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Virtual Office by 8x8 logo
 
Virtual Office is a collection of comprehensive web-based business VoIP solutions from offered by 8x8. Enterprise grade phone service, virtual meetings, mobile applications, virtual contact centers and more are available to help companies... Read More
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Virtual Office is a collection of comprehensive web-based business VoIP solutions from offered by 8x8. Enterprise grade phone service, virtual meetings, mobile applications, virtual contact centers and more are available to help companies... Read More
 
Vonage Business Solutions logo
 
Vonage Business Solutions is a cloud-based unified communication solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to any internet... Read More
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Vonage Business Solutions is a cloud-based unified communication solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to any internet... Read More
 
FluentStream VoIP logo
 
FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting within a suite. The software is available both in cloud-based and on-premise deployment options. The... Read More
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FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting within a suite. The software is available both in cloud-based and on-premise deployment options. The... Read More
 
Nextiva Office logo
 
Winner of the "Product of the Year" award by Internet Telephony magazine for the last 4 years running, Nextiva's Business VoIP solutions offer small businesses enterprise-level telephony features at an extremely affordable price point.... Read More
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Winner of the "Product of the Year" award by Internet Telephony magazine for the last 4 years running, Nextiva's Business VoIP solutions offer small businesses enterprise-level telephony features at an extremely affordable price point.... Read More
 
Jive PBX logo
 
Jive Communications delivers a cloud-based unified communication solution to organizations of all sizes across the U.S. Jive Hosted PBX which includes integrated products for business VoIP, video conferencing and contact center are... Read More
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Jive Communications delivers a cloud-based unified communication solution to organizations of all sizes across the U.S. Jive Hosted PBX which includes integrated products for business VoIP, video conferencing and contact center are... Read More

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MegaPath logo
 
MegaPath is Business Voip software that works with medium to large-size businesses in any industry. The system offers companies Internet connectivity, unified communications, security services, managed networking services, and more. With... Read More
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MegaPath is Business Voip software that works with medium to large-size businesses in any industry. The system offers companies Internet connectivity, unified communications, security services, managed networking services, and more. With... Read More
 
ShoreTel Sky logo
 
ShoreTel is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable efficient information flow within the organization. ShoreTel is a managed hosted VoIP solution that configures and manages everything... Read More
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ShoreTel is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable efficient information flow within the organization. ShoreTel is a managed hosted VoIP solution that configures and manages everything... Read More
 
Business Voice logo
 
Business Voice is a cloud-based VoiP solution created by PanTerra, which allows users to take or make calls from their office phone number, communicate with their team, and have file access, all from any device with an internet connection,... Read More
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Business Voice is a cloud-based VoiP solution created by PanTerra, which allows users to take or make calls from their office phone number, communicate with their team, and have file access, all from any device with an internet connection,... Read More
 
RingCentral Office logo
 
RingCentral Office is a cloud-based business phone solution that offers business communication tools and helps to optimize communications for voice, fax and text. Core features of the solution include conferencing, auto-recording and... Read More
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RingCentral Office is a cloud-based business phone solution that offers business communication tools and helps to optimize communications for voice, fax and text. Core features of the solution include conferencing, auto-recording and... Read More
 
inContact Hosted Call Center logo
 
inContact is a SaaS-based call center software that helps businesses to maximizes the quality of leads and minimizes the cost of client interaction. The solution comprises of many features required to process inbound support requests... Read More
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inContact is a SaaS-based call center software that helps businesses to maximizes the quality of leads and minimizes the cost of client interaction. The solution comprises of many features required to process inbound support requests... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Action Desk logo
 
Action Desk by OneReach is a web-based omnichannel system designed for all size companies and enterprises. The agent interface system allows users who are logged in to manage live inbound and outbound phone calls, text messages, and... Read More
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Action Desk by OneReach is a web-based omnichannel system designed for all size companies and enterprises. The agent interface system allows users who are logged in to manage live inbound and outbound phone calls, text messages, and... Read More
 
UNIVERGE 3C logo
 
UNIVERGE 3C, NEC’s software-based IP-PBX, is a sophisticated platform for unified communications and collaboration. Its comprehensive functionality helped it earn the 2014 Internet Telephony Product of the Year award from technology... Read More
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UNIVERGE 3C, NEC’s software-based IP-PBX, is a sophisticated platform for unified communications and collaboration. Its comprehensive functionality helped it earn the 2014 Internet Telephony Product of the Year award from technology... Read More
 
