kintone

RATING:

4.7

(153)

About kintone

Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access. The solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. Kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product. Kintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

kintone Pricing

Education & Government Subscription: $24/user/month, minimum 5 users Nonprofit Subscription: $24/user/month, minimum 5 users Professional (up to 300 users): $24/user/month, minimum 5 users Enterprise (unlimited users): on demand Special pricing plans are also available for businesses in education and government, as well as nonprofits.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

kintone project planning

kintone Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for kintone

1 - 5 of 151 Reviews

User Profile

Philipp

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Great software which allows to quickly optimize analog processes. Fits small and large organization

PROS

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

CONS

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Vendor Response

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

Replied May 2018

Tara

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2020

Takes the Stress Out

I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

PROS

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

CONS

I wish it were a bit more flexible in regards to searching for information.

Reason for choosing kintone

n/a

Reasons for switching to kintone

I needed to be able to use my data without a lot of technical skills.

Vendor Response

Hello Tara, Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone. Searching Data: https://get.kintone.help/k/en/user/search/search_details.html Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

Replied August 2020

Ru

Wholesale, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed October 2022

It's A "OK" product

PROS

It can assign someone with a certain task, and it's easy to create some easy apps.

CONS

It cannot do certain things like anker link. It is very inconvenient that it cannot do something easy like this.

Vendor Response

Hello Ru, Thank you for your positive feedback! We're happy to hear that Kintone's application development and task management capabilities are working well for your business. That being said, your feedback regarding anchor link is noted and passed to our product team. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

Replied October 2023

Shin

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Enhance your team collaborations & save your time!

It's just so great! We used to ask constantly to other members where the documents were filed and trying to look back at our last quote, last project, last shipping documents, etc.

PROS

Ease of use, coming up and making our own apps.

CONS

It can't email documents from the app.

Russell

Information Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Great Value and Easy to Use

Great, customer support has been easy to use and the staff is very knowledgable about the product.

PROS

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

CONS

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Reason for choosing kintone

functionality and price

Reasons for switching to kintone

Needed additional functionality and the ability to restrict access to certain information based on user login.

Vendor Response

Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

Replied June 2020