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RQ Retail Management

RQ is a cloud based point of sale (POS) and retail management solution for multi-location retailers. Features include mobile POS, CRM, advanced inventory management, HR, marketing and loyalty, repair and in-depth reporting and ana...Read more about RQ Retail Management

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Iridium Retail Manager

Iridium Retail Manager is scalable to fit the needs of retailers of all sizes, from single-user stores to national chains with hundreds of users. Because of the depth and quality of the service and history features within this app...Read more about Iridium Retail Manager

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MultiFlex RMS

MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. ...Read more about MultiFlex RMS

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NCR Counterpoint

The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR ...Read more about NCR Counterpoint

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OneStep-JV

OneStep by Business Control Systems is an on-premise point-of-sale (POS) solution that caters to brick and mortar retailers and provides the functionalities to process transactions, control inventory and purchases and more. The so...Read more about OneStep-JV

3.5 (8 reviews)

Wireless Standard POS

Wireless Standard by B2B Soft is a cloud-based point-of-sale system specifically designed for the wireless industry. Wireless Standard is fully integrated with added-value products like bill payment services, handset insurance pro...Read more about Wireless Standard POS

RetailEdge

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within ...Read more about RetailEdge

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Aptos Retail Merchandising

Over 40 years’ experience delivering retail management systems to the retail industry with thousands of successful retail implementations around the world. Cloud-based omnichannel merchandising, inventory customer, POS, sales audi...Read more about Aptos Retail Merchandising

3.4 (8 reviews)

RunIt RealTime Cloud

RunIt RealTime is a cloud-based point of sale (POS) and inventory management solution that caters to businesses in industries like multi-store apparel, footwear, sports and gift and merchandizes. Key features include business inte...Read more about RunIt RealTime Cloud

ePB

Start getting your back office to work for you. Our solution can be accessed from anywhere and gives you insight like you've never had before. ePB is a cloud-based solution with features including real-time loss prevention, back...Read more about ePB

3.5 (4 reviews)

ChainDrive

ChainDrive is an omni-channel retail management solution designed for retailers, e-tailers, and wholesalers. The solution is designed for apparel, footwear, sporting goods, jewelry, home goods, department store and specialty retai...Read more about ChainDrive

RB Control Systems

RB Pool and Spa Software completely manages retail and service with PCs, tablets, smartphones and laptops. With the consolidation of retail and service into a single system, regardless of your business size, you'll see an immediat...Read more about RB Control Systems

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Jesta Vision Suite

Jesta I.S. is a leading developer and provider of integrated cloud software solutions for small-midsize emerging retailers and large legacy retailers migrating to the cloud. Jesta specializes in branded goods, fashion, apparel, fo...Read more about Jesta Vision Suite

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Smartwerks

Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sa...Read more about Smartwerks

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NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite

4.1 (1454 reviews)

27 recommendations

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RealTime POS

Realtime POS is a hybrid (offered as cloud service or on-premise), point of sale and retail management system that serves a variety of both hard and soft good retail segments, including apparel, sporting goods, home décor, Footwea...Read more about RealTime POS

iVend Retail

iVend Retail by CitiXsys is an integrated POS software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes c...Read more about iVend Retail

3.9 (15 reviews)

1 recommendations

Visual Retail Plus

Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the ind...Read more about Visual Retail Plus

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LivePOS

Live POS is a cloud-based retail point-of-sale (POS) solution that helps users to manage their day-to-day business operations, manage relationships with their customers and process financial transactions. The solution offers POS, ...Read more about LivePOS

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Thrive

Thrive is a point-of-sale (POS) solution by Granbury Solutions that helps streamline operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty ma...Read more about Thrive

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Buyers Guide

Last Updated: January 09, 2024

Mobile devices are saturating the retail and hospitality industries. Nearly 4 million tablets will have been shipped for use as mobile point-of-sale (mPOS) systems in North American retail and hospitality operations by 2017. Furthermore, mobile POS systems are expected to reach almost 80 percent market penetration by 2019.

Easy-to-use interfaces, consumer familiarity and affordability make mPOS systems great options for retailers and restaurants. Thus, many vendors are offering (or moving entirely to) mobile POS options.

But not all of these systems are created equal: Be it an iPad tablet, Android tablet, mobile phone-based system or something else, each POS system offers benefits and drawbacks. Making a decision can be difficult, especially when considering how central the POS system is to the success of the business. That’s why we’re here to help you find the best one for your business. In this guide, we’ll cover:

What Is mPOS Software?

