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MultiFlex RMS
MultiFlex RMS
MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. ...Read more about MultiFlex RMS
RetailSTAR
RetailSTAR
RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to mids...Read more about RetailSTAR
Stratus Enterprise
Stratus Enterprise
Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart...Read more about Stratus Enterprise
Everest
Everest
Everest is an enterprise resource planning (ERP) software that enables businesses to integrate and automate routine functions. The solution provides multi-currency capabilities and integrated email features, enabling businesses to...Read more about Everest
NCR Counterpoint
NCR Counterpoint
The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR ...Read more about NCR Counterpoint
ProphetLine
ProphetLine
ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general me...Read more about ProphetLine
Cybex Enterprise Retail Suite
Cybex Enterprise Retail Suite
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on infor...Read more about Cybex Enterprise Retail Suite
S2K Enterprise for Retail
S2K Enterprise for Retail
Combining an intuitive, user-friendly retail application with powerful enterprise functionality, VAI’s S2K Retail Point-of-Sale (POS) software is the ideal solution for taking both walk-in and on-account sales. For quick cash tran...Read more about S2K Enterprise for Retail
The Assistant Manager
The Assistant Manager
The Assistant Manager (TAM) is a fully integrated POS solution that provides a point of sale, inventory management, CRM, e-commerce, accounting, WMS and merchandising functionality in one application suite. It provides an int...Read more about The Assistant Manager
Wireless Standard POS
Wireless Standard POS
Wireless Standard by B2B Soft is a cloud-based point-of-sale system specifically designed for the wireless industry. Wireless Standard is fully integrated with added-value products like bill payment services, handset insurance pro...Read more about Wireless Standard POS
RetailEdge
RetailEdge
RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within ...Read more about RetailEdge
Infinity
Infinity
Designed for small to large retail businesses, Infinity is a cloud-based platform that helps streamline retail operations via inventory tracking, point of sale (POS), customer database and more. It enables users to track stock req...Read more about Infinity
Aptos Retail Merchandising
Aptos Retail Merchandising
Over 40 years’ experience delivering retail management systems to the retail industry with thousands of successful retail implementations around the world. Cloud-based omnichannel merchandising, inventory customer, POS, sales audi...Read more about Aptos Retail Merchandising
RunIt RealTime Cloud
RunIt RealTime Cloud
RunIt RealTime is a cloud-based point of sale (POS) and inventory management solution that caters to businesses in industries like multi-store apparel, footwear, sports and gift and merchandizes. Key features include business inte...Read more about RunIt RealTime Cloud
GoldTech Retail Manager
GoldTech Retail Manager
GoldTech Retail Manager is a retail management and point of sale system designed for small and midsize retail businesses. It offers inventory management, work order management, purchasing, receiving and CRM within a suite. The pro...Read more about GoldTech Retail Manager
ChainDrive
ChainDrive
ChainDrive is an omni-channel retail management solution designed for retailers, e-tailers, and wholesalers. The solution is designed for apparel, footwear, sporting goods, jewelry, home goods, department store and specialty retai...Read more about ChainDrive
AmberPOS
AmberPOS
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS incl...Read more about AmberPOS
Jesta Vision Suite
Jesta Vision Suite
Jesta I.S. is a leading developer and provider of integrated cloud software solutions for small-midsize emerging retailers and large legacy retailers migrating to the cloud. Jesta specializes in branded goods, fashion, apparel, fo...Read more about Jesta Vision Suite
NetSuite
NetSuite
With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite
RealTime POS
RealTime POS
Realtime POS is a hybrid (offered as cloud service or on-premise), point of sale and retail management system that serves a variety of both hard and soft good retail segments, including apparel, sporting goods, home décor, Footwea...Read more about RealTime POS
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Buyers Guide
Last Updated: March 16, 2023Footwear is difficult inventory. A single shoe in three colors in standard sizes and widths could be as many as 108 different stock keeping units (SKUs). There may be matching accessories, which may also be in colors and sizes. Then there are special orders for the styles and sizes that are not in stock. There are even shoes that can be dyed to match the color of a particular outfit. Shoe sales are fiercely competitive; programs to encourage customer loyalty are common. So, shoe stores are adopting electronic communications as part of maintaining customer relationships.
