Purplepass Software


 

Purplepass is a cloud-based ticketing solution suitable for small to midsize event organizers. Key features include online pre-sale, marketing, printed tickets and wristbands, social media integration, day-of sales and admission management.

Purplepass enables organizers to sell tickets online, over the phone and through participating retail outlets. The solution offers a variety of customizable widgets which can be integrated with websites for online ticket sales. Users can design an interactive assigned seating map where guests can view the layout of the venue, see which seats are sold, which are available and preview what their view of the stage will be.

Purplepass offers custom printed ticket stock and wristbands for in-person ticket sales. The solution includes support for a variety of admission management services including barcode scanners, point of sale systems and receipt and ticket printers.

Creating an account with PurplePass is free and fees are charged based on tickets sold and services required.

 

Purplepass - Assigned seating management
 
  • Purplepass - Assigned seating management
    Assigned seating management
  • Purplepass - Geography
    Geography
  • Purplepass - Distribution
    Distribution
  • Purplepass - Detailed report
    Detailed report
Supported Operating System(s):
Web browser (OS agnostic)

53 Reviews of Purplepass

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JOSEPH from www.concertsNH.com
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very happy with Purplepass Ticketing so far.

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easy and inexpensive

Pros

Easy to use and set up events. Customer feedback has been all positive and the cloud ticketing us just what we needed.

Cons

Just being honest...The equipment rental program. Very expensive IMHO for what you get if it it even needed. A true cloud company would not need this. Still have no problem so far with PP

Source: Capterra
 

Demetrius from Dancin in the Eats

April 2017

April 2017

Good site, great support

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Appreciate Purplepass for its many templates, robust pockets of data, and great customer service otherwise.

Source: Capterra
 

Susan from Historic Hemet Theatre

March 2017

March 2017

Best Online Ticket Value

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For most events, PurplePass is the best value for us. We are able to pass all the processing costs to the patron, which saves us a lot. Other sites might be better for patrons finding your event, but if they already have found you and just want to purchase a ticket, this is great.

Pros

All fees are passed to the patron.

Cons

I don't think PurplePass is good for finding us new patrons.

Source: Capterra
 

James from Transparent Agency

March 2017

March 2017

purple pass has great customer service

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they are always quick w responses. thumbs up. been working with them a while now....i have no complaints.

Source: Capterra
 

Matt from Geeks Who Drink
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Good service, low fees

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the Purplepass crew have been responsive and helpful. I recommend their service to anyone working within a tight budget.

Pros

Ease of use, intuitive nature.

Cons

The ticketing side is a little clunky and you're unable to see how many tickets have been redeemed.

Source: Capterra
 

G from Ishibashi Entertainment

March 2017

March 2017

Purple Pass - A Great Find!

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This Team has what it takes to go the distance in Life. They have the key attributes of a successful enterprise. We look for relationships with people who have the Capacity and the Integrity to operate in this competitive Creative world of ours. Often times you find folks who have the Capacity (able and experienced in their craft) but, may not be totally trustworthy. On the other hand, people with the Integrity (honest with a great work ethic) may not have the knowledge and experience to perform at the levels our industry requires. So, it is refreshing to find people and Teams that exhibit both characteristics. The folks at Purple Pass, especially Brandon Foy and Gabriel personify both character traits.
They are true to their word, go the extra mile and they deliver results....on time.

Source: Capterra
 

Dan from StormBreaker Brewing

February 2017

February 2017

Purplepass for our event

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We were very pleased at how easy it was to use. I like how it let us know how many attendees that pre ordered tix haven't arrived yet and let us plan for them.

Source: Capterra
 

Arman from SAN DIEGO ART FESTIVAL
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great design and support that makes the Difference

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Our non-profit has an annual event with on line and on site box office sales. Two years ago Purple Pass Ticketing was there for us by customizing the on line design and then on site support at the event. The attendance at was about 6,000. The hardware and software combination was excellent. Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup. Last year leadership decided to go with a different company. That was a big mistake. We survived, but the stomach acid was brutal. I am hoping we can go back to Purple Pass this year. That will be my vote!

Pros

Ease of operation due to a logical sequence that allows for just a few minutes of training to get volunteer cashiers up to speed.

Cons

No cons

Source: Capterra
 

Matthew from Rockin For The Cure, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Fantastic Company

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In the past Rockin For The Cure, Inc. has worked with other Ticketing companies and they were ok, didn't knock our socks off, and then came Purplepass. We couldn't be happier. Everything about this company speaks quality and professionalism. There are by your side every step of the way, answering any questions or concerns you may have. These days not too many companies take pride in going above and beyond, but Purplepass does. If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did!

Pros

easy of use
flexible
user friendly

Cons

None I have found...

Advice to Others

Do yourself a favor and use it!

Source: Capterra
 

Andrew from Veg Speed Date

January 2017

January 2017

the best, most consistent customer service and responsiveness of any business I've ever dealt with

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I am co-founder of an event-related business launching in Feb 2017. We put on events across North America, with 40+ events planned for our launch, and growing.

My business partner had been using Purplepass for years. Her opinion was that Purplepass offered the best dependability and customer service of any ticketing solution, and should be the first choice for our new venture. I had suggested possibly handling ticketing ourselves, but we ultimately decided against it. My experience over the past months fully supports that this decision was correct.

For our new business, we had the need for powerful features, including a complex integration of Purplepass' API with our web platform. Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process. In fact, Purplepass even modified their API to add features we needed!

