I like the view of the menu the most. It allows you to easily select products and add additional items, if you need to.

The customer service is horrible. If you have any issues with the system, good luck to you and block off at least an hour.

Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc.

Offers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery & brewery) as well as a separate cafe operation.

"CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months.

Disgusted by the absolute stupidity abd stubbornness of the software... hopeless

Nothing, overpriced clunky software with zero customer service.

Absolute shute software with no service. Rude non responsive no Australian service .. look.elswhere

Overall experience is good as we are familiar with the system. Revel support is generally helpful when issues require additional assistance/experience to navigate.

POS interface is intuitive and easy to use and easy to train staff to use in everyday sales operations.

Revel backend is confusing until one is familiar with abilities. POS interface can prove confusing for processing returns and exchanges of Merchandise. The sales interface can be clunky for processing larger orders.

Good. Poor experience with ordering replacement equipment.

Reporting is very convenient. Real time updates. Flexibility with making menu modifications.

Troubleshooting software issues. The most recent glitch is with trying to order replacement card reader.Going on 3 months and equipment has yet to be delivered.