Ticketbud Software


 

Ticketbud is a cloud-based, online event ticketing software platform for any type of event. It offers event ticket sales, attendee management and promotional capabilities.

This software allows users to create new event pages and start selling tickets in a few minutes. Users can upload descriptions and photos related to their events and create social media widgets to generate more sales.

Ticketbud provides an interactive editor which allows users to set up and customize the design of their event pages. Event pages are accessible from any device through integrated Ticketbud widgets.

The platform also offers reporting and analytics, allowing users to view event statuses on their reporting dashboard and even compare data across multiple events. The dashboard provides actionable insights such as gross sales, location-based purchase data and other relevant information.

Ticketbud does not require a subscription, and charges a percentage fee per ticket sold.

 

Ticketbud - Events overview
 
  • Ticketbud - Events overview
    Events overview
  • Ticketbud - Event settings
    Event settings
  • Ticketbud - Create new event
    Create new event
  • Ticketbud - Report dashboard
    Report dashboard
  • Ticketbud - Discount code
    Discount code
  • Ticketbud - Support ticket creation
    Support ticket creation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

18 Reviews of Ticketbud

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Diane from First Person Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good software and outstanding customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Source: Capterra
 

Creative from CreativeClevelandPlanners
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Using ticketbud has been a GREAT experience. It was pretty easy to set up on my own, but anytime I had a question, someone was there instantly to help me with my issues. Very responsive team and our customers were fine with paying the very minimal fee to purchase a ticket. Easy process! Thank you ticketbud!

Source: Capterra
 

Dan from Angels In Disguise
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Great service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Great product and services as promised. We use for charity concerts but would work great for any event!

Pros

Ease of use and effectiveness.

Cons

None

Advice to Others

Highly recommended.

Source: Capterra
 

Caitlin from DPA

January 2017

January 2017

Superb Quality, Ease of Use, and Outstanding Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Support

Thank you so much for your assistance with our event. Everything was easy to set up and the customer service was outstanding. Special shout out to customer support who made my experience extra special by helping with setup, pricing and more.

Pros

Easy to use.
Excellent customer service.

Cons

Had a little trouble with the background images.

Source: Capterra
 

Connie from TRVA

June 2016

June 2016

Pretty easy for a non IT person. Support Staff and Sales GREAT!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The cons - getting the background to look right. It took time to make it work.
The pros- It was easy to put my information in to the system. Easy editing.
Support staff made it easy.

Source: Capterra
 

Sarah from Shadowood Farm, Inc

January 2016

January 2016

Great Company to work with!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As new users to this type of service, the staff at Ticketbud have thus far made our overall experiences a breeze. Being a user who doesn't have advanced tech savvy skills, the site was pretty easy to navigate and offered multiple great ticketing and info options that we could customize for our event. It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away. In this wacky-doodle no human contact Internet world, the kind and competent level of customer service is completely refreshing. We had a little trouble with our photos and a few other details, but customer service was quick to talk us through. We've just posted our first event and are looking forward to learning more about the service as we start to sell tickets.

Source: Capterra
 

Jonathan from GS Adventures NZ Ltd

January 2016

January 2016

Awesome Site / Awesome Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This site is perfect for events that you do not need a full blown website for. I researched all of the available options and elected to use Ticketbud - I have not been disappointed. It is easy to use, and has a ton of really neat features, that are also very useful. I will continue to use Ticketbud for my events, without a doubt.

The customer service has been second to none. I do not do bad customer service - ever, but Ben has exceeded my expectations. Nothing has been an issue, and all of my queries from the other side of the globe have been answered super promptly. I'm impressed.

Source: Capterra
 

Jessica from Blue Owl Brewing

January 2016

January 2016

Great experience for a new business!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've been able to utilize various features of Ticketbud - from individual and repeating events to calendar integration for our website and social media sites. When problems or glitchy issues have occurred, the customer service has been quick and eager to help us work it out.

I've had some issues with repeating events (disappearing from our calendar or uneditable on the back end, unable to copy, etc) and have had issues with our events showing up in searches. Largely our experience has been good and has proven useful to help grow our new business. Thanks, Ticketbud!

Source: Capterra
 

Brittany from Dave & Buster's

December 2015

December 2015

Enjoying the site...

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Quality
Support

Setting up & personalizing the site was straight-forward and made easy. I had questions in the beginning and e-mailed/reached out for assistance; I had my questions answered and concerns address before the end of business!
You can set a time to shutdown sales, refund a guest w/o having to worry about confidential information and so much more.
I have no worries when setting up my event via Ticketbud. Love it!

