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Flobot Software


 

Flobot is a cloud-based field service solution targeting small to medium-sized businesses. Key features include a customer self-service portal and integration with both Sage Pay and Xero accounting software.

With Flobot’s customer portal, customers can access invoices and view job updates. These customer accounts are entered into a customer database that allows users to offer specials and discounts. Users can also see customer account history, take credit card payments and email receipts. This system is integrated with Sage Pay’s online payment gateway.

Flobot's product’s scheduling module allows users to build and view schedules in real time. Users can filter staff by capabilities, so only staff members with the correct skill sets can be assigned to jobs. Once staff members are assigned to jobs, their schedules update automatically, and they can view their schedules by logging into their employee portals.

Flobot offers a mobile app for Android. Telephone support, training, implementation and on-site consulting are also available. This software is priced on a per user per month basis. It is available only in the United Kingdom.

 

Flobot - Dashboard
 
  • Flobot - Dashboard
    Dashboard
  • Flobot - Schedule
    Schedule
Supported Operating System(s):
Web browser (OS agnostic)

14 Reviews of Flobot

 

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Software Advice Reviews (4)
More Reviews (10)

Showing 1-4 of 4

sherron from sherronketurah
Specialty: Electrical
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

solid tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very happy with the purchase, a solid tool for managing the workforce and providing feedback to the clients.

 
 

Christopher from LPCM
Specialty: Property Maintenance

September 2016

September 2016

Great software for making you look like a professional.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Flobot is central to our business management. When we first starting shopping for this type of software we found loads of old fashioned systems that were hard to use and just old but Flobot was simple and easy to use right from the start. It makes us look professional and that gives us an advantage over our competition. It works with oou accounting package. I love the poscode look-up feature the best, it saves so much time gwtting addresses right the first time.

I can't praise it enough because it is an awesome bit of software.

Likes Least

It doesn't have an iPhone version on the app and I don't like Android. The customer portal doesn't have search that drives my clients nuts.

Recommendations

Just buy an andrid tablet if you need to use it outside the office, it still works out cheaper than anything else. Spend time getting to know how it works and it actually helps to get your business processes right.

 
 

Katie from ProFinda
Specialty: Other

August 2016

August 2016

Money well spent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Flobot is a great tool. We use it to manage field service visits for training on our software. It gives us complete visibility across the business. It has eradicated many manual processes and the need to use spreadsheets! Highly recommend.

Likes Least

I really want to be able to send my trainers and customers group emails, at present I am unable to do so.

Recommendations

When you buy a software tool, you always want more from it, or you want it do things a certain way. We have found that by reviewing and changing a few old processes internally, this tool gives us 98% of what we want. Implementing a new technology made us reevaluate and as a result, we are operating much more efficiently.

 
 

John from Handyteam
Specialty: Property Maintenance

July 2016

July 2016

The software is perfect for my business and the support is excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The new updated app is great and means we can take pictures and signatures out of the office. I bought this one becasue it was the only one I could find that took card payments which is very important for us.

Likes Least

The user background colour is grey and it is a little depressing but I will be able to change this soon.

Recommendations

The best think is the support. I only have to call the mobile number for my account manager and he sorts out my problems which is beyond anything I have come across and really important for me because I am not the best on computers.

 
 
 
Showing 1-10 of 10

Thomas from Hunter Francis
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

It is really easy to learn how to use it and the people are real good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I came across them when I had some carpet put down in my home and I thought the communication I got for the meet was really cool and I figured this would be good to get in my business. So, I got in contact with the guys and I have been using it ever since. They are good guys and really helped with the setup so it worked right.

Pros

It is really easy to use and to learn.

Cons

It's a really big program and I think that maybe I am not using enough of it.

Advice to Others

I think you should give it a try if you have a services company.

Source: Capterra
 

John from Handyteam
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Their support makes the difference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have a small handyman firm in South London and I have been using Flobot for several months. We very happy with it and it is invaluable for running our business. It is getting improved all the time and the new app is brilliant. Mostly we love working with Rob and the team because nothing is too much trouble and they are always there to talk when we get stuck. That is what makes the difference to us.

