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Web Based Medical Billing Software


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AdvancedMD logo
 
AdvancedMD is an integrated medical software suite for independent practices. Products include practice management, electronic health records (EHR), telemedicine, patient relationship management, online reputation management, big data... Read More
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AdvancedMD is an integrated medical software suite for independent practices. Products include practice management, electronic health records (EHR), telemedicine, patient relationship management, online reputation management, big data... Read More
 
drchrono EHR logo
 
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
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drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
 
NueMD logo
 
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
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NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
 
MediTouch EHR Software logo
 
HealthFusion offers MediTouch EHR and MediTouch PM, a suite of electronic health records and practice management tools that were designed to be web-based and offer a touchscreen user interface. The EHR offers charting, problem lists,... Read More
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HealthFusion offers MediTouch EHR and MediTouch PM, a suite of electronic health records and practice management tools that were designed to be web-based and offer a touchscreen user interface. The EHR offers charting, problem lists,... Read More
 
Kareo Billing logo
 
Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read More
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Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read More

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PrognoCIS by Bizmatics logo
 
PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
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PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
 
ECLIPSE logo
 
In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
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In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
 
ClinicSource Therapy Practice Management logo
 
ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
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ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
 
athenahealth EHR logo
 
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
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athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
 
Compulink logo
 
Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
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Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More

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Greenway Health Prime Suite logo
 
Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system.... Read More
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Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system.... Read More
 
Aprima EHR logo
 
Aprima EHR is part of the complete Aprima system, including Practice Management and Revenue Cycle Management solutions. Aprima EHR’s navigation feature presents clinically relevant findings based on presenting symptoms, diagnosis... Read More
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Aprima EHR is part of the complete Aprima system, including Practice Management and Revenue Cycle Management solutions. Aprima EHR’s navigation feature presents clinically relevant findings based on presenting symptoms, diagnosis... Read More
 
A+ DELPHI Psychotherapy Billing Software logo
 
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
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A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
 
ACOM Health RAPID Software logo
 
A complete chiropractic focused solution, the RAPID software delivers integrated electronic health recording (EHR) and practice management solutions with inbuilt billing services. The RAPID software is designed for any size practice.... Read More
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A complete chiropractic focused solution, the RAPID software delivers integrated electronic health recording (EHR) and practice management solutions with inbuilt billing services. The RAPID software is designed for any size practice.... Read More
 
WRS Health logo
 
WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
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WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More

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CureMD logo
 
CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
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CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
 
WebPT logo
 
WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
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WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
 
ChartPerfect EHR logo
 
ChartPerfect is an electronic health record (EHR) system suitable for medical offices in a variety of segments including allergy, cardiology, dermatology, internal medicine, neurology, pediatrics, plastic and reconstructive, podiatry,... Read More
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ChartPerfect is an electronic health record (EHR) system suitable for medical offices in a variety of segments including allergy, cardiology, dermatology, internal medicine, neurology, pediatrics, plastic and reconstructive, podiatry,... Read More
 
The Valant Behavioral Health EHR logo
 
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
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Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
 
HENO logo
 
HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient scheduling... Read More
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HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient scheduling... Read More
 

Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: September 15, 2017


Online medical billing programs use a Web-based interface to provide many of the essential functions medical practices need in order to maximize their invoicing efficiency and/or revenues. Depending on the needs of the practice, this provides several advantages over traditional on-site system installations. This guide will provide an overview of the market and to help buyers in their decision-making process search for the right solutions.

We'll discuss the following topics:

What Is Online Medical Billing Software?
What Type of Buyer Are You?
Benefits and Potential Issues
Market Trends to Understand
The Online Medical Billing Vendor Landscape
Cost and Return on Investment

What Is Online Medical Billing Software?

Online medical billing solutions increase collections in medical offices in numerous ways—from ensuring proper claims coding and verifying insurance coverage to posting payments and generating reports. In addition to increasing revenues by identifying previously unbilled claims, invoicing applications automate a traditionally repetitive and error-prone task and frees up staff to focus on other activities.

Most cloud-based medical billing software is designed for the user to submit claims electronically. More advanced systems will provide coding support, and the top-of-the-line systems will scrub claims, post payments, offer alerts and provide for advanced reporting.

Billing analytics in Kareo Billing

Billing analytics in Kareo Billing

What distinguishes Web medical billing software from other deployment strategies is that the system is available entirely online through a Web browser. This means that the information can be accessed from anywhere with an Internet connection, the user doesn’t have to worry about upgrades or coding updates, and there’s no need for a server or any other kind of IT infrastructure. And in this software-as-a-service (SaaS) model, the user pays a monthly or annual fee rather than upfront purchase cost.

