Rezku POS

RATING:

4.5

(27)

About Rezku POS

Rezku is the premier POS, used by successful restaurants, bars and pizzerias to compete at a higher level, earn new business and eliminate headaches. Rezku comes complete with everything modern food and beverage concepts need for amazing service, optimized production, increased customer engagement, deep business insights and simplified record-keeping. Rezku is powerful, yet easy to use. Train new servers in around 10 minutes. Hardware setup can be completed in about an hour. Rezku provides unlimited 24/7 live customer support. ready to help with any questions you have. Nothing comes close to the expansive modern features and capabilities of Rezku. Here's a small sample of what to expect: * Best-in-class cloud point of sale for restaurants * White label online orderin...

Rezku POS Pricing

Plans: Essentials -- $0/mo* (includes hardware) Growth -- $49/mo* Custom -- Custom Pricing * Additional requirements apply. See current pricing page for full plan details.

Free trial: 

Available

Free version: 

Available

POS orders screen in dark mode

Rezku POS Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Rezku POS

1 - 5 of 27 Reviews

User Profile

John

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Sip & Savor and Rezku to the moon and beyond!

There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.

PROS

Very easy to use back and front of house. I make changes and corrections on products, pricing and quantities on the spot to avoid service issues and keep things running smoothly.

CONS

The first few iterations lacked functionality which then delayed our implementation a few months.

Vendor Response

John, we have a great staff that really cares about the product and our restaurant partners. This review is a great hats off to them. You have been a pleasure to work with. We are always here to help when you need us. