Synergy SPC
About Synergy SPC
Synergy SPC Pricing
Pricing is based on an annual subscription plan. Contact Zontec for detailed pricing information.
Starting price:
$500.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Synergy SPC
1 - 5 of 31 Reviews
Esther
Verified reviewer
Architecture & Planning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Synergy excellent for collecting data
Overall, it's a breeze for Capturing data and project management.
PROSI like the ease and the intuitive way the structure is set up and the logical process
CONSI do not like the interface finding specific tabs can be confusing I also find some menus difficult to work with this may be because we're an international companh
Reasons for switching to Synergy SPC
Just alot easier to use and more suited to our industry. User friendly
Alex
Packaging and Containers, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2017
Overall, I enjoy the software. Easy to use, live run charts making understanding trends easier.
Live in-line data trends. Saves time and money in being able to make quick judgement calls to help best streamline our production process.
PROSThe live run chart is a crucial piece of information for us. It allows us the opportunity to make on-line decisions and changes to adapt to changing parameters. We have everything separated into designated data banks which make it easy to organize.
CONSThere are some functionality items that we are wishing to incorporate. Working with the technical team to figure out what would work best. The only issue that I have is the ease of setting up various data banks. I am able to set up a template and save the characteristics, but I still have to go through and check off boxes in the data bank map for graphs and whatnot. Not terribly hard, just time consuming.
Vendor Response
Thank you for taking the time to review our software Alex! The ability to make on-line decisions is one of the biggest reasons people choose our software, so we're glad to hear that you are enjoying that functionality. Another key reason quality professionals choose us is because of the ability to be customized. We can offer to meet your special requirements. Regarding template usage, our support team is available to show you how to create templates for both so that it's not a time consuming process. Someone will reach out to you soon to follow up on this. We always want to make sure our customers are getting full use of the software's vast capabilities.
Replied June 2017
Brian
Airlines/Aviation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2018
over all its been a decent product but I don't feel we got what we paid for and continue to pay
allows us to record and SPC parts with ease
PROSits easy to deploy and simple for operators to use, once the database is all setup and users created adding data is much easier and can be taught in 1 day training
CONSI bout the Synergy3000 SQL version and we did not have SQL server pro so we used the free version. had trouble after the first year and the support blamed it on the sql server being free not full, so we upgraded started all over and had to transfer all our data, here we are a year after that and its running slow again, then then tell me that we need to hire a DBA to help clean our database all the time. not something you want if your a 1 man IT department. we frequently would get programming errors that someone with no database experience could fix. and we pay annually for updates and service and rarely see updates so not sure what we are paying for because we rarely call service
Vendor Response
Brian, Thank you for taking the time to review our Synergy 3000 SPC software. We appreciate valued customers who provide important feedback and are glad to learn how easy it is for your shop floor operators to learn and use the software. We understand that the SQL database element of maintaining the software has been somewhat challenging for you and your team. We are committed to your satisfaction. Our team will reach out to you personally to discuss. Thank you again for taking time to provide this feedback. - The Zontec Team
Replied July 2018
Brian
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Works great for controlling a process or working variation out of the process.
Improved process control and improved product performance. The software also helps with containment of bad by recording lots numbers, time and date stamping, alerts (in software and email options and logging assignable clauses.
PROSEasy to use for operators and set up engineers for all types of parts, stores data and makes all types of SPC charts in seconds. Synergy manager is easy to use dashboard to monitor operations performance. Software can produce reports as needed for part performance by lot, over a specified period of time. I work auto and industrial industry and would recommend this software for any manufacturing that validates dimensions.
CONSAnnual renewal per seat is pricy. Recommend using only the number of seats needed for your company. A discount on number of seats renewal would be nice.
Vendor Response
Thank you for the feedback Brian! The fact that our software is both robust AND easy to use for operators, engineers, and managers is a huge point of pride for us and has been a key design element for our developers since day one. The ability to run customized reports is also something we love hearing hear compliments about, so thank you for mentioning both. We understand your concerns regarding the renewal price. We are comparable on pricing within the SPC software industry, but we know that we can always do better. Dedication to continuous improvement in all aspects of what we do will always be a core tenet.
Replied June 2017
Michelle
Plastics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Versatile, easy data entry.
Our customers feel more confident in our process control because the program sends out an email alert when data is out of tolerance. Easy for people with limited computer background to use.
PROSEasy to create a new database of measurements for a part. You can use a previous data table as a template to save steps. Data entry is very quick. It allows you to download your data if you need to do more complex analysis. You can set up the database to send an email alert if a value is out of spec. Customer service is very quick to respond when I have questions.
CONSI would like to have a feature that allowed me to get a message if any of the required measurements were missing for a part. Currently, the only way to know if all of the data is being entered is to go into the database for each part.
Vendor Response
Thank you for taking the time to review the software Michelle! You are right, the ability to use previous data table as a template is a HUGE time saver. Also, the email alerts when values are out of spec are a big help as well. Thank you for the feedback about creating messages to alert you if any of the required measurements were missing for a part. Users of the Synergy 2000 product are able to create a report that shows missed measurements. We are always looking for ways to make the software better, and we can see how creating that alert would be a benefit to our customers. We will add it to our developers' list!
Replied June 2017