eTurns
About eTurns
Awards and Recognition
eTurns Pricing
Contact eTurns for pricing information or a quote.
Starting price:
$40.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for eTurns
1 - 5 of 66 Reviews
Carlos
Verified reviewer
Facilities Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Fast, and easy
Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.
PROSLight weight software, customizable, Very small learning curve, Great customer support, Detailed reporting
CONSSome modules are only available on the website, or PDA.
Vendor Response
Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management
Replied March 2019
Jorge
Utilities, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Jorge Soto Eturns review
We are able to manage inventory and solve issues with backorders.
PROSThe feature I like the most is scanning because it is fast and efficient.
CONSA feature that could be improved is simplicity in settings.
Vendor Response
Thanks Jorge! We appreciate your 5-star review. Yes, we have designed eTurns to have very fast scanning of items for counts, orders, pulls, etc. so we are glad that is your experience. As for settings, we've designed them so that you can turn off capabilities for a more streamlined user experience. If you would like advice on how to simplify your settings please write us at support@eturns.com and we'd be glad to help. Thanks, Julie from eTurns
Replied August 2023
James
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2019
eTurns Review
The ability to track material in real time
CONSOverall the system is slow and lags a lot which can lead to rework
dante
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Dante Vasi Review
love how it sets up suggested orders for me
CONSi wish the website would be a little less laggy
Renee
Warehousing, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Love the Eturns Trackstock App for Apple
The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.
CONSWith our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.