OmniPCX Office RCE logo
 
OmniPCX Office Rich Communication Edition (RCE) is the cornerstone of Alcatel-Lucent’s OpenTouch Suite. It's suited for small to midsize businesses with up to 200 employees. An all-in-one networking solution, OmniPCX Office RCE... Read More
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OmniPCX Office Rich Communication Edition (RCE) is the cornerstone of Alcatel-Lucent’s OpenTouch Suite. It's suited for small to midsize businesses with up to 200 employees. An all-in-one networking solution, OmniPCX Office RCE... Read More
 
Huawei eSpace logo
 
Huawei eSpace is a unified communications solution designed for enterprises. Some models of the hardware IP PBXs at the core of the Huawei system can support up to 10,000 users per unit. Huawei Integrated Access Devices (IADs) enable... Read More
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Huawei eSpace is a unified communications solution designed for enterprises. Some models of the hardware IP PBXs at the core of the Huawei system can support up to 10,000 users per unit. Huawei Integrated Access Devices (IADs) enable... Read More
 
XO Hosted PBX logo
 
XO Communications is a provider of network services that offers a cloud-based phone system, XO Hosted PBX, designed for businesses with 50 to 1,000 employees. In addition to hosting VoIP applications, XO also offers SIP trunking services... Read More
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XO Communications is a provider of network services that offers a cloud-based phone system, XO Hosted PBX, designed for businesses with 50 to 1,000 employees. In addition to hosting VoIP applications, XO also offers SIP trunking services... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
OBiPLUS logo
 
Obihai’s OBiPLUS is an on-premise IP telephony solution designed for very small businesses (i.e., those with 12 or fewer employees). Users can buy either a basic license, which supports up to four extensions, or a premium license,... Read More
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Obihai’s OBiPLUS is an on-premise IP telephony solution designed for very small businesses (i.e., those with 12 or fewer employees). Users can buy either a basic license, which supports up to four extensions, or a premium license,... Read More
 
MiVoice logo
 
Mitel MiVoice is a range of unified communications (UC) platforms designed for businesses with varying needs. Some MiVoice platforms are designed for small businesses with fewer than 250 employees, while others can scale up to 150,000... Read More
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Mitel MiVoice is a range of unified communications (UC) platforms designed for businesses with varying needs. Some MiVoice platforms are designed for small businesses with fewer than 250 employees, while others can scale up to 150,000... Read More
 
XMission Hosted PBX logo
 
XMission is an Internet service provider (ISP) that offers a cloud-based business phone system known as XMission Hosted PBX. Additionally, XMission offers SIP trunking services for businesses that want a single-vendor VoIP system.... Read More
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XMission is an Internet service provider (ISP) that offers a cloud-based business phone system known as XMission Hosted PBX. Additionally, XMission offers SIP trunking services for businesses that want a single-vendor VoIP system.... Read More
 
Broadview OfficeSuite logo
 
Broadview Networks’ OfficeSuite is a cloud-based phone system that offers a number of unified communications features. This solution is scalable, and can meet the needs of very small businesses (three or fewer employees) as well... Read More
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Broadview Networks’ OfficeSuite is a cloud-based phone system that offers a number of unified communications features. This solution is scalable, and can meet the needs of very small businesses (three or fewer employees) as well... Read More
 
3CX logo
 

3CX

3CX is a software-based PBX that works with SIP standard-based IP Phones, SIP trunks and VoIP Gateways. Pricing for 3CX is based on the number of simultaneous calls that the system supports. Solutions are tailored to different business... Read More
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3CX is a software-based PBX that works with SIP standard-based IP Phones, SIP trunks and VoIP Gateways. Pricing for 3CX is based on the number of simultaneous calls that the system supports. Solutions are tailored to different business... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
TelePacific Hosted PBX logo
 
TelePacific Communications is a provider of voice and data services that offers a cloud-based phone system known as TelePacific Hosted PBX. TelePacific also offers SIP trunking, PRI/CAS and analog services for businesses with on-premise... Read More
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TelePacific Communications is a provider of voice and data services that offers a cloud-based phone system known as TelePacific Hosted PBX. TelePacific also offers SIP trunking, PRI/CAS and analog services for businesses with on-premise... Read More
 
PBXact logo
 
Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to deploy... Read More
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Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to deploy... Read More
 