Pros

It is easy to use and it has lots of features, most importantly it takes card payments.

Cons

I don't like the background colour it is grey and it makes me sad :( but I am told I will be able to change this soon :)

Advice to Others

If you are looking for something to run a small team of handymen then this is the best we have come across.

Source: Capterra
 

Agron from Bright Seasons Garden Team

September 2015

September 2015

Excellent software and great customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were recommended to use Flobot and it has not let us down. The software is very good but the customer service is excellent. We are complete novices to software but they set it up for us and gave us some really good advice on managing our business at the same time. We are very pleased with everything overall and would recommend it to other gardening companies.

Source: Capterra
 

Emily from Panda Group

August 2015

August 2015

Easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Flobot is brilliant, ever since I've used this programme I have been a lot happier and stress free

Cuts down on a lot of admin and paperwork.

Source: Capterra
 

Katie from ProFinda

February 2015

February 2015

Great quoting software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: Simple to use and feature rich
Cons: There are a lot of features I don¿t need and maybe I¿m paying for them

We use it for sending out proposals to our clients because it allows us to work out exactly what profit we will make on each project. The quoting tool is very easy to use and very intuitive. It also integrates with Xero which we use to send out our invoices, although I believe we could use Flobot for this too. We don¿t use anywhere near the amount of features it has as we are an office based technology business, but I `ve never used a better quoting tool and so we will be keeping it.

Source: Capterra
 

Giovanni from Plumbpro Limited

February 2015

February 2015

Life changing!!!...

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are a SME contracting company. We offer various trade services and manage a varied workforce.
As we have grown, we have found it ever increasingly difficult to keep our engineers/contractors in check, our customers informed, keep a trail of communication and most importantly, guarantee/process our payments! :)
Then FLOBOT came along and changed our lives! We have one system that takes us from client/enquiry inception, through the complete CRM process, estimating, invoicing, and payment retrieval.
My guys can login remotely, they can see their jobs in advance, and with Geo-tracking, I know where they are at all times.
I could say enough good stuff about this product, I urge you trial it and I promise, you'll never look back!

Source: Capterra
 

Paul from Carpet Force

January 2015

January 2015

It's worth the time and effort

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We supply and fit carpets all around London and I had been looking for something that could help me to send quotes. I had a look at a few systems but when I stated using Flobot I knew this was the one for us.

It helps that the staff have a good understanding of my industry and they were very helpful. I can access the program from home as well as work. It does a lot more than I had thought about. My customers have been very impressed with the quotes I've sent them but I can also send them the invoice and I have a database for all my customers now. I can also book my carpet fitters to do jobs at peoples houses. I used to do this with a desk diary and I don't know how I ever managed it now I do it this way.

I would say that this is a very good product, I certainly made the right choice and I am still learning how to use it to it's full potential. I would recommend it.

Source: Capterra
 

Emily from Brett Inc

December 2014

December 2014

Really easy to use, makes my invoices look great!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I'm really pleased with Flobot and would highly recommend it - I use it to send out my invoices to my clients and not only does it make my invoices look really good and professional, but it is VERY easy to use.

Source: Capterra
 

Martin J. from Man Friday Services (Property Management Company)

December 2014

December 2014

Flobot 10/10 all the way!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have just got on board with Flobot and as we all come from a senior management level within the Hotel & Hospitality sector we understand the importance of having a great back office system that is effecient and easy to use and that will keep you on top of your business.

As we all know, us humans leave it to the last minute to get things done and then expect an instant result.

Flobot certainly helps you strive towards delivering that to your potential clients.

Regards,


Martin, Sky & the team at Man Friday Services


Source: Capterra
 

Hughie from Cavendish deVere

October 2014

October 2014

An amazing tool I wish I'd found earlier

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have just found this software and I am amazed at how useful it is. It does everything in one. t's like 5 software packages fro small businesses in 1. It takes payment from the customer, sends an invoice, I do my estimates in it and book my jobs to see people. I can do it on m ipad or at home on my computer and I can even see if someone has taken the estimate. There is no paperwork whatsoever. I would highly recommend this package.

Source: Capterra