About eHopper
eHopper pricing
eHopper has a free version and offers a free trial.
Alternatives to eHopper
eHopper Reviews for UK Users
Feature rating
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
eHopper Point of Sale system, webstore support and product management software
I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.
Pros
The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.
Cons
The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Best System
Pros
I love everything that ehopper does and has to offer.
Cons
I don't have anything to say about the least because I love it!!
Alternatives Considered
Lightspeed RetailReasons for Choosing eHopper
I switched because I love ehopper so much better, they have more then square has to offer.Switched From
Square Point of SaleReasons for Switching to eHopper
ehopper had more programs that I was looking for and at a reasonable price so that's why I went with this company.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Used be a good one; however, now it is horrible
Will be GLAD TO LEAVE this POS asap due to a terrible customer support.
Pros
Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.
Cons
Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
e-Motion Review
Good, fairly happy but it's not perfect.
Pros
Availability on poynt platform, inventory management, reporting
Cons
Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
eHopper customer experience
For the most part, the service fills our need at this time.
Pros
We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.
Cons
There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.
Response from eHopper
Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!