Contractors Cloud is the perfect combination of easy to use and all the bells and whistles. I found through experience that other software platforms are missing a user friendly platform or they did not have all the detailed steps available to keep track of our customers through our entire process. Contractors Cloud is easy to use and allows us to customize it to fit our specific needs. We track our projects from lead generation through production to final invoicing, including a P&L for each project. The software has helped organize, analyze and grow our business.

I have not found a con so far. I have been very happy with my experience from the customer services to product.

The customer service was not great. The training was inadequate. The price was too high after seeing how difficult it was to use. Other than some great features, that other CRM’s either don’t offer or make you pay more to use, it was clunky and inefficient. I’m sorry, but I would not recommend this product to someone. I did give it a 3 just because it wasn’t exorbitantly overpriced and it didn’t have any “bugs” per se.

It has some great features that I have not found on other roofing software, like a customer portal and integration with some great companies, EagleView, ABC and CompanyCam.

Contractor’s Cloud is not laid out well. It’s confusing and not easy to use at all. It didn’t flow well and although it had some good features like a whiteboard or the messaging aspects, they were not set up well, so we never used them. And, for the pretty high cost per user, you were paying for all the bells and whistles, so it seemed expensive if you were not using this software to its maximum capacity. I researched at least 10 different CRM’s and tried 3 of them. This one was being used by a friend in the same industry, who told me to try it, but it was far from ideal and I really wanted to like it. I used it for a good 6 months, but never had it set up to work smoothly and be truly beneficial for our company.

It did what I needed it to do before I switched over to AccuLynx, but I would not recommend this system to another user that owns a business similar to mine. Too many other options that are better.

It was a place where we could manage our prospective clients and clients. It helped us to organize our schedules.

It was very cumbersome to use. It almost felt like using an old DOS computer compared to a Windows computer. It did not have a modern look or interface.

I have been using this system for 3 years now. Tried a few before this and researched dozens more. Contractor's Cloud was the most user friendly and feature rich solution available.

A lot of features. Took a bit to train non-technical users but once trained, they did just fine. The solution always worked all the time. I had no technical or functional issues.

Mobile solution is pretty weak but the web based solution had everything we needed so we used a tablet in the field and it worked great.

It helps track my customers , job sites, and the workflow of our files. It has made the employees more efficient in their day to day activities.

I like the ability to customize almost everything including the workflow. We were able to make it fit to our process, not have to change our process to fit the system.

The jetstreams are sometimes a bit much when you are involved with several jobs. It is difficult to find the appropriate notes that we need through the system.