Source: Capterra
 

Barbara from BH Flowers LLC dba Barb's Flowers

December 2015

December 2015

Great Idea!

Ease-of-use

Product Quality

Customer Support

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Support

This concept worked great for me. Knowing what I was wanting, I was able to make it work with my website that I had help in putting together. The product is working great and I am getting great response from customers knowing that they can purchase their tickets ahead of time.

Source: Capterra
 

TC from Elevated Artists

December 2015

December 2015

Hands down best ticketing service on the market

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Cannot say enough about Ticketbud, these guys have done their homework and truly built a phenomenal platform. I have tried four other ticketing services and Ticketbud is my top choice. Cheapest to use, most functionality on the backend, great face for customer side, integration with payment gateway, social media and their customer service is top notch. I always get questions answered immediately. They want you to be successful, it is clear. Ticketbud will be my go to platform. Try it for one event, try their competitors. Do your homework and it's a no brainer you'll wind up with these guys.

Source: Capterra
 

Annabeth from Tully Free Library

December 2015

December 2015

Good SquareSpace calendar option

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I started using Ticketbud because the SquareSpace calendar does not currently allow recurring events. It was very easy to embed the Ticketbud calendar into the library's SquareSpace website. So far, I'm finding Ticketbud intuitive and easy to use. There are a few enhancements I'd like to see, but overall I'm happy with the switch. I called for help and also used chat help and both times was helped quickly by professional and competent people.

Improvements that could be made:
Allow multiple dates for an event that can be recurring. For example, an event that happens every Monday and Wednesday. Right now, I have to add 2 separate events, one for Monday and one for Wednesday.

Allow the "ticket" section of an event to be hidden. This of course goes against the purpose of Ticketbud, but it might be useful for customers who don't need the ticketing portion.



Source: Capterra
 

Carl from Shortlist Agency

November 2015

November 2015

Technical Help and Informational Help w/ Signing Up and Using Ticketbud

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Support

Phenomenal performance from all members I've spoken to on the Ticketbud team. Extremely personable, helpful, insightful, the list could go on.

Website is extremely user friendly and even when we encountered a hiccup here or there, the team had our backs.

Thank you, guys!

Source: Capterra
 

Amy from School of Life LLC

July 2015

July 2015

Excellent Service, Excellent Customer Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!! There was in other words no "repeating event" option for calendar entry. Enter Ticketbud to save the day (and weeks, and months, and years!! :-) There were clear instructions on how to do this actually on the Squarespace page, and we are delighted with the results. I am quite new to this kind of thing, and have had questions come up, but Ticketbud's customer service have been prompt, courteous, and knowledgeable. We are very happy to have found them and recommend them highly.

Source: Capterra
 

Jacki from Dave & Buster's - Ontario

June 2015

June 2015

Excellent resource for streamlining reservations

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Ticketbud has been a great tool for our event planning office as it provides a professional streamline between guest and venue to secure reservations. Our guests have said they feel it is user friendly and I love that we can communicate last minute details through email to all ticket purchasers. I recommend Ticketbud to my colleagues all the time!

Source: Capterra
 

Finnie from The Humidour Inc.

June 2015

June 2015

Great software -- so easy to use!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
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Support

This was my first time using a online ticket service for my annual charity event. It was a great experience and I will definitely be using it again. Ticketbud's customer service is over the top. Thanks for making everything so easy for me! I look forward to working with you in 2016!

Source: Capterra
 

Nicole from Play It Foreward

May 2015

May 2015

Highly Recommended Service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Every summer, Sachse Construction hosts our annual ¿Play it Foreward¿ charitable golf outing.
The event has grown to be so large that this year we decided to use a third party ticket management system to track our sales. After doing our due diligence, we selected Ticketbud for their ease of use and customization options.

Ticketbud exceeded every expectation we had for a ticket management system. Their staff is
extremely responsive, knowledgeable, and friendly. Since the golf outing is a charitable event, a
lot of customization was needed to better track sales and participating golf teams. The Ticketbud staff completed all requests in an extremely timely manner, even completing tasks days before the estimated deadline. We cannot thank Ticketbud enough for making this process so pleasant for us.

Sachse Construction highly recommends Ticketbud¿s services, and we look forward to using them for years to come.

Source: Capterra
 

Aubree from Aubree Sweeney Variety Show

April 2015

April 2015

Great Site!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This was my first event using online ticketing. I was a little nervous. Ben took me on a guided demo of the site - all my questions were answered before I even got started. Ticketbud makes online ticketing so simple. I will definitely use them for my next event.

Source: Capterra