Whenever I had a technical question or request, I would receive a highly competent, helpful, and friendly response in very short time frames. When we needed it, we could easily phone and talk to someone highly knowledgeable from Purplepass. It's so rare in this age of customer service outsourcing to consistently receive such high quality support.

Not only that, but their product is truly excellent, and I have confidence in it. Their platform has very powerful features, and is lightning fast to use - in fact I can't think of another site that feels snappier from a user perspective. The reporting and statistics features on their website are deep and helpful. They support ticketing across all our North American jurisdictions. They have a great interface that allows easily generating widgets that can be quickly embedded on our website to sell tickets for our various events. And they seem to add new features all the time.

It gives me incredible piece of mind to know that, should we encounter any time-sensitive issues with ticketing during our events, this level of support will be available for us and our customers. Not needing to provide our own in-house support for ticketing is a huge benefit that should not be discounted.

I strongly recommend giving serious consideration to Purplepass as your ticketing solution.

Source: Capterra
 

Caroline from Newport International Boat Show

December 2016

December 2016

Newport International Boat Show - our first year of using Purplepass was a great experience

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Brandon&Gabe are all in. They bent over backward to learn everything about our ticketing needs. They answered 100's of questions and even made custom changes to our exhibitor guest ticket program. Their equipment was great - and having Brandon onsite during the show was worth every penny. The reporting tools are excellent and we were very pleased with the whole experience.

Source: Capterra
 

Thomas from IMCG GLOBAL INC

December 2016

December 2016

The Best Deal out there!

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We have been using Purple Pass for several Years, now along with another unnamed Ticket Company, We are now exclusive to Purple Pass for the Last 7 Concerts.
Highly Recommend to any small to medium Promoters

Pros

It has all pros.

Cons

No Cons.

Source: Capterra
 

Donna from Shriners Hospitals for Children Open

November 2016

November 2016

Hats off to Brandon and Gabriel!!

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Excellent customer service, very accommodating!!! Looking forward to all of the possibilities for our 2017 event.

Source: Capterra
 

Nikki from Islander Ladies Club

November 2016

November 2016

Purplepass Ticketing

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We used Purplepass for our Beer by the Bay Event. It was super easy to set up and use. We will definitely use Purplepass again for our event next year.

Source: Capterra
 

Maggie from San Diego Fleet Week Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Purple Pass has amazing Customer Support

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Gabe and his team are wonderful to work with and very responsive. When I needed a report they didn't have a template for, Gabe created it for me! I have also received calls from customer service reps suggesting we add options that our customers are requesting, which increases our ticket sales. Everyone I have come in contact with at Purple Pass has always been helpful and polite. I highly recommend Purple Pass for anyone that is looking for a ticketing platform that is easy to use, cost effective and customer service oriented.

Pros

It is easy to use.

Cons

I haven't found anything that I don't like so far.

Advice to Others

If you don't see what you are looking for - ask! The team at Purple Pass is always ready to assist.

Source: Capterra
 

KC from iHeart Media Riverside- 99.1 KGGI

November 2016

November 2016

I.E. Taco Festival 2016 & Purple Pass... A perfect combination!

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In our 2nd year the IE Taco Festival had grown into a highly attended event. This year was no different. We had approx 8k-10k attendees and Purpe Pass made it easy. We had never incorporated a POS system into our festivals however with purple passes real time tracking features and ease of use with their equipment it was really a no brainer.

Gabriel and his wonderful team came out to our event, trained volunteers (on event day) and in less than 10 minutes they were ready to go! The purple pass team not only stayed the entire day but stepped in to help work during the peak of sales!

Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart!

Source: Capterra
 

Barbara from Temecula Education Foundation

October 2016

October 2016

Temecula Education Foundation Adopts Purplepass Ticketing for TOTV, Summer School 2016

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As a nonprofit organization, the all-volunteer Temecula Education Foundation (TEF) strives to spend its resources as effectively and efficiently as possible. Using the Purplepass platform helps us do that by allowing us in-house management of event ticketing and online class registration. We received excellent customer service in both endeavors. The in-person support exceeded expectations for the 2016 Taste of Temecula Valley (TOTV). PP online and phone support were outstanding for our TEF-managed registration for 2016 summer school classes. Considering we were implementing a new system, both events ran surprisingly well. I am not a technical person, but the system is very intuitive, and the tutorials are very helpful. The post-event data collection feature was an eye opener; it will be tremendously helpful as TEF looks to future marketing efforts. Tracking financial transactions and receiving payment were easily managed. Post events, I appreciate the opportunity to provide feedback and receive PP¿s improvement recommendations. There's a little bit of a learning curve, but overall, Purplepass ticketing has been a win-win for our organization.

Source: Capterra
 

David from Private

October 2016

October 2016

Ease of software and fantastic tools!

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Very easy to use and great marketing tools to help you have a successful campaign! I would definitely use this site again!

Source: Capterra
 

James from Sage Business & Education, LLC

September 2016

September 2016

The Best in Town!

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Gabriel and his team are amazing people to work with. They are extremely responsive to any questions you might have, and provide many extra services that place them above any other ticketing service company.

Source: Capterra
 

Justin from Ohio Dreams
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Amazing Customer Service!

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Amazing Customer Service. Brandon Foy worked with us on every little detail and was always available when we needed him.

Source: Capterra
 
 
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