What Type of Buyer Are You?

Most buyers of healthcare invoicing systems fall into one of the following categories:

Integrated suite buyers. This is for buyers who are looking for one integrated suite to manage their entire practice. As well as the invoicing modules, selection will be made based on scheduling, EMR and PACS capabilities, usually with a very targeted focus to the medical specialty.

Inpatient care providers. This includes hospitals and long-term care facilities that submit claims on UB-04 forms. Since this type of form typically requires a system designed for inpatient billing, make sure the product you select has this capability.

Outpatient care providers. Most private practices that submit claims on the CMS-1500 forms fall into this category. Since these buyers are submitting electronic claims to Medicare, Medicaid and private insurance companies, they’ll need something with that level of flexibility in its invoicing and payment structure.

Cash-based providers. You fall into this category if most of your revenues come from customers paying directly with cash, check or a credit card. Since these buyers don’t submit many (if any) claims to insurance companies or to the government, their needs are much more lightweight. Chiropractors, alternative medicine providers and certain kinds of mental health providers are the most common buyers in this category.

Outsourced services. These buyers are third-party companies that submit claims on behalf of providers and receive a percentage of the collections. Typically, their functional requirements will mirror those of their clients, but they may require a very broad-based, flexible system if they bill for clients with varying specialties.

Benefits and Potential Issues

Patient billing software is a project management application that's imperative for mid- to large-size projects. Firms that implement and make use of these systems should realize the following benefits:

  • Better efficiency: Billing is a notoriously tedious task. Implementing an online medical billing system makes them more efficient at coding, submitting and following up on claims, vastly reducing the time required.
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  • Improved collections and accuracy: As well as being tedious, billing is highly error-prone. Internet-based medical billing software helps users code claims correctly and check them for errors, increasing collection rates and making them better equipped to manage rejections.
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  • Cost amortization: Compared to an on-site solution, a Web-based program will be far less expensive in terms of up-front costs. SaaS also eliminates the need for an IT infrastructure to manage upgrades and to get the product up and running when problems arise.

An important consideration when purchasing a cloud-based patient billing system is the implementation plan. Every user needs to be trained on the product, and often adoption of new technology is met with resistance from people who are comfortable doing things the old way. Therefore, it’s important to get buy-in among all users to get them excited about using it.

Since SaaS programs charge a monthly or annual fee, there is the potential that the user will pay more in the long run than they will for an on-site solution. However, this tends to be the case only for larger companies with bigger budgets and dedicated IT personnel. A more significant drawback would be limited integration to external devices (e.g., ultrasounds and MRIs). If this is a concern, many of the leading client/server systems are available in an application service provider (ASP) model, which means that the system’s server is hosted at a professional data center, which effectively hybridizes the Web-based model with the locally hosted one.

Market Trends to Understand

Consider the following trends as they develop and impact the market:

Mobile computing. Since healthcare providers are increasingly using tablet devices (such as the iPad) or smartphones on a regular basis, more systems are offering mobile compatibility. If your practice could benefit from this kind of mobility, ensure the system you select has strong mobile capabilities.

ONC-ATCB Certification. Government legislation requiring the use of EMRs is impacting the EMR market, but it also affects the practice management market. Since an integrated practice management system has so many benefits, it may be wise to select a program that incorporates all these features—or at the very least supports upgrades and/or integration with EMR systems to be adopted later.

The Online Medical Billing Vendor Landscape

While the market can appear confusing and highly fragmented, the available solutions are differentiated by their appeal to the different buyer types.

This type of buyer... Should evaluate these systems
Integrated suite buyers Allscripts, MedLedger, CareTracker, SuiteMed
Inpatient care providers Inpatient care providers Sage Intergy, athenaCollector, NextGen
Outpatient care providers AllegianceMD, LeonardoMD, AdvancedMD
Cash-based providers MDConnection, MediTouch
Outsourced services Practice Admin, AdvancedMD, NueMD

Costs and Return on Investment

Since the purpose of a medical billing system is to increase collections and decrease the time and effort required to receive them, the traditional measures of effectiveness for SaaS-based medical billing software are average collection timeframe and the ratio of claims accepted to rejected. The biggest benefit to SaaS applications is that they require a much lower upfront cost, since the fees that covers the licensing, technical support and upgrades are all monthly. Therefore, most buyers using this deployment model find the financial return on investment to be almost immediate.

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