Because of the complexity of the inventory, order entry and inventory receiving are critical functions. Payroll is standard, although commissions sales are the rule. Accounts receivable, accounts payable and general ledger are also standard. While most systems are premises based, software as a service (SaaS) is a small but growing option for retail shoe store systems.
There are some interesting customer relationship management (CRM) issues. Usually, one of the benefits of being a supporting member of the organization, for example, a contributing member of a museum, is a discount at the gift shop. Another factor is subscription sales. Some gift stores sell limited-edition items; patrons can subscribe to the items and receive a notification when a new group is in stock.
Here's what we'll cover:
What is Footwear and Shoe Store POS Software?
Point of sale (POS) software is a business management solution for retailers that helps them manage their inventory control, point-of-sales operations and retail accounting operations. POS software allows users to manage both in-store as well as online purchases and transactions.
Most of the products offer a barcode scanner integration that allows retailers to read product information using the barcode labels. This functionality enables faster and efficient checkouts at the payment counter. Some vendors in the market also offer POS hardware along with the software set, which comprises of cash registers, a printer, customer screen and barcode reader. Alternately, users can also choose to deploy their software on their personal devices, such as PCs, Mac computers and iPads.
There are both cloud-based and on-premise products in the POS software market. While cloud-based systems offer ease of use for non-technical business users, the on-premise systems offer lower costs for long-term use.
Common Features of Footwear and Shoe Store POS Software
In addition to the core accounting functions, footwear and shoe store operators should evaluate the following functions to meet their unique requirements:
Size, width and color matrix | The key to a successful footwear inventory software system is a matrix of modifiers. The general description is entered once and the sizes, widths and colors are listed as modifiers to the basic description. The inventory must track each item as a separate SKU and maintain separate reorder points. |
Accessory coordination | Many shoe makers provide matching accessories, such as belts and handbags. In other cases, different manufacturers make accessories to “coordinate” with shoes. The inventory and POS system should list matching accessories on hand and available as special orders. |
Customer relationship management | Because of competition from online, warehouse and department stores, shoe specialty stores have aggressively adopted CRM. In particular, they are adopting social networking by establishing Facebook pages and tweeting coupons to registered customers. The system should also track color, style and designer preferences to notify customers when new shipments are due. |
Customer loyalty program | As part of CRM and to further solidify customer relations, many shoe stores have customer loyalty programs. The store system should track sales history and monitor loyalty program points awarded and redeemed. |
Prescription management | If the shoe store offers orthopedic supplies, the system needs to track prescriptions for clients and doctor contact information. The system should also notify customers if prescriptions should be updated, for example, as children grow they need to have their prescriptions changed. |
UPC database | Because of the large number of shoes, other footwear and accessories from numerous vendors, the system needs to provide a catalog of products and UPCs. The catalog must be updated frequently or better yet, available online. |
Split tender | The system must be able to accept payment over several different methods. For example, a customer may want to pay with cash and two different credit cards. The system must properly apply the split payments to the correct ledger accounts. |
Package sales | The system should support combining different inventory items into a single package. The POS should treat the package as a single SKU, but correctly adjust the inventory level for each item. |
Inventory images | Since many shoes are similar, the inventory system should show pictures of the inventory. Advanced systems will be able to show each item in the inventory in all available colors. |
Market Trends to Understand
The landscape of footwear retail is constantly changing due to advances in both POS hardware and software technologies. Below are a few trends that are shaping up the footwear and shoe retail software market:
E-commerce integration: According to the NDP Group, a market research firm, footwear and shoe retail market alone accounts for 23 percent of total online sales in the United States. This poses a significant business opportunity for shoe retailers to sell their products online. As a result, many vendors in the market have started offering website integration in their product offerings. Some products also allow users to set up an e-commerce website to manage their online presence.
Gift cards and loyalty programs: Gift cards have become highly popular gifts in the past couple of years. Gift cards, therefore, occupy a vital space in the retail marketplace. Leveraging this trend, POS software vendors are offering loyalty programs and gift card integration. This trend is expected to pick up further as the gift card market completely transitions to online mode from the traditional paper format.
Tablet POS: This software helps users conduct transactions using their tablets. Tablet POS is gaining popularity as an alternative to traditional hardware-based POS solutions due to the lower costs and ease of use. Also, it’s more convenient to use tablet POS applications than mobile POS software because of the bigger screen size. More and more stores are expected to offer this feature in the future.