Digium Switchvox logo
 
Digium, the developer of Asterisk (a widely used open-source telephony platform), offers a phone system known as Switchvox, which is available both as a Web-based and on-premise solution. Businesses with multiple locations can also... Read More
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Digium, the developer of Asterisk (a widely used open-source telephony platform), offers a phone system known as Switchvox, which is available both as a Web-based and on-premise solution. Businesses with multiple locations can also... Read More
 
Windstream Virtual PBX VoIP logo
 
Windstream is a provider of network services for business communications, including a suite of cloud-based applications for voice communications known as Windstream Virtual PBX VoIP. Windstream offers SIP trunking for businesses that... Read More
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Windstream is a provider of network services for business communications, including a suite of cloud-based applications for voice communications known as Windstream Virtual PBX VoIP. Windstream offers SIP trunking for businesses that... Read More
 
OnSIP Hosted VoIP logo
 
OnSIP Hosted PBX by Junction Networks is a cloud-based phone system that includes standard PBX features, such as auto attendants and voicemail-to-email. Unified communications (UC) applications are also available, such as a browser-based... Read More
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OnSIP Hosted PBX by Junction Networks is a cloud-based phone system that includes standard PBX features, such as auto attendants and voicemail-to-email. Unified communications (UC) applications are also available, such as a browser-based... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
ThinkingPhones logo
 
ThinkingPhones is a cloud-based phone system developed by Thinking Phone Networks suited for organizations with over 5,000 employees. This solution also offers SIP trunking for businesses that need a single-vendor VoIP solution.  ThinkingPhones... Read More
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ThinkingPhones is a cloud-based phone system developed by Thinking Phone Networks suited for organizations with over 5,000 employees. This solution also offers SIP trunking for businesses that need a single-vendor VoIP solution.  ThinkingPhones... Read More
 
CloudCall logo
 
CloudCall is a cloud-based telecommunications and business VoIP solution. Call functionality and data is accessible from one system as the system integrates phone communications directly into a customer relationship management (CRM)... Read More
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CloudCall is a cloud-based telecommunications and business VoIP solution. Call functionality and data is accessible from one system as the system integrates phone communications directly into a customer relationship management (CRM)... Read More
 
AskoziaPBX logo
 
AskoziaPBX is an on-premise IP-based phone system. It can be deployed either on vendor Askozia’s proprietary telephony servers or on virtual machines. Because the software for AskoziaPBX is sold as a firmware image with a Linux operating... Read More
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AskoziaPBX is an on-premise IP-based phone system. It can be deployed either on vendor Askozia’s proprietary telephony servers or on virtual machines. Because the software for AskoziaPBX is sold as a firmware image with a Linux operating... Read More
 
Masergy UCaaS logo
 
Masergy is a provider of cloud-based unified communications as a service (UCaaS). Though Masergy UCaaS is a cloud-based system, it can be integrated with existing on-premise IP PBX equipment for businesses that want hybrid deployments. Masergy... Read More
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Masergy is a provider of cloud-based unified communications as a service (UCaaS). Though Masergy UCaaS is a cloud-based system, it can be integrated with existing on-premise IP PBX equipment for businesses that want hybrid deployments. Masergy... Read More
 
Zultys MX System logo
 
Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Unlike IP-based phone systems that depend on third-party IP phones, Zultys also offers a proprietary line of IP... Read More
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Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Unlike IP-based phone systems that depend on third-party IP phones, Zultys also offers a proprietary line of IP... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Crexendo Cloud Business Phone System logo
 
Crexendo Cloud Business Phone System bundles hosted PBX applications with SIP trunking service for a single-vendor VoIP solution. Crexendo provides Internet connections over cable, T1, fiber optic, MPLS, metro Ethernet and DSL for... Read More
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Crexendo Cloud Business Phone System bundles hosted PBX applications with SIP trunking service for a single-vendor VoIP solution. Crexendo provides Internet connections over cable, T1, fiber optic, MPLS, metro Ethernet and DSL for... Read More
 
Business VoiceEdge logo
 
In addition to business-class broadband Internet service, Comcast now offers a cloud-based phone system known as Business VoiceEdge. Designed for businesses ranging in size from five to 500 employees, Business VoiceEdge bundles SIP... Read More
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In addition to business-class broadband Internet service, Comcast now offers a cloud-based phone system known as Business VoiceEdge. Designed for businesses ranging in size from five to 500 employees, Business VoiceEdge bundles SIP... Read More
 
