Business VoiceEdge Software


 

In addition to business-class broadband Internet service, Comcast now offers a cloud-based phone system known as Business VoiceEdge. Designed for businesses ranging in size from five to 500 employees, Business VoiceEdge bundles SIP trunking service with hosted PBX applications.

Comcast SIP trunking allows businesses to connect calls to and from endpoints in the traditional phone network, whereas PBX applications enable directory-based routing of inbound calls as well as numerous communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks.

Business VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well as per-seat charges for each employee using the system.

Businesses can choose from standard or unified communications (UC) seats. Standard features include self-service Web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.

 

Business VoiceEdge - Auto attendant configuration
 
  • Business VoiceEdge - Auto attendant configuration
    Auto attendant configuration
  • Business VoiceEdge - Self-service portal
    Self-service portal
  • Business VoiceEdge - Communication modes
    Communication modes
  • Business VoiceEdge - Dashboard
    Dashboard
  • Business VoiceEdge - Call transferring
    Call transferring
  • Business VoiceEdge - Reception console
    Reception console
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

1 Review of Business VoiceEdge

Showing 1-1 of 1

 

from Accounting Solutions First
Specialty: Finance
Number of employees: 5 to 9 employees Employees number: 5 to 9 employees

Not Impressed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It's easy to access someone over the phone to assist you.

Likes Least

The software is not very user friendly. You typically have to call for technical assistance.

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