Features include touchscreen functionality, CRM, inventory management, accounting and reporting.
 
NetSuite logo
 
With NetSuite Multi-Channel Retail Management Suite, florists can manage all aspects of their businesses - from setting up an online store that can be found in local search engine queries, to organizing PO, AP and AR transactions.
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With NetSuite Multi-Channel Retail Management Suite, florists can manage all aspects of their businesses - from setting up an online store that can be found in local search engine queries, to organizing PO, AP and AR transactions.
 
Quetzal POS logo
 
Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
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Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
 
NCR Counterpoint logo
 
Radiant Systems' CounterPoint POS is a convenient, web-based solution for floral retailers requiring effective multi-location inventory management and e-commerce support.
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Radiant Systems' CounterPoint POS is a convenient, web-based solution for floral retailers requiring effective multi-location inventory management and e-commerce support.

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Instore logo
 
Instore is a comprehensive iPad point of sale (POS) solution supporting small to midsize retailers. It offers essential features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business... Read More
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Instore is a comprehensive iPad point of sale (POS) solution supporting small to midsize retailers. It offers essential features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business... Read More
 
RetailSTAR logo
 
With over 30 years of experience, RetailSTAR is one of the most time-tested POS solutions for specialty retail shops such as florists, gift and hobby shops and other small-to-mid sized retailers.
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With over 30 years of experience, RetailSTAR is one of the most time-tested POS solutions for specialty retail shops such as florists, gift and hobby shops and other small-to-mid sized retailers.
 
Smartwerks_USA logo
 
Smartwerks_USA is a fully-integrated, cloud-based POS solution for small and medium-sized florists and floral shops. In addition to point of sale and accounting, users enjoy real-time reporting and inventory management features.
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Smartwerks_USA is a fully-integrated, cloud-based POS solution for small and medium-sized florists and floral shops. In addition to point of sale and accounting, users enjoy real-time reporting and inventory management features.
 
Talech Register logo
 
Talech Register is a retail solution that offers point of sale, inventory and customer management, and analytics. All data is stored in the cloud, and can be accessed from a computer or iPad in real time. The iPad point of sale allows... Read More
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Talech Register is a retail solution that offers point of sale, inventory and customer management, and analytics. All data is stored in the cloud, and can be accessed from a computer or iPad in real time. The iPad point of sale allows... Read More
 
Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More

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Agiliron logo
 
Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
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Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
 
CORESense logo
 
CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
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CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
 
Acme Point of Sale logo
 
Acme Point of Sale by Total BusinessWare is a comprehensive Point of Sale solution for companies of any size - it can be used effectively on-premise by a single store with a single user, all the way up to a larger establishment with... Read More
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Acme Point of Sale by Total BusinessWare is a comprehensive Point of Sale solution for companies of any size - it can be used effectively on-premise by a single store with a single user, all the way up to a larger establishment with... Read More
 
iVend Retail logo
 
iVend Retail offers florist and flower shops a total end-to-end POS solution. Suited to handle single, independent stores or complex, multi-store environments. Touch screen or keyboard interface handles all types of transactions.
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iVend Retail offers florist and flower shops a total end-to-end POS solution. Suited to handle single, independent stores or complex, multi-store environments. Touch screen or keyboard interface handles all types of transactions.
 
Ehopper logo
 
EHopper is a mobile point of sale solution for any sized business. In addition to the POS module, EHopper offers a suite of applications like order management, inventory management, and customer management. Order types are preset or... Read More
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EHopper is a mobile point of sale solution for any sized business. In addition to the POS module, EHopper offers a suite of applications like order management, inventory management, and customer management. Order types are preset or... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: June 20, 2017


Three factors dramatically impact a florist shop’s success. First, it is a relationship-driven business, and not just customer relationships. There are supplier relationships, reciprocal relationships with other florists, relationships with other businesses and relationships with national services. Second, almost the entire inventory is perishable. Third, although there is steady business throughout the year, Valentine’s Day and Mothers Day are by far the busiest days for most florists.

The stress points for a florist shop are inventory, customer relationship management (CRM), order entry, point of sale (POS) and accounts receivable. Florist shops are one of the specialty retail industries that are adopting Software as a Service (SaaS); several cloud-based general retail software supplies ofter specially configured versions for florists and there is at least one cloud-based florist shop specialty software product.