Axon Virtual PBX logo
 
NCH Software offers a software-based business phone system called Axon Virtual PBX. While Axon is an IP PBX, businesses don’t need specialized telephony server hardware to run the system. Instead, it can be installed on standard... Read More
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NCH Software offers a software-based business phone system called Axon Virtual PBX. While Axon is an IP PBX, businesses don’t need specialized telephony server hardware to run the system. Instead, it can be installed on standard... Read More
 
iCall logo
 
iCall is a mobile VoIP solution designed for self-employed entrepreneurs and small startups. Whereas many VoIP systems require investments in hardware, such as servers and IP phones, iCall is a cloud-based solution that can run on... Read More
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iCall is a mobile VoIP solution designed for self-employed entrepreneurs and small startups. Whereas many VoIP systems require investments in hardware, such as servers and IP phones, iCall is a cloud-based solution that can run on... Read More
 
Line2 Pro logo
 
Toktumi, Inc. is a provider of mobile VoIP solutions for entrepreneurs and startups, including Line2 Pro, a cloud-based phone system. Line2 Pro bundles hosted PBX applications with a SIP trunking service for businesses that need to... Read More
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Toktumi, Inc. is a provider of mobile VoIP solutions for entrepreneurs and startups, including Line2 Pro, a cloud-based phone system. Line2 Pro bundles hosted PBX applications with a SIP trunking service for businesses that need to... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
VOXOX Hosted PBX logo
 
Voxox is a provider of cloud-based communications solutions including Voxox Hosted PBX, a scalable hosted phone system. Voxox also bundles its SIP trunking service with a suite of hosted PBX applications for a single-vendor VoIP solution. Businesses... Read More
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Voxox is a provider of cloud-based communications solutions including Voxox Hosted PBX, a scalable hosted phone system. Voxox also bundles its SIP trunking service with a suite of hosted PBX applications for a single-vendor VoIP solution. Businesses... Read More
 
Phonebooth OnDemand logo
 
Bandwidth.com is a provider of Internet and telephone services that offers a cloud-based phone system known as Phonebooth OnDemand. This VoIP solution combines hosted PBX applications, such as auto attendants, with SIP trunking, a... Read More
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Bandwidth.com is a provider of Internet and telephone services that offers a cloud-based phone system known as Phonebooth OnDemand. This VoIP solution combines hosted PBX applications, such as auto attendants, with SIP trunking, a... Read More
 
Alteva Hosted VoIP logo
 
Alteva is a provider of telecommunications services that offers a cloud-based business phone system called Alteva Hosted VoIP. Alteva also offers SIP trunking (a service that connects calls between VoIP systems and the traditional... Read More
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Alteva is a provider of telecommunications services that offers a cloud-based business phone system called Alteva Hosted VoIP. Alteva also offers SIP trunking (a service that connects calls between VoIP systems and the traditional... Read More
 
AT&T UC Voice logo
 
AT&T UC Voice is a Web-based business Voice over Internet Protocol (VoIP) software solution that enables employees to communicate and collaborate via Internet Protocol (IP) phone, video phone and softphone. The system integrates with... Read More
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AT&T UC Voice is a Web-based business Voice over Internet Protocol (VoIP) software solution that enables employees to communicate and collaborate via Internet Protocol (IP) phone, video phone and softphone. The system integrates with... Read More
 
Solgari Cloud PBX logo
 
Solgari Cloud PBX is an all-in-one, fully integrated PBX solution that can be customized to meet the needs of businesses of various sizes. Features and functionality as well as users and locations can be added or removed on an as-needed... Read More
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Solgari Cloud PBX is an all-in-one, fully integrated PBX solution that can be customized to meet the needs of businesses of various sizes. Features and functionality as well as users and locations can be added or removed on an as-needed... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Fonality logo
 
Built on the idea that big company phone features should also be available to small- and medium- sized businesses, Fonality offers robust functionality that fits the the SMB budget. Their suite of applications is both flexible and... Read More
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Built on the idea that big company phone features should also be available to small- and medium- sized businesses, Fonality offers robust functionality that fits the the SMB budget. Their suite of applications is both flexible and... Read More
 
Answer360 logo
 
Answer360 is a powerful business VoIP phone system ideal for small and mid-sized businesses. Features include call transferring, call forwarding, auto attendants, and message delivery via email.
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Answer360 is a powerful business VoIP phone system ideal for small and mid-sized businesses. Features include call transferring, call forwarding, auto attendants, and message delivery via email.
 
