CourseStorm

RATING:

4.5

(36)

About CourseStorm

CourseStorm is a powerful class registration and marketing platform suitable for small and midsize organizations offering online and in-person nonformal Arts, Enrichment, Community Ed, Corporate & Workforce Training, Health Education, and Kids programs. Users can customize registration forms that are accessible on desktop and mobile devices, and classes can have waiting lists if necessary. CourseStorm offers payment processing and direct deposit services, users can also give registrants the option to pay for classes with an installment plan. The platform lets users generate and email promo codes to attendees. Friends and family registration feature allow registrants to invite others to attend classes. CourseStorm offers email marketing features that help users to ale...

CourseStorm Pricing

Our pricing model is designed to help your program grow. CourseStorm charges a small percentage of each transaction and ask the registrant to pay $1.99 per registration. Your program pays 4% for each transaction.* That’s just one of the reasons why we’re so passionate about helping programs reach their potential. * Standard payment processing fee applies.

Starting price: 

$2.49 per month

Free trial: 

Available

Free version: 

Not Available

Let your students register from anywhere and on any device, no app required.

CourseStorm Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for CourseStorm

1 - 5 of 36 Reviews

User Profile

Teresa

Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Excellent Registration Software

I found this software online accidentally at 4 am in January of 2018, and it had me hooked me within minutes. The more I read about it, the more I loved it. CourseStorm gets our classes noticed with an option to add inviting pictures. The customized payment plans have been exceptionally smooth when registering and collecting payments.

PROS

* Ease of initial setup when I first found this software. * Classes are set up for registration in minutes. * Classes are duplicated for even quicker reposting. * Cost is well worth the product value; fees withheld without an invoice. * Fast and friendly responses whenever I reach out to customer support. * Customer Reps stay in touch to ask if I am satisfied. * Customized mass emails to all class registrants. * Payment process allows for reversals, if necessary, up until class date; this avoids deposit and refund. * Custom Payment Plans permitted for each class individually.

CONS

* No name badge template. Possibility of using Excel roster to create. * Classes default listing is Alphabetical vs. Chronological. * Probably other concerns but no time to find them while the product is working so well.

Reason for choosing CourseStorm

Ease of setup and the smooth flow of registrations.

Vendor Response

Thank you for the review! Our customer support reps appreciate the compliment, and we plan to keep up that level of support as long as you're with us. I also appreciate the feedback you provided for us, and if there is anything else that you feel could benefit from improvement, let us know!

Replied March 2020

Kim

Maritime, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

General Review

So happy with CourseStorm. From the onboarding to the support after, they are responsive, friendly and willing to go the extra mile.

PROS

I like how user friendly it is for the customer. Also, I am very please with the customer service and their willingness to work directly with us to help make it even better.

CONS

There are some short comings on the back end of the software but CourseStorm is working directly with us to make it even more user friendly. We have a complex registration process and they are doing everything they can to make to program even better.

Reason for choosing CourseStorm

The customer service was far superior and they are willing to help us make sure we get everything we need from the program

Reasons for switching to CourseStorm

Our old system was not automated and everything was process by good old fashioned data entry.

Vendor Response

Thank you for this feedback, Kim! We greatly appreciate your program's collaborative approach in providing us with thorough and helpful feedback throughout your onboarding, launch, and beyond. We're excited about the upcoming improvements to our financial system to further streamline the administrative side of things for you and all of our customers!

Replied August 2022

Devon

Arts and Crafts, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2017

Great system: would love a few improvements :)

We recently switched over to course storm I think about 6 months ago. I love how easy/fast it is for parents to sign up their daughter for class. I also love how it saved their information making them save time for future class sign ups. A few things I would love to see on course storm: 1. The ability to have a customer type in their email twice (this would avoid typos of the wrong email address which happens a lot!) 2. The ability to have plenty of customized registration forms and not have to use the initial form then add on. (Sometimes certain classes will require a completely different registration form but your system requires the basic form then having to add on. I would just like to make different registration forms and name them for classes). We do adult classes too and it's really hard to use that the way you guys have the forms set up. 3. Ability to receive the funds way before a week AFTER the class. For small businesses that require purchasing and prepping supplies way ahead of time this is hard to receive the money a week after the class. 4. For promo codes-can we please have the option to make a promo code for a certain class!?? Otherwise a customer could use the promo code for any (and as many as they desire!) as they like even though we may want a promo code only to be used for a certain class. 5. The ability to add sibling discount codes (separate from the promo codes). Maybe label it as sibling discount code? 6. Ability to close a class prior to the day of the class. Sometimes we need to close class way ahead of day to allow prepping etc. Would like to be able to set a closing date without having to go in and remember to do so manually for each class.

PROS

Ease of use for customer.

CONS

Items listed on my form in the first page of survey...

Vendor Response

Hi Devon, since our customers are the most important thing to us, we are delighted to see your five stars in that area! We hope you're still feeling that even after a couple of years with us! We're also happy that you and your customers have found CourseStorm so easy to use. You've provided a great list of possible features - we add every feature suggestion to our Ballot Box and will let you know when the development team gets to your requests. As a side note, I'm pleased to say that since your review, we've features to offer more control over payouts, class specific promo codes, and automatic registration closing. I'll have the Support Team reach out to you soon with more details. Whenever you have another suggestion, please let our support team know!

Replied March 2019

Stefanie

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Courestorm is a great tool!

I love it! It has been an absolute breeze to work with and has freed up so much of my time. Everything before was manual using paper. I had to register using paper forms and send out manual confirmations, changing class information each time. It was sometimes difficult to read individuals hand writing or information would be missing. It is so much easier now that everything goes to one place and now that I can read it and make sure certain information is required within in the registration process. I love that I can check throughout the day to get enrollment updates. I can also update class information in minutes and cancel and refund individuals quickly.

PROS

-Intuitive and easy to learn -Payments are simple and quick -Customizable registration forms for specific classes

CONS

-The way reports download. I would love if this was a bit simpler.

Reason for choosing CourseStorm

The other products did not quite have the tools we needed for our population. The other tools were more focused on marketing and or events as opposed to the set-up we have with individuals from the workforce registering for classes.

Vendor Response

Hi Stefanie, thank you so much for the kind words! Making your day-to-day work life more comfortable is of the utmost importance to us. We are thrilled that we could assist in transitioning you out of the "pen and paper" registration style, into digital registrations! I also appreciate your feedback on the reporting process. Although we value simplicity, sometimes, it is safer to preserve detail over simplicity.

Replied March 2020

User Profile

Tom

Verified reviewer

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

A small company trying to make a big difference

We've used 3 different vendors for camp registration software and have found CourseStorm to be the best combination of ease of use and affordability. We haven't tried them all, but for the most part we have enjoyed the experience. Service has been helpful, except when the answer has been "we haven't implemented that feature yet"

PROS

CourseStorm has an easy to use front end for the customers. Total time to complete a registration is kept to a minimum and check out is usually very straight forward. Starting up and copying new sessions is very easy. Taking payments works really well as long as it isn't complicated by use of different cards or a combination of cards and checks. Emailing out to groups works really well. The look of the online catalog is very positive.

CONS

There are still some features that are either in need of implementation or need a more intuitive implementation. Each season that passes, some of those have been addressed, but others remain. Registrations from year to year (we do youth camps) are hard to update things like t-shirt size or current grade. Not easy for either the parent or us admins. And rebates or mixed payments can be very difficult to integrate at all. If a registration fails a credit card payment and wants to send in a check, there is no way to integrate that activity. You either have to cancel and restart the registration and use a promo code to allow for the payments received to date or take the check and let it continue to show as "failed payment" for every. And I mean for ever. Also needs to allow for age restrictions for registrations, we run summer youth programs and keeping campers in the right age group is important, something that parents sometimes don't notice or choose to circumvent. Would also like to see notifications and email ability for other than the single instructor and the registrants in a program. We run camps with several staff members and it would be good to have all staff members get the outgoing email blasts for a particular program, a feature that doesn't exist currently.

Reasons for switching to CourseStorm

CampWise was very expensive and the back end was incredibly unwieldy. When the manual takes two three ring binders to understand how to use the system... it needs fixing.

Vendor Response

Thank you for your review! We aim to provide as much functionality while still keeping things simple! Our goal is to make registering for classes as easy as possible. I'm making note of your feature requests and I'm happy to say that one we were able to solve just recently. We do send out missed payment notifications for those on payment plans. In the past, if someone had paid outside of the system the alert would stay on the account forever. Now we provide a report that allows you to clear that alert as you see fit. We're also launching an integration with MailChimp that gives you more control over your email lists. I think this will work for the need to email your staff. We'll be in touch to talk about that!

Replied September 2019