Phone.com is a hosted PBX solution designed for businesses with fewer than 50 employees. It offers SIP trunking service together with PBX service for a single-provider VoIP solution. Along with basic PBX functions like extensions, Phone.com includes applications such as call queuing, conferencing and call recording.
Phone.com Communicator is a proprietary softphone app that allows businesses to use desktops running Mac OS or Microsoft Windows as PBX extensions. This app supports both voice and video calling and enables users to manage their own call settings. Users can also install the Phone.com mobile app to access PBX features and dial out from their Phone.com numbers using mobile devices. The mobile app is compatible with Android, iOS and BlackBerry.
Businesses can choose to purchase Phone.com service according to a per-minute pricing model, or an unlimited (i.e. per extension per month) model. Phone.com offers toll free, local and global numbers.