AVOXI Core Cloud PBX logo
 
Since 2001, AVOXI has been developing call center and VoIP systems that serve the needs of businesses around the globe. With customers in 50 countries, AVOXI combines a telecom service with PBX and call center software in a hosted... Read More
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Since 2001, AVOXI has been developing call center and VoIP systems that serve the needs of businesses around the globe. With customers in 50 countries, AVOXI combines a telecom service with PBX and call center software in a hosted... Read More
 
Slingshot logo
 
Slingshot is a robust VoIP solution that offers numerous advanced features. Far more than a straightforward hosted PBX, it offers a predictive dialer and allows you to bring your own device instead of using specialized equipment.
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Slingshot is a robust VoIP solution that offers numerous advanced features. Far more than a straightforward hosted PBX, it offers a predictive dialer and allows you to bring your own device instead of using specialized equipment.
 
Avaya IP Office logo
 
Avaya IP Office is a comprehensive communications and collaboration solution designed for small to midsize businesses. It’s capable of scaling up to support 2,000 users, so your phone system can easily expand as your business grows.  Moreover,... Read More
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Avaya IP Office is a comprehensive communications and collaboration solution designed for small to midsize businesses. It’s capable of scaling up to support 2,000 users, so your phone system can easily expand as your business grows.  Moreover,... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
SendHub logo
 
SendHub is a comprehensive Business VoIP solution. The mobile capabilities and messaging system are two features we really like, and it's suitable for companies of almost any size. The system deploys on premise or web-based.
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SendHub is a comprehensive Business VoIP solution. The mobile capabilities and messaging system are two features we really like, and it's suitable for companies of almost any size. The system deploys on premise or web-based.
 
Ooma Office logo
 
Ooma Office is a VoIP solution designed and priced for organizations with one to 10 employees. While Ooma Office offers many of the same capabilities as more traditional IP PBXs, it also has  features that are specifically tailored... Read More
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Ooma Office is a VoIP solution designed and priced for organizations with one to 10 employees. While Ooma Office offers many of the same capabilities as more traditional IP PBXs, it also has  features that are specifically tailored... Read More
 
Intermedia Hosted PBX logo
 
Intermedia Hosted PBX is a cloud-based phone system designed to meet the needs of small to mid-sized enterprises with up to 1,000 employees. Users of Intermedia Hosted PBX get a range of features, such as hunt groups to make sure... Read More
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Intermedia Hosted PBX is a cloud-based phone system designed to meet the needs of small to mid-sized enterprises with up to 1,000 employees. Users of Intermedia Hosted PBX get a range of features, such as hunt groups to make sure... Read More
 
NetVanta 7100 logo
 
ADTRAN’s NetVanta 7100 is an IP data networking and telephony solution integrated into one single platform. Designed mainly for small to midsize businesses, NetVanta 7100 is suitable for businesses up to 100 workstations. The solution... Read More
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ADTRAN’s NetVanta 7100 is an IP data networking and telephony solution integrated into one single platform. Designed mainly for small to midsize businesses, NetVanta 7100 is suitable for businesses up to 100 workstations. The solution... Read More
 
ShoreTel logo
 
In addition to providing a hosted PBX service (an offering that can be found here), ShoreTel also provides an on-premise solution that offers the conferencing, collaboration, presence and mobility applications and features collectively... Read More
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In addition to providing a hosted PBX service (an offering that can be found here), ShoreTel also provides an on-premise solution that offers the conferencing, collaboration, presence and mobility applications and features collectively... Read More

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Phone.com logo
 
Phone.com is a hosted PBX solution designed for businesses with fewer than 50 employees. It offers SIP trunking service together with PBX service for a single-provider VoIP solution. Along with basic PBX functions like extensions,... Read More
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Phone.com is a hosted PBX solution designed for businesses with fewer than 50 employees. It offers SIP trunking service together with PBX service for a single-provider VoIP solution. Along with basic PBX functions like extensions,... Read More
 
BroadVoice Cloud PBX logo
 
Broadvoice Cloud PBX is a fully scalable, hosted phone system that can meet the needs of businesses ranging in size from one to over 10,000 employees. Services are priced per extension per month. Broadvoice offers U.S.-based support... Read More
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Broadvoice Cloud PBX is a fully scalable, hosted phone system that can meet the needs of businesses ranging in size from one to over 10,000 employees. Services are priced per extension per month. Broadvoice offers U.S.-based support... Read More
 
