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Cleaning Service Software


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Housecall Pro logo
 
Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such... Read More
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Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such... Read More
 
Fleetmatics WORK logo
 
Fleetmatics WORK is a web-based field service management system that allows businesses to conveniently store and track customer information, invoices, inventory and service history records. The core features of the solution include... Read More
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Fleetmatics WORK is a web-based field service management system that allows businesses to conveniently store and track customer information, invoices, inventory and service history records. The core features of the solution include... Read More
 
MindYourService.com logo
 
MindYourService.com from Linxtechs is a cloud-based field service management solution designed to help service-based businesses schedule jobs, reduce expenditures, optimize workflow and task assignments, and operate in an error-free... Read More
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MindYourService.com from Linxtechs is a cloud-based field service management solution designed to help service-based businesses schedule jobs, reduce expenditures, optimize workflow and task assignments, and operate in an error-free... Read More
 
Service Cloud Field Service logo
 
Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
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Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
 
Mobiwork MWS logo
 
Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing & invoicing, work order management, electronic forms, scheduling & dispatch, and contact management. It offers flexible deployment... Read More
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Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing & invoicing, work order management, electronic forms, scheduling & dispatch, and contact management. It offers flexible deployment... Read More

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SmartField logo
 
SmartField is a web-based platform with a flexible suite of field service solutions. Both commercial and residential field service providers can utilize the system for GPS tracking, scheduling, dispatch, contact management, billing,... Read More
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SmartField is a web-based platform with a flexible suite of field service solutions. Both commercial and residential field service providers can utilize the system for GPS tracking, scheduling, dispatch, contact management, billing,... Read More
 
Launch27 logo
 
Launch27 is a cloud-based online booking solution suitable for service businesses of all sizes. Key features include customizable online booking forms, availability calendars, appointment notifications and online fee payment. Launch27... Read More
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Launch27 is a cloud-based online booking solution suitable for service businesses of all sizes. Key features include customizable online booking forms, availability calendars, appointment notifications and online fee payment. Launch27... Read More
 
IFS Field Service Management logo
 
IFS Field Service Management gives organizations a full suite of applications developed for field service—scheduling and dispatching, inventory and service parts management, warranty management and more. With IFS Field Service Management,... Read More
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IFS Field Service Management gives organizations a full suite of applications developed for field service—scheduling and dispatching, inventory and service parts management, warranty management and more. With IFS Field Service Management,... Read More
 
Greentree4 logo
 
Greeentree4 provides field service companies the tools to manage their daily operations and analyze historical data. The platform is suitable for an array of industries including cleaning services, electrical, construction, plumbing,... Read More
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Greeentree4 provides field service companies the tools to manage their daily operations and analyze historical data. The platform is suitable for an array of industries including cleaning services, electrical, construction, plumbing,... Read More
 
vx Field logo
 
Verisae is a powerful global provider of cloud-based, SaaS software that helps large retailers automate their maintenance, energy, field service, and remote monitoring programs. With Verisae’s vx Field for Mobile Workforce Management,... Read More
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Verisae is a powerful global provider of cloud-based, SaaS software that helps large retailers automate their maintenance, energy, field service, and remote monitoring programs. With Verisae’s vx Field for Mobile Workforce Management,... Read More

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Oracle Service Cloud logo
 
Oracle Service Cloud is a suite of customer service and support applications under the Oracle Cloud product line for customer experience (CX) management. It provides multichannel ticket management, which combines all customer service... Read More
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Oracle Service Cloud is a suite of customer service and support applications under the Oracle Cloud product line for customer experience (CX) management. It provides multichannel ticket management, which combines all customer service... Read More
 
FotoNotes logo
 
FotoNotes is a Field Service Management software solution for small to medium sized businesses. The software’s functionality includes work order management, customizable forms for field data and photo capture and user management... Read More
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FotoNotes is a Field Service Management software solution for small to medium sized businesses. The software’s functionality includes work order management, customizable forms for field data and photo capture and user management... Read More
 
Fleet GPS tracking by High Point GPS logo
 
High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read More
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High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read More
 
ClickSoftware logo
 
ClickSoftware is a popular solution for enterprise-level field service management companies in nearly any industry, having been recognized as a “leader” in every Gartner Magic Quadrant for Field Service Management since these Quadrants... Read More
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ClickSoftware is a popular solution for enterprise-level field service management companies in nearly any industry, having been recognized as a “leader” in every Gartner Magic Quadrant for Field Service Management since these Quadrants... Read More
 
ServiceMonster logo
 
Created in 2003, ServiceMonster is a Web-based business solution designed specifically for the cleaning services industry. ServiceMonster is differs from other offerings in the market due to its heavy focus on customer management,... Read More
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Created in 2003, ServiceMonster is a Web-based business solution designed specifically for the cleaning services industry. ServiceMonster is differs from other offerings in the market due to its heavy focus on customer management,... Read More

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Service Autopilot logo
 
Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal companies. The software is suitable for businesses of all sizes. Service Autopilot features client and lead... Read More
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Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal companies. The software is suitable for businesses of all sizes. Service Autopilot features client and lead... Read More
 
Scheduling Manager logo
 
Scheduling Manager from Thoughtful Systems is complete management tool designed for service business owners. Key features include customer relationship management (CRM), customer information management, employee information management,... Read More
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Scheduling Manager from Thoughtful Systems is complete management tool designed for service business owners. Key features include customer relationship management (CRM), customer information management, employee information management,... Read More
 
Service Pro logo
 
Service Pro software can be used by maid service companies to increase the efficiency of operations, from scheduling and dispatching to contract and inventory management. It is suited to companies of all sizes.
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Service Pro software can be used by maid service companies to increase the efficiency of operations, from scheduling and dispatching to contract and inventory management. It is suited to companies of all sizes.
 
