ConvertDirect Booking Engine
About ConvertDirect Booking Engine
Most Helpful Reviews for ConvertDirect Booking Engine
1 - 5 of 134 Reviews
Troy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2016
Support is number one!
Having worked for large, hotel chains my requests for system functionality, and looks and response time are complex sometimes. The team from STAAH have been outstanding to solve everything and exceed my expectations. Working day and night to get things done. Also the non-STAAH related contact, whats happening in the industry, or hints to do things better is invaluable - more than just a channel manager; a business advisor.
Vendor Response
Thank you Troy for your kind words, your review is greatly appreciated.
Replied June 2016
Sainath
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2016
Simple & Highly Efficient
Revnomix solutions team has been using STAAH Channel Manager installation close to 25 hotels over a period of 1 Year. With Increasing complexity around Online World, Staah Channel Manager is very simple to use & highly effective tool which helps us to deliver our work efficiently. Also Simplistic nature of system doesn't need long training hrs to be spent. The entire process from SALES SUPPORT >DEMO > INTEGRATION > AFTER SALES SUPPORT is proactively managed by team to deliver desired results of Inventory & rate distribution. Over all above features motivates our team to use STAAH regularly to drive desired results.
Vendor Response
Thank you for your feedback Sainath. STAAH connects to over 50 Property Management Systems. Please do let us know if you like us to integrate with a specific provider and we will try our best to integrate.
Replied June 2016
Shashank
Used free trial
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
Reviewed June 2016
STAAH Review - Lemon Tree Hotels
I work with STAAH on a day to day basis which is why I am able to give a critical feedback on it. STAAH overall is very useful and it has many features with other Channel Managers don't. the main problem with STAAH is that they are reluctant to work on suggestions on improvements or features which the system doesn't have. It would be an excellent tool if they had the kind of technology to cater to the user's requirements better.
Vendor Response
Thank you for your review Shashank. Whilst we consider all ideas and suggestions we prioritise those which are urgent and in greatest demand. We are able to offer connection to the GDS and a member of our team will be in touch to discuss this with you.
Replied June 2016
Mahadi
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
Easy to setup and use
Fast confirmation emails and easy handling of dashboard
PROSFast updates at booking engine live if you make changes either rates promotions etc and easy to setup new promotions
CONSIf you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1
Vendor Response
Thanks for your review Mahadi!
Replied May 2017
Hormuz
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed June 2016
User Friendly
STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can create the booking in some seconds. Their Channel Manager has many good features which others do not have.
Vendor Response
Thank you for your review Hormuz and in particular your feedback regarding productivity and last minute rates. We are continuously improving our channel manager and we will certainly consider how to implement your suggestion. Please contact support@staah.com if you have any specific questions.
Replied June 2016