Evolved Office IP Phone System logo
 
Evolve IP offers a cloud-based phone system known as The Evolved Office Hosted PBX, which is suitable for businesses with over 50 employees. Businesses can bundle Evolve IP SIP trunking with Evolved Office for a single-vendor solution. Moreover,... Read More
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Evolve IP offers a cloud-based phone system known as The Evolved Office Hosted PBX, which is suitable for businesses with over 50 employees. Businesses can bundle Evolve IP SIP trunking with Evolved Office for a single-vendor solution. Moreover,... Read More
 
AirePBX logo
 
AireSpring AirePBX is a Web-based phone system for businesses with up to 1,000 employees. In addition to hosted PBX service, AireSpring offers SIP trunking for a single-provider VoIP solution. In addition to managed routers, AireSpring... Read More
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AireSpring AirePBX is a Web-based phone system for businesses with up to 1,000 employees. In addition to hosted PBX service, AireSpring offers SIP trunking for a single-provider VoIP solution. In addition to managed routers, AireSpring... Read More
 
VirtualPBX logo
 
VirtualPBX is a scalable, hosted PBX suitable for small to midsize businesses with up to 100 employees. Instead of outsourcing support to overseas call centers, VirtualPBX offers free, U.S.-based support. Installation includes pre-configured... Read More
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VirtualPBX is a scalable, hosted PBX suitable for small to midsize businesses with up to 100 employees. Instead of outsourcing support to overseas call centers, VirtualPBX offers free, U.S.-based support. Installation includes pre-configured... Read More

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FortiVoice logo
 
Fortinet offers a line of on-premise VoIP systems known as FortiVoice that scale from small businesses up to enterprises with 2,000 employees. In addition to IP connectivity, FortiVoice also supports connections to the public switched... Read More
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Fortinet offers a line of on-premise VoIP systems known as FortiVoice that scale from small businesses up to enterprises with 2,000 employees. In addition to IP connectivity, FortiVoice also supports connections to the public switched... Read More
 
VoiceMaxx CE logo
 
West IP Communications is a provider of cloud-based unified communications services. VoiceMaxx CE (Cisco Edition), West IP Communications’ hosted PBX offering, is based on the Cisco Hosted Collaboration Solution platform. While... Read More
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West IP Communications is a provider of cloud-based unified communications services. VoiceMaxx CE (Cisco Edition), West IP Communications’ hosted PBX offering, is based on the Cisco Hosted Collaboration Solution platform. While... Read More
 
Mobex Hosted PBX logo
 
Mobex provides bundled PBX and SIP trunking services to small businesses with fewer than 100 employees. Businesses can bundle these services for a single-provider phone system. Services are priced on a per user or per line (i.e., call... Read More
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Mobex provides bundled PBX and SIP trunking services to small businesses with fewer than 100 employees. Businesses can bundle these services for a single-provider phone system. Services are priced on a per user or per line (i.e., call... Read More
 
SwyxWare logo
 
Swyx offers a VoIP solution known as SwyxWare, which is specifically designed for small to midsized enterprises. SwyxWare is a software-based IP PBX system that supports up to 1,000 employees. While SwyxWare is available as a cloud-based... Read More
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Swyx offers a VoIP solution known as SwyxWare, which is specifically designed for small to midsized enterprises. SwyxWare is a software-based IP PBX system that supports up to 1,000 employees. While SwyxWare is available as a cloud-based... Read More
 
VOIPo Hosted PBX logo
 
VOIPo Hosted PBX Service is an IP phone system characterized by simple licensing. VOIPo’s service isn’t priced according to a per-extension or per-user model, but rather a “pay as you go” model. Users do not have to sign a... Read More
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VOIPo Hosted PBX Service is an IP phone system characterized by simple licensing. VOIPo’s service isn’t priced according to a per-extension or per-user model, but rather a “pay as you go” model. Users do not have to sign a... Read More

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PIMS Dialer logo
 
The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state of the art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... Read More
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The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state of the art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... Read More
 
Telzio logo
 
Telzio is a cloud communications provider that offers a flexible small business phone system for businesses with one to 1,000 employees. Telzio’s solution includes SIP trunking—a network service that allows VoIP users to connect... Read More
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Telzio is a cloud communications provider that offers a flexible small business phone system for businesses with one to 1,000 employees. Telzio’s solution includes SIP trunking—a network service that allows VoIP users to connect... Read More
 
itPBX logo
 
itPBX delivers a suite of business communication services to small and mid-sized organizations. The system is cloud-based eliminating the need to install additional hardware. Beyond PBX, call recording, computer telephony integration,... Read More
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itPBX delivers a suite of business communication services to small and mid-sized organizations. The system is cloud-based eliminating the need to install additional hardware. Beyond PBX, call recording, computer telephony integration,... Read More
 
