MightyCall is a cloud-based business VoIP solution. It is used by small businesses to manage customer service calls and communications from multiple channels in one platform.
MightyCall can manage all incoming calls to a business’s numbers, including toll-free, local and vanity numbers. It offers features such as a voicemail, hold music, conference calling and call forwarding, screening and recording. As a cloud-based platform, MightyCall enables users to make and receive calls in their web browsers.
A multichannel activity dashboard displays calls, emails, callback requests and inquiries from social channels in one place, with expected response times and the rep assigned to each task. Email integration allows companies to convert emails sent to group emails lists into to-dos, which can then be assigned to any team member.
With mobile apps for Android and iOS devices, business owners and managers can receive instant alerts about incoming requests and respond instantly or assign to a team member.
MightyCall is available through a monthly or annual subscription. There are three plans available. Pricing is based on number of users and minutes, and additional features scale with the price.