Envoy Software


 

Envoy is a cloud-based visitor management and registration solution that serves businesses of all sizes across various industries. It is compatible with iPad 3 or newer running iOS 8 or later.

Core features include visitor registration, automated user notifications, digital document signing, badge printing and visitor pre-registration. It provides a real-time view of all visitors in a building. Users can also set up multiple admin accounts, view analytics, and extract audit and compliance reports.

Users can access visitor information on mobile devices using the Envoy Passport mobile app as well as through desktop web browsers. Envoy offers integration with host directories, file sharing, sales and marketing and other software.

Envoy is available with monthly and annual subscription pricing. Customer support is provided over the phone, via email, live chat and online help articles. It is available globally and supports various languages such as Chinese, Danish, Dutch, English and French.

 

Envoy - Visitor registration
 
  • Envoy - Visitor registration
    Visitor registration
  • Envoy - Document signing
    Document signing
  • Envoy - Preregistration
    Preregistration
Supported Operating System(s):
Web browser (OS agnostic)

102 Reviews of Envoy

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Sarah from Fastly Inc
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Envoy is awesome! Makes checking in our guests a breeze!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I love that people now recognize the Envoy system and know just what to do. Some even expect more to be involved. It makes welcoming guests easier and streamlines the old paper process.

Source: Capterra
 

Thomas from Tapjoy
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Really Easy

Ease-of-use

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NDA storage, users instantly get badges, hosts are notified multiple ways of their guests arrival.

Pros

It requires little work to support, easy to setup, our legal folks love having all the NDAs in an easy searchable location

Cons

Our only con is that we wish the welcome page were more customizable. Apparently only having one con isn't cool so I had to type more in this box to submit it.

Source: Capterra
 

Kevin from ICD

March 2017

March 2017

Just go ahead and get it already.

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We love this system, after our receptionist was let go it became the perfect fit. Support is outstanding, the they are driven by feedback and have made great improvements. I recommend Envoy to other IT managers I know.

Source: Capterra
 

Diana from Independence Contract Drilling

March 2017

March 2017

Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We started using Envoy and our security guard no longer has to track anyone down when they have a visitor and we no longer need to have a receptionist. Very easy to use and setup.

Source: Capterra
 

Lauren from Coinbase Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Envoy is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Envoy has been great for our office. I appreciate its simplicity and its visitor tracking capability. The support team is awesome and they are always quick, positive and solution focused when we need them.

Pros

Simple and easy to use.

Cons

Wish it had a reoccurring guest feature

Source: Capterra
 

Andy from KIXEYE
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Awesome! Love it!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

We've been using the Envoy visitor check in system since 2012. Customer support is one of the best teams I've ever associated with!

Source: Capterra
 

Allen from Coursera

December 2016

December 2016

Amazing App and great team!

Ease-of-use

Functionality

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Value for Money

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I used Envoy at my previous company and when I moved companies, I knew we needed to implement Envoy. The process of purchasing to full set up was very quick and easy. The registration process for guests is streamlined because guests are able to sign in, take their picture, sign the NDA and grab their badge. We also customized our badge to include the guest wifi password so the guest has everything they need to get online. The integrations with slack save us a lot of time since our front desk doesn't need to track down their host. The host gets a ping through the slack integration once they finished checking in. The Team at Envoy is amazing as well!

Source: Capterra
 

Vanessa from Core-Mark International
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Easy and fun to use

Ease-of-use

Product Quality

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Support

This is a great service and product to employees. Easy and fun to use and builds community within a company. The challenges are fun and the rewards are great!

Pros

Fun challenges and app is super easy to maneuver

Cons

Not much really. Maybe better transitioning

Advice to Others

Just have fun with it!

Source: GetApp
 

Vanessa from Core-mark Int'l
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

So easy to use with such a big goal

Ease-of-use

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It's packed with great challenges and fun facts to help you get to know yourself and better your understanding of how to create a better company and a better you. It's very fun and easy to use and the rewards/incentives are great!

Pros

The challenges! They create a fun community.

Cons

Nothing really. I guess try to improve of integration

Advice to Others

Keep on coming with the challenges!

Source: Capterra
 

Amy from FiscalNote
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Powerful features, used daily

Ease-of-use

Functionality

Product Quality

Value for Money

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Value

Envoy makes the work of running a reception desk easier - notifications for hosts are automatic, visitor logs are created, and NDAs are signed. This software took care of many pain points for us.

Pros

Good value, easy to implement, easy adoption. We have been pleased that any bumps we've had have been quickly addressed by customer success.

Cons

N/A - Software definitely does the job, however we don't have a complicated use case.

Advice to Others

Giving it a test run is not a big lift (easy to import users, etc), so it is worth a quick trial if you have hesitations.