Jobber logo
 
Jobber is a cloud-based field service solution designed for small and medium-sized businesses. Maid service companies can use it to manage scheduling, invoicing, their clients, quotes, and other tasks.
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Jobber is a cloud-based field service solution designed for small and medium-sized businesses. Maid service companies can use it to manage scheduling, invoicing, their clients, quotes, and other tasks.
 
FieldAware logo
 
FieldAware allows mid service companies to manage scheduling, dispatching, customer relationships, invoicing and reporting. A web-based solution, it can be accessed from anywhere at any time.
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FieldAware allows mid service companies to manage scheduling, dispatching, customer relationships, invoicing and reporting. A web-based solution, it can be accessed from anywhere at any time.

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: July 22, 2017


Although software is often marketed to us as something new and high-tech, very often it simply represents the application of new technology to very old processes, making them more efficient in our 21st century.

For instance, maids have graced the homes of those who can afford service staff for centuries. In our era, however, you no longer need to be a member of the wealthy middle classes to have a maid. Businesses exist that have teams of maids on call, who are dispatched to clients’ homes for a couple of hours each week or month to keep things ship-shape.

Of course, running a team of maids generates a host of administrative tasks. Maid service software streamlines the execution of those tasks.

Here’s what we’ll cover:

Why Maid Service Software?
Common Features of Maid Service Software
Benefits of Maid Service Software
How Is It Priced?

Why Maid Service Software?

The manager of a maid service company may spend most of his or her time in an office, but typically will have lots of staff on call. That staff, meanwhile, will be off-site much of the time, visiting the homes of clients.

As new staff join and old staff leave, tracking your employees and keeping all of their associated paperwork up-to-date presents a challenge. Cleaning service software is a one-stop platform on your computer that streamlines all of the processes involved in running a maid service business.

Common Features of Maid Service Software

The features of maid service software will vary across platforms, but these are some of the common functions you will find (as well as other field service management solutions):

Schedule & route optimization Systems that use map-based employee scheduling streamline the business by enabling you to assign the right person in the right area to the right job—reducing employee travel time and transportation costs.
Time tracking Keep track of time spent by employees on-site, as well as how you spend your own time, using these tools.
Invoicing Enables you to send invoices on time and set up automatic monthly billing, and lets your clients settle their accounts online.
Client tracking Not every client is the same, and many, if not all, will have custom requests. This feature enables you to keep track of all those individual requirements.
Feedback Captures customer feedback and enables managers to view it immediately, thus addressing problems as they arise.
Attendance management Allows staff in the field to record their attendance on mobile devices.
Payroll Keep your employees happier using tools to streamline payday and keep their salaries up-to-date.

Benefits of Maid Service Software

Maid service software keeps all of the files related to running your business in one place, preventing the proliferation of documents, spreadsheets and files across different formats and folders. Other benefits include:

  • Mobile functionality, which means they can be accessed from any computing device, including smartphones and tablets—in other words, that “one place” can travel with you.
  • The ability to access client information, employee schedules and business data from wherever you are, keeping on top of your business and its demands.
  • Spending less time on mundane administrative tasks, and more time developing the quality of your business—enabling you to better serve your existing clients, and allowing you more time to find new ones.

How Is It Priced?

Cleaning service software is typically Web-based and priced on a month-to-month, subscription basis. Some firms provide free trials so you can test out the product’s suitability to your business before committing. However, there are a few other factors you may want to investigate before selecting a maid service software solution for your business, such as:

Number of users. Some maid service software charges a fixed fee per month or per user, while other packages charge in increments—starting at five users, then rising to 10, then 20 and so on. Others charge a flat fee per month, with no reference to the number of users.

Since every maid on your staff will need to be added as a user in order to access the system while out visiting clients, per-user versus flat-fee pricing is an especially important consideration in this market.

Degree of functionality. Price is not the only thing you should consider. Perhaps one software package costs more per user per month because it has a wider array of features. You should look at your business and ask yourself: Do I need those features? Will I use them? Cheapest is not always the best.

Web-based systems can be especially beneficial in this market; the nature of maid service is that employees are constantly in the field, and you will need to be able to stay in contact with them using a system you both can access from wherever you are.

The good news is that there is a wide variety of maid service software on the market. Take your time, shop around, do your due diligence—and you will find the best maid service software solution for your business.

 

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