Answer360 modeled their hosted telecommunications platform around helping businesses increase efficiency, decrease cost, and deliver quality voice and functionality that every business needs. They provide big business VoIP telephone services and features from small to intermediate size enterprises and organizations. There is no hardware to purchase and install and will leverage your existing business high-speed internet connection.
Answer360 offers their services and applications on a stand-alone basis, giving companies the flexibility to choose exactly what they need to meet their individual business needs. Those applications include a Hosted PBX System, auto dialer, automatic call distribution, call recording, video and conference calling, internet fax, softphone, SIP trunking and much much more.
Additionally, Answer360 is designed to be scalable to grow with your business. Virtual extensions can be transferred to anyone, accommodate remote or traveling employees, as well as work-from-home employees while seamlessly integrating them into your business communications services. They also have customized music on hold, a name directory with assistance, calendar-driven menus, email delivery of messages and voicemail to text transcription.
Available as a cloud / web-based service, Answer360 is not limited to operating over your computer or requiring a special phone. Instead, they also allow you to access their services through a traditional phone connected to an adaptor. They are priced at a flat rate and do not require an annual contract. If you’re looking to implement professional telecom services in your business, Answer360 is a great option to consider.