Source: GetApp
 

Amy from FiscalNote
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Simple, easily-adopted front desk software

Ease-of-use

Functionality

Product Quality

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Value for Money

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We replaced our previous front desk software with Envoy. The product was easily implemented and adopted by our team. We easily collect a visitor log, NDAs, and notify hosts in an automated fashion. It also reinforces to our customers that we leverage technology in our business as well.

Pros

Easy to use, good value, effective.

Cons

Any issues have always been resolved.

Advice to Others

Reach out to the support team if you have specific questions or concerns - They are highly responsive.

Source: Capterra
 


December 2016

December 2016

Excellent solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

Envoy has been a great solution for us, we opened a walk up tech bar which was very busy, we use Envoy to check in users (on an ipad) and display a waiting list on a monitor. It also exports to our reporting system.

Pros

Ease of use, ability to customize.

Cons

not all integrations there yet.

Advice to Others

go for it. low cost and easy to try.

Source: GetApp
 

Nick from National Grid
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Great solution!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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We use Envoy to check in visitors to our Tech Bar support, great and customization solution that we were able to put in place very quickly.

Pros

Ease of use, customization.

Cons

Not all integrations there yet.

Source: Capterra
 


December 2016

December 2016

Fantastic Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

We used to use a paper sign in with our clients, many who are tech industry companies. We are a small location but part of a very large law firm and we need to look professional and tech savvy. This app lets us do all this while helping me manage the visitor tracking process.

Pros

I look the design and ease of use. Our clients are often impressed. I can focus on my interaction with them because the app makes it easy and quick to sign in. My favorite feature is the dashboard because I can instantly see their name and who they are here for.

Cons

Can't think of anything right now

Advice to Others

Every receptionist should have this, it makes my job seamless and makes a great impression with clients.

Source: GetApp
 

Njon from RideCell

November 2016

November 2016

Game Changing Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

Envoy takes the focus on the mad scramble to sign my guest in, track down, and alert their host and lets me focus on greeting my guest and making them comfortable. It makes sure each visitor signs our NDA and frees up my time to have a chat with the guest when appropriate without the added distraction of trying to herd cats. Envoy constantly adds integrations and tool sets that are valuable to my use case.

Pros

I love the simplicity and the ability to use the product in a number of optional configurations. I've been a customer for several years and the improvements have been constantly valuable. They REALLY listen to customer feedback.

Cons

N/A

Advice to Others

Great for entry-level customers and can scale to enterprise easily. Also extraordinarily simple to set up.

Source: Capterra
 

Laurel from Thermo Fisher Scientific
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

this system makes visitor process so much easier and things go so much smoother. So knowing when visitors are coming lets me plan my day.

Pros

We are a secured facility and anyone including employees that are not a US Citizen has to have an MK Denial run on them to see if they will be allowed into our facility....knowing their Citizenship ahead of their visit lets me do their back round check ahead of time.

Cons

I really have no cons...but if I had to choose one I would like it if each time a visitor signs in it doesn't require to enter a new badge number....unfortunately the system saves the previous badge number and even though I ask them to change the badge number as they are signing in, they go right by it and then I have to go into the system and manually change it myself....I wish down the road it will auto delete the badge number for each visit so they can't proceed without entering a new badge number....

Source: Capterra
 

Joshua from Transmedics Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Envoy - Great product, easy to use and support was spot on for any questions I had.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Value for Money
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Support

I like that I was able to deploy this solution and have printed badges all in about an hours time. The ease of install and use is great. For a product I had never seen, being able to go from purchase to installed in about an hours time is just unheard of in the IT world. This has made it far easier for our reception personnel to know who is supposed to be visiting, when and who they are here to see. Historically, people would arrive and reception may not have been notified so there was some confusion. Also the NDA being signed electronically during registration has been great.

Source: Capterra
 

Talla from Runway Incubator
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Envoy An Amazing Guest Registration System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Runway a tech office, has used Envoy for years as our guest registration system. We love how user friendly it is, how much time it saves our office from retrieving the host, and for security purposes. Runway loves how easy set up is, and how easy the back end is to upload member info, and other administrative stuff.

Pros

Its easy interface and convenience.

Cons

There is nothing about this I dislike.

Source: Capterra
 

Brent from NatureBox
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Envoy sign in

Ease-of-use

Functionality

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Customer Support

Value for Money

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Value for Money
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Support

Envoy is great for having guests visit. They sign in on our iPad downstairs and our users get notified of their guests' arrival. Returning guests are automatically recognized. As far as setup and troubleshooting, couldn't be easier. Very intuitive dashboard and app.

Pros

It's easy for end users to use and easy for me to administer.

Cons

No cons

Advice to Others

Regular software updates, responsive staff, and not super expensive.

Source: Capterra
 

Raymundo from NAOS

October 2016

October 2016

Fast Support

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Support

Wonderful support for your product , which worked very well for me, and I will have no hesitation in recommending it to anyone of my friends.

Source: Capterra