Common Features of Florist Shop POS Software

Florist shop owners need core accounting, but should evaluate the following functions to meet their unique requirements:

Reminders Florist shops live and die by continuing sales with existing customers, but reminders were problematic because it was difficult to send a targeted, private message to someone who lived in a household with others. Social media and electronic communications provide an answer. Customers can now receive reminders of important dates by email, text, Twitter or Facebook to surprise their partners on birthdays and anniversaries.
Fundraising support A number of fundraising organizations have tied specific flowers to specific causes. Examples include poppies for Veterans on Memorial Day, yellow roses for first responders on Patriot Day and pink roses for Breast Cancer Awareness. The system should send reminders to the organizations in advance, and prepare orders for inventory.
Florist service management Florist services, such as FTD and Interflora, are important sources of business for florist shops. The software needs to maintain inventory to fulfil advertised arrangements, place orders with service partners as necessary and accept orders from the services.
Co-op advertising In addition to the orders relationship with the florist services, there is a co-operative advertising relationship. The system should track the money spent on qualified advertising in the accounts payable and bill the service against available funds.
Floral strategies support If the florist uses or intends to use Floral Strategies methodologies, the florist shop software package should also support those methodologies.
Arrangement inventory Arrangement inventory is more than tracking the stock of flowers. The system should check the inventory of all components for a particular arrangement, including vases and any other special additions. If a particular item is not in stock, the system should suggest a suitable replacement.
Spoilage management Spoilage management has two parts. First, the system should track the items that are about to expire and notify the florist. Second, the system should make it easy to track items that spoiled prematurely. Tracking spoiled inventory can help the florist to better evaluate the quality of each supplier’s stock.
Reciprocity tracking Florists share business with other florists in their trade area if orders are too big to handle or if an order is outside of a given delivery area. Florists also work with other businesses, such as candy stores, wedding planners, funeral homes and caterers, to collaborate on special packages. The system should track how opportunities are shared back and forth between different partners to discover which are the most profitable.
Standing orders Hotels, offices and other businesses often have standing orders for fresh flowers. The florist system should automate this process by checking stock for the proper inventory, placing orders when necessary and scheduling the arrangement and delivery.
Enclosure card printing One of the hallmarks of florists is the enclosure card. It is also a heavily manual process. A florist system should print enclosure cards in a clear but stylized font. Best practice is to have the customer email or text the message, then cut and paste it into the printing system to be certain all names and words are spelled correctly.
Route planning One of the more challenging aspects of florist work is deliveries. The florist system should plan out deliveries taking into account the number, capacity and range of each vehicle. If a vehicle must make multiple runs, the system should optimize the routes to account for returning to the shop for reloading. Advanced systems can dynamically change the route to account for new orders during the day.
Trip sheet management Historically, the route is provided to the driver on a printed trip sheet that lists all the stops and projected delivery times. A desired featured is the use of electronic trip sheets using smart phones, which can track the van in real-time and adjust the route for new orders.

Expected Benefits

Florist shop software will help you to better organize your business and meet customer expectations. You should expect the following benefits when implementing and using a system properly:

  • Efficiency: Not only can software help you streamline your ordering and stocking processes, but route planning applications can help you figure out the most efficient way to organize each day’s deliveries, with advanced systems even taking into account incoming orders. The CRM and POS aspects of the software will also help your business become more efficient in its dealings with customers, while accounts receivable functions can streamline your financials.
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  • Automation: Automatic reminders will help you to keep up with your regular customers, alerting them to upcoming holidays, including birthdays and anniversaries, without you having to keep track of these dates yourself. You will also be able to remind yourself about standing orders and specific floral needs for holidays, events and fund-raising drives.
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  • Freshness: By tracking when your stock is going to spoil, flower shop software can help you keep track of when you need to refresh your stock, put items on sale and know which items from what suppliers have a history of spoiling prematurely.
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  • Organization: Software will help your shop stay organized in a variety of ways, especially through inventory tracking of both individual items and lists of items necessary for particular arrangements. In addition, you can take advantage of the important functionalities that are crucial for any business: employee management, scheduling, accounts receivable, point of service, customer relationship management and so on.

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