Benefits of mPOS Systems

Common Functionality of mPOS Software

Typical Hardware for mPOS Systems

Market Trends to Understand

What Is mPOS Software?

Mobile POS software systems are the convergence of legacy counter-top POS systems and sleek, easy-to-use consumer devices. The difference between legacy and mobile systems is that mPOS software is built to function on tablets, smartphones and other mobile devices—turning your entire store into a point of sale. What’s more, some systems even offer customer-facing functionality that benefits businesses while improving customer experiences.

While mPOS software can run on any mobile device, buyers looking exclusively for a tablet-based system should check out our tablet POS guide.

Benefits of mPOS Systems

Mobile POS systems are fantastic options for smaller retail and restaurant operations. They are much more affordable than standard POS systems and are relatively easy to implement. And of course, they can be used on the go—allowing merchants to set up shop at markets, street fairs and other remote locations

Apart from the advantages listed above, there are many other benefits to mobile point of sale systems. These can include:

Affordability. Prices for mobile POS systems vary based upon hardware requirements and number of terminals/mobile needed. After upfront costs, merchants can typically expected to pay a monthly fee depending on how many users need to access the system. Regardless, it’s very affordable compared to traditional POS systems.

Increased mobility. Aside from offering remote functionality for use outside the store, mobile POS systems empower your employees to engage customers and complete transactions from anywhere within the store, as well. With an mPOS on hand, employees can search inventory to find items in a different color or size, upsell customers with other items they might like and place online orders for out-of-stock items right on the spot.

Reporting and analytics. Much the same as standard POS systems, mPOS software also offers detailed reporting and analytics capabilities. These translate customer and transaction data, which is often difficult to record and understand, into more decipherable charts, graphs and other types of reports. Through these reports, you’ll be able to better understand your business and more confidently make important decisions.

Common Functionality of mPOS Software

For the most part, mPOS systems offer the same standard functionality as their terminal-based counterparts, including:

Point of sale

Expedites the checkout process by automatically assigning prices, calculating change, printing receipts and adjusting inventory counts for the back office.

Reporting and analytics

Centralizes and articulates sales data into easily understandable charts and reports. Gives business owners a snapshot into top-selling items, busiest hours and more.

Inventory management

Automates product/stock counting. Notifies staff when items are running low so they can order more.

Customer management

Tracks valuable customer information and purchase histories. Serves as the jumping-off point for POS-driven loyalty programs.

Employee management

Includes scheduling, time clock and wage management functionality. Some systems allow employees to swap and trade shifts online.

Typical Hardware for mPOS Systems

Many mPOS solutions can also operate as stationary systems. Most mPOS vendors offer hardware enabling their systems to complete additional, crucial operations. Here is a typical list of mPOS hardware add-ons you should make sure your system includes:

Cash drawers

Cash drawers are an affordable must-have for any business accepting cash.

Barcode scanners

Most mobile devices have built-in cameras that can work as barcode scanners. However, merchants relying heavily on barcode scanning should consider hand-held or mounted scanners.

EMV card readers

Card readers for mobile POS systems have not traditionally been EMV compliant chip-card readers. But now that the EMV standard is in place, you’ll want to consider a chip-card reader, especially if you sell high-priced items.

Receipt printers

Receipt and label printers are valuable time-saving tools (not to mention communication tools for food and beverage operations).

Market Trends to Understand

Chip-and-pin credit and debit cards. As mentioned above, the new EMV standard is finally in place in the United States. As a result, consumers are increasingly making purchases with their new chip-and-pin cards. Keep this in mind when shopping for a mobile point-of-sale system, as you’ll likely decide you need one that includes the hardware (a chip-card reader) necessary to process EMV payments.

Android Pay and Apple Pay. Though slow to catch on, consumers in the US are warming up to the idea of paying for offline purchases with their Android smartphones and Apple iPhones. As a retailer that doesn’t want to miss out on these sales opportunities, you’ll need to have a payment terminal that includes Near Field Communication (NFC) functionality and ensure that its “contactless” payment feature is enabled.

RFID and Internet of Things technology. The tech world is buzzing with talk about the Internet of Things (IoT) and it’s safe to say that more and more “things” are going to be internet-enabled and digitally connected. RFID is one of the main technologies behind many early IoT initiatives and, incidentally, the world of retail helped popularize RFID in the first place. But now isn’t the time to rest on their RFID laurels: smart retailers continue to look for opportunities as new IoT innovations continue rolling out.