Fleetio

RATING:

4.8

(193)

About Fleetio

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations and manage asset lifecycles. Fleets can manage maintenance, fuel, vehicle inspections, parts, vehicle assignments, recalls, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio. Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. Customer support is provided via phone, email and a knowl...

Fleetio Pricing

Essential - $4/vehicle/month (billed annually) or $5/vehicle/month (billed monthly) Professional - $7/vehicle/month (billed annually) Premium - $10/vehicle/month (billed annually)

Starting price: 

$4.00 per year

Free trial: 

Available

Free version: 

Not Available

Fleetio Homepage Dashboard

Fleetio Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fleetio

1 - 5 of 192 Reviews

Lisa

11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Superior Customer Service!

User Profile

Chris

Verified reviewer

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Future Proof Maintenance

The team is exceptionally helpful, and often reaches out if there's any part of the tool that could be used better to maximize your investment. There is a steady release of features that are heavily customer-driven which keeps the tool modern and convenient to use. I love working with the team and reading their blogs that provide valuable industry trends, and shows that they are always forward thinking.

PROS

Fleetio has several features that help you get your fleet data clean and maintained. The price to entry is a low barrier of entry, and has a plethora of resources including a help center, videos, and a custom on boarding program for a smooth transition. The best feature is arguably the ability to view all fleet related information (maintenance, drivers, location, inspections, fuel) in one console that allows comprehensive drill down data.

CONS

The integration with fuel card vendors can be frustrating in the fact that it always imports odometer readings. Since entries are entered by staff, these can be off and throw off false-positives that require more work. There's option for drivers to have an HOS report generated on their phones, so for CDL users the software is a little limited for trip tracking reports.

Vendor Response

Chris, Thank you so much for taking the time to review our software. We appreciate your feedback and will be sure to share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs. Thanks again!

Replied March 2020

Curt

Building Materials, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

Almost there

PROS

We like the customization of the DVIR features. Being able to create our own inspections has been great!

CONS

The reporting features could be improved. There's a lot of information in Fleetio. Getting it into a report that fits our needs is a little cumbersome BUT the customer service is fantastic! The Fleetio team has been working with us to try and improve the reporting capabilities.

Reasons for switching to Fleetio

We switched from eMaint due to customer service. Fleetio is great to work with!

Vendor Response

Hi Curt, Thank you so much for taking the time to review our software. We greatly appreciate your feedback and will share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs. Thank you!

Replied March 2020

Jamie

Transportation/Trucking/Railroad, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2022

Shop Around and Compare

PROS

Vehicle management, inspections, maintenance reminders

CONS

Renewal reminders, parts & inventory, editing, support

Vendor Response

Thanks for leaving us a review, Jamie! It's great to hear that Fleetio is a good fit for your vehicle management and inspections. It looks like you might be having some trouble with your parts and inventory tracking - We'd be happy to walk you through any issues. Please feel free to reach out to us at help@fleetio.com and we will help sort this out!

Replied July 2022

Cory

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

New User to Fleetio

Although we haven't been using Fleetio long enough to prove the value of the program we believe that our down time will be reduced and issues that do come up with our vehicles will be taken care of faster than our previous system allowed. So far, Fleetio has exceeded our requirements. The help sections and the help staff are quite good. The response time to my questions is very rapid.

PROS

We have been using Fleetio for about a month. So far Fleetio has exceeded our requirements. The dash board is laid out in a easy to read and understand manner. Setting up our vehicles and contact list was straightforward. The ability to import data was quite beneficial. One option that I especially liked was being able to enter a VIN and having the software look up vehicle specs.

CONS

As with any new software experience there is a learning curve. The amount of data that Fleetio can produce can seem daunting, BUT the help section makes this task much easier.

Reason for choosing Fleetio

eMaintenance appeared to be geared more to fixed assets like generators and HVAC systems. Whip Around was close to Fleetio but their cost was higher. Frankly, the ability to work with the Customer Sales person was what sold me. Valery was quite helpful and has been available to answer questions after we signed our contract.