In addition to business-class broadband Internet service, Comcast now offers a cloud-based phone system known as Business VoiceEdge. Designed for businesses ranging in size from five to 500 employees, Business VoiceEdge bundles SIP trunking service with hosted PBX applications.
Comcast SIP trunking allows businesses to connect calls to and from endpoints in the traditional phone network, whereas PBX applications enable directory-based routing of inbound calls as well as numerous communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks.
Business VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well as per-seat charges for each employee using the system.
Businesses can choose from standard or unified communications (UC) seats. Standard features include self-service Web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.
Aliya from Accounting Solutions First
Employees number: 5 to 9 employees
It's easy to access someone over the phone to assist you.
The software is not very user friendly. You typically have to call for technical assistance.
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