HaystackCRM
About HaystackCRM
HaystackCRM Pricing
Free version: $0/month/1 user Full access: $29.00/month/user
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for HaystackCRM
1 - 10 of 10 Reviews
Ali Deniz
Internet, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Android and IOS apps are pretty useful
It is a great aspect of HaystackCRM that it can be accessed via IOS and Android apps as well as web interface.
CONSCustomer support needs to have a better understanding of the features of the CRM.
Nurul Salimah
Verified reviewer
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2022
Great option and alternative for CRM tools
I have enjoy using it since the last 12 months. It make sour CRM pipeline more organized.
PROSI like that it's module-based so that you can add modules. Its free trial is functional and has some helpful features. Other services can be integrated with it, and it's a good step up from spreadsheets. It is also very beneficial to small enterprises and startups. It's something I employ in the marketing and sales procedures.
CONSYou will struggle if your configuration is inadequate. Because this program is so versatile, you'll need to work with an expert or be very careful with the settings if you don't want things to grow complicated. The system was performing relatively well until a new problem appeared, and it's been unresponsive for four weeks after reporting a case.
Heavenly
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
It is a great way to take your client information on the go with you
The accessibility, the ease of accessing all the information I need in one place, and the ability to map out locations
CONSIt was hard to upload my contacts at first, not sure if it was user error on my part but I was able to get help.
Jim
Business Supplies and Equipment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Easy, Useful Sales Tool
As salesman new to territory, it allowed me to quickly and efficiently meet existing customers, discover prospects for growth and realize opportunities.
PROSEase of use, mapping of Nearby Customers and Prospects. Tags on accounts, Opportunity Status and Tracking.
CONSNeeds more Filter capabilities in search; especially in mapping of Nearby Customers and Prospects; and of Opportunities.
Vendor Response
Thanks for the feedback! We have continued to look at ways of improving and will consider your suggestions for enhancements.
Replied October 2018
Sue
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Great software especially for nonprofits
HaystackCRM volunteered to participate in our local Extreme Nonprofit Makeover, where we do a massive technology makeover on a nonprofit in our area. As the program's founder, I am always searching for new businesses with unique tech offerings to donate to the annual makeover. HaystackCRM has software that will be a great benefit to the selected nonprofit. They are also amenable to making a few customizations for the this year's recipient. This is a solid company that is a wonderful corporate citizen. And a nonprofit will be a beneficiary this year.
CONSWe're waiting for custom fields to be introduced.
Reason for choosing HaystackCRM
The team behind the product is willing to customize and grow the product for nonprofits. The monthly costs are manageable even for small groups.
Falon
Computer Software, 1 employee
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2017
n/a
As a person that has never used a CRM before, I mainly wanted to start by organizing my large stack of business cards. I was discouraged from doing so because I would have to enter all the information manually. If I knew more about how Haystack could help my small business I would have taken the time to do so. I think I will go back and look at the product videos to help me fully utilize the platform.
PROSI like how simplistic and easy to use the user interface is. I also like that I can create multiple accounts under one name.
Van
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
This is a great entry level CRM app.
Haystack CRM is the first true CRM app for my consulting business. It is a good entry-level program to help me capture and track information and keep it in one place.
PROSThe program is very user-friendly. Additionally, it offers clean graphics and a pleasing look overall.
CONSI would say nothing yet, but I may need something more robust in the future if I "outgrow" the features it offers currently.
Steve
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Great way to keep up with customers
Being able to map out where all my customer are. While also being able to show where potential new customers are as I'm on my route
CONSIt doesn't come with a secretary. To do the work for me. Also the learning curve to learn all the features.
Alan
Verified reviewer
Insurance, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Very simple to use.
I am able to keep track of my activity without paying a fortune for a CRM.
PROSI like the simplicity. The layout is easy to read. Information is easy to enter, and I can upload information to my connections.
Vendor Response
We are glad you are enjoying HaystackCRM!
Replied December 2017
Ashley
Farming, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2019
Easy Peasy!
I travel twice a year to Meet with potential clients. It’s easy to forget someone when you don’t see them that often. This program allows me to see who is in the area and not leave any money on the table!
CONSA bit confusing to start. I had to make up my Own “meanings” for the fields.
Vendor Response
Thanks for the feedback! We will try to make on boarding even easier for new users. Check out our short videos if you ever need quick insight into how to do something. The HaystackCRM team
Replied January 2019