Aircall logo
 
Aircall is a cloud-based phone system designed for teams like customer support or sales teams. Aircall is a software that allows companies to get phone numbers in 30 countries, configure them in seconds and forward calls easily across... Read More
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Aircall is a cloud-based phone system designed for teams like customer support or sales teams. Aircall is a software that allows companies to get phone numbers in 30 countries, configure them in seconds and forward calls easily across... Read More
 
ReadyTalk Hosted Voice logo
 
ReadyTalk is a unified communications service provider that offers audio, video, and web conferencing solutions. The software provides standard audio conferencing via Voice over Internet Protocol (VoIP). Video calling enables users... Read More
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ReadyTalk is a unified communications service provider that offers audio, video, and web conferencing solutions. The software provides standard audio conferencing via Voice over Internet Protocol (VoIP). Video calling enables users... Read More

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Ringio logo
 
Rigio is a web-based call center software that features a CRM dialer, call routing, analytics, and more. It’s used by sales teams in many industries such as healthcare, media, non-profit, and banking. The system can integrate with... Read More
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Rigio is a web-based call center software that features a CRM dialer, call routing, analytics, and more. It’s used by sales teams in many industries such as healthcare, media, non-profit, and banking. The system can integrate with... Read More
 
Sharpen logo
 
Sharpen’s cloud-based platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Read More
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Sharpen’s cloud-based platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Read More
 
UniVoIP logo
 
OfficeConnect by UniVoip is a cloud based phone system that delivers many features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial, and call recording. The platform is targeted towards medium... Read More
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OfficeConnect by UniVoip is a cloud based phone system that delivers many features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial, and call recording. The platform is targeted towards medium... Read More
 
Versature logo
 
Versature is a cloud-based business voice over IP (VoIP) software solution. Its key feature is a hosted private branch exchange (PBX) system. Versature offers specialized solutions for different industries such as financial services,... Read More
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Versature is a cloud-based business voice over IP (VoIP) software solution. Its key feature is a hosted private branch exchange (PBX) system. Versature offers specialized solutions for different industries such as financial services,... Read More
 
MightyCall logo
 
MightyCall is a cloud-based business VoIP solution suitable for small businesses and entrepreneurs. Users can manage customer service calls and social media communications from multiple channels in one platform. MightyCall can manage... Read More
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MightyCall is a cloud-based business VoIP solution suitable for small businesses and entrepreneurs. Users can manage customer service calls and social media communications from multiple channels in one platform. MightyCall can manage... Read More

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DLS Hosted PBX logo
 
DLS Hosted PBX is a voice over IP solution for small and midsize businesses in industries such as health care, media and entertainment, manufacturing, retail and transportation. Cloud-based and on-premise deployments are available.... Read More
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DLS Hosted PBX is a voice over IP solution for small and midsize businesses in industries such as health care, media and entertainment, manufacturing, retail and transportation. Cloud-based and on-premise deployments are available.... Read More
 
CorvisaOne logo
 
CorvisaOne is a cloud communications suite suited for companies that need features for managing inbound or outbound call centers or every day business phone needs. CorvisaOne offers features such as ACD, queue and skills-based routing,... Read More
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CorvisaOne is a cloud communications suite suited for companies that need features for managing inbound or outbound call centers or every day business phone needs. CorvisaOne offers features such as ACD, queue and skills-based routing,... Read More

 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: August 15, 2017


Choosing the right SIP client for business VoIP can be a daunting task. To begin with, what do all these abbreviations even mean? And which is the right Android, iPhone or desktop SIP client for you?

Even if you know what VoIP and SIP stand for—Voice Over Internet Protocol and Session Initiation Protocol, respectively—that doesn’t clarify what these technologies can do for you.

Luckily, SIP and VoIP clients are much simpler than they may seem. We’re here to help you understand the differences and pick the best app for your Android device or iPhone. This buyer’s guide will cover the basics that will help you get started in the market.

Here’s what we’ll cover:

What are SIP Clients?
Common Features of SIP Clients
The Vendor Landscape
Benefits of SIP Clients

What Are SIP Clients?

