TriNet Zenefits
About TriNet Zenefits
Awards and Recognition
TriNet Zenefits Pricing
ESSENTIALS All the essentials for onboarding employees & managing HR. $8 per month, per employee GROWTH Expanded HR for growing companies. $14 per month, per employee ZEN Super-powered HR with extra tools. $21 per month, per employee Annual Contract (Save up to 20%) Add-On Apps available: Payroll Advisory Services Benefits Admin Using Own Broker
Starting price:
$8.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TriNet Zenefits
1 - 5 of 792 Reviews
Shawn
Computer Networking, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2022
HR & Benefits Administration for the Small Business
Chris
Verified reviewer
Automotive, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy and affordable
Have been on this platform for 3 plus years. The software is always improving and new features are being introduced
PROSEverything is cohesive and easy to learn and use.
CONSWould like more pdf print options to be available
Reason for choosing TriNet Zenefits
Cost and value
Reasons for switching to TriNet Zenefits
Wanted to try the new kid on the block
Sara
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Zenefits has been a great help in our HR team
Zenefits' primary functions are human resources (HR) and onboarding (H.R.) document management, paid time off (PTO) management, and payroll processing. Our entire organization uses it, from administrative assistants to IT specialists and, eventually, even our independent contractors.
PROSAlthough the initial investment in Zenefits appeared substantial, the time I've reclaimed from previously spent on HR, onboarding, and payroll processes has more than paid for the service.
CONSAlthough Zenefits' payroll services still meet customers' needs, I feel the company has declined overall. The product has not progressed and is still missing important features like the ability to claim R&D tax credits.
Reasons for switching to TriNet Zenefits
If you never run into any problems and never require help, then this program is great. However, if they make a mistake with your tax and you submit a ticket, I hope it takes a few weeks to get a reply from them because I do not consider this a pressing matter.
David
Verified reviewer
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2021
Great Sales Department but not backed up by Service or Software
I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding. Whoever is in charge of the software development and customer service systems should be fired. In order to get a question answered one has to submit to a complex matrix of categories and subjects. I rarely could find the particular category that I needed. Tax Services are a joke. I just received an email on Feb 16 2021 for a quick question that I had on May 7th of 2020. If you have any need for any changes that require a human, find a different way.
PROSTimekeeping is accurate. The time-off request and approval process works great. Like the PTO Calendar. Every task could be performed even if some were clunky.
CONSNavigation is not intuitive and few improvements over 2 years. There were bugs when working with state taxes (for WA). Claimed integration with Quickbooks Desktop is flat out lies. Integration with Quickbooks Online is weak at best. DON'T TRUST Zenefits to make changes to your payroll tax filings. Will take 6+ months to get a response.
Reasons for switching to TriNet Zenefits
Wanted a more integrated system. After 2 years of using Zenefits, I've switched back to Intuit Payroll. Feels so good and 1/2 the work.
Suresh
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Best Features For the HR Team
First, I like the many HR and on boarding features It works well as a performance management system It is helpful as a benefits administration solution With features such as attendance tracking, we have had no issues.
CONSWell, TriNet Zenefits has quite performed and no regrets.
