eMaint CMMS
About eMaint CMMS
Awards and Recognition
eMaint CMMS Pricing
Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $69/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).
Starting price:
$69.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for eMaint CMMS
1 - 5 of 293 Reviews
Nisarg
Recreational Facilities and Services, 2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
Empowering maintenance excellence
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
eMaint at HDK
eMaint has proven to be an invaluable tool for maintenance management and for providing reliability to equipment.
PROSEase of use and functionality to provide management to maintenance.
CONSCustomization process and data entry can be time and labor intensive.
Walter
Facilities Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Wally's review
Nothing but positives. i do alot of the changes myself but whenever i need help i know it's just a call or email away.
PROSthe ability to customize it as often as we need and the ability to do the majority of it our selves.
CONSThe inability to change some of the user settings myself.
Reason for choosing eMaint CMMS
More features. more customizable, and ease of use
Reasons for switching to eMaint CMMS
we were looking for more features and more customization.
Adam
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
our experience with EMaint
Search options are great. But for a fast-paced and international service company, they were not able to deliver everything they promised.
PROSIt does have major sorting features, which were not available with our previous software. We are a service/repair company needing to consolidate to a single software to handle work order mgmt, asset mgmt, inventory mgmt, purchasing mgmt, etc. Being able to quickly sort and locate an item is a major plus.
CONSWe were hurried through the implementation process, and other than the initial call and giving you a few days, there was little or scattered help and customizing the software. After purchasing the software and implementation, they essentially tell you to watch some videos and have fun setting it up yourself. We have had the software for over a year and are still not able to fully utilize it for our company. We still having to use our previous software while crippling along trying to get some use out of this software and the mobile app, while still trying to get main features set up and fine-tuning others. Not that we haven't had any assistance at all. But it's back-and-forth emails that sometimes get answered and sometimes do not, and a lot of them not understanding your requests, and sometimes situations never getting handled at all. If you are looking for a company that will work to make sure your software is functioning to your liking, this is sadly not it.
Reason for choosing eMaint CMMS
big promises
Reasons for switching to eMaint CMMS
Looking for software that was able to consolidate as much of of the other software, spreadsheets, etc. we were using to a single platform, that was also loaded with better search options and more user-friendly experience.
Vendor Response
Hi Adam, Thanks for reaching out and for your feedback - we're so sorry to hear your eMaint experience has not met expectations! Our goal is to always provide the best customer service in the industry and ensure your team's use of the system is nothing less than successful. Your customer success manager will be reaching out to align the next best steps through the use of our different resources available. Thank you again for your honest feedback and we look forward to helping you move forward in the best manner possible. Your eMaint team
Replied March 2022
Kathryn
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Making the Change
There was a bit of a learning curve, but support has been GREAT! They are always quick to answer my questions or make any changes I have needed.
PROSThe ability to see an overall picture of work that needs to be done and timelines on each job.
CONSThe mobile user interface is not the easiest to use. I feel like the menus should be easier to navigate and you should be able to use the menu no mater what page you are on (instead of having to go back or go to the home screen again).
Reasons for switching to eMaint CMMS
More automated and paperless way of tracking our work orders.