SIP clients are software applications built to run on mobile devices with internet connections. These apps facilitate over-the-top (OTT) communications, that is, communication channels that cut service providers out of the picture. Mobile VoIP apps allow you to send voice calls and SMS messages over a Wi-Fi connection.

SIP clients are examples of what is known as unified communications (UC) clients. Unlike simple VoIP softphones, which strictly allow you to make and receive calls over the internet, UC clients include expanded capabilities, such as voicemail, SMS and instant messaging, video conferencing and call settings.

Common Features of SIP Clients

SIP clients often include the following core capabilities:

Voice calling Make and receive calls through your internet connection.
Video calling and conferencing Place and receive video calls on devices with cameras. Some apps allow for video conferencing with multiple users.
Call history Track incoming and outgoing calls.
Voicemail Let callers leave voice messages when you’re not available, listen to voice messages, return calls and check voicemail left on one device from another.
Call settings Use remote control over call settings, route calls from office phones to mobile phones and login to accounts remotely.
SMS text messages Send and receive short message service (SMS) texts over internet connections.

The Vendor Landscape

To help you determine which SIP client is right for you, let’s take a look at a few popular products.

Ringio. Call center software solution Ringio offers a VoIP mobile app for both Android and iOS devices. This app lets users sync contacts, set up and check voicemail and make calls on their mobile devices from their business numbers.

Call history in Ringio

Call history in Ringio (Source: itunes.apple.com)

CSipSimple. CSipSimple is a SIP-based application designed specifically for Android phones. Users of this application can make free calls over Wi-Fi connections.

One of CSipSimple’s most attractive features is that it is free, open-source software.

CSipSimple’s user interface

CSipSimple’s user interface

Zoiper. SIP client Zoiper offers voice and video calling, video conferencing, call recording, call transfer and an auto-answering feature. It has native mobile apps for both Android and iOS devices. Zoiper also provides an on-premise deployment for Windows, Mac and Linux systems.

Make calls in Zoiper

Make calls in Zoiper (Source: itunes.apple.com)

Benefits of SIP Clients

Here are some benefits to consider when looking for the right SIP client:

Reduced cost and hardware requirements. Some users forego traditional office phone systems in favor of conducting all their business communications through SIP clients. This means you can save money right off the bat by not investing in extra hardware.

Easy integration with existing software. Many SIP clients can integrate with your existing software. For example, Zoiper can aggregate your contacts from Outlook as well as Android and iOS devices. Many of these apps also offer integration with customer relationship management (CRM) software, such as Thunderbird and Zoho CRM.

Over-the-top communications. We briefly discussed OTT communications earlier in this guide. Using OTT communication technologies, such as SIP clients, means you’re cutting out traditional service providers completely. You can make free calls and send SMS texts over public Wi-Fi with these apps.

Market Trends to Understand

Bring your own device (BYOD): As more and more businesses adopt a remote workforce, the concept of BYOD is gaining popularity in the market. BYOD refers to a set of policies that allow users to install business apps and access business data on their personal devices, such as smartphones, tablets and desktops. This allows users to cut down on significant costs in hardware purchase and work securely in mobile locations.

SIP clients allow users to implement BYOD in their business communication processes. With SIP, users can install VoIP calling apps on their Android and iOS devices to securely manage emails, messages and voice calls.

Multi-channel communication: Instead of having disparate systems for managing different communication channels, such as voice calls, messages and emails, businesses are adopting multi-channel communication strategies. Unlike traditional business VoIP products that offer only the capability of voice calling, SIP clients provide the capability of managing multichannel communication, such as SMS, emails, chat messages and voice messages, from a single platform. With this trend, SIP client services are gaining popularity in the market.

Diversifying your communications profile: SIP clients offer an alternate option for the UC profile. In case of issues in the primary UC services, businesses can leverage SIP clients to manage their communication services.

Toll bypass: Communications are one of the major costs of running a business. Within this expense, purchasing network hardware, such as phone systems and cables, constitutes a significant portion of the expenses. Traditional phone systems charge voice calls on per minute basis.

A SIP client service allows users to bypass all these costs. Toll bypass refers to routing voice calls from traditional phone systems to a VoIP solution that runs over the internet. This way, data costs are significantly lower than traditional network calls and it saves capital in the overall communication expenditure.

This service is more popular with businesses across multiple countries, where tariffs for international calls are significantly higher than the local tariffs. Using a SIP-client-enabled VoIP service allows users to stay within their communications budgets. This service is another reason why SIP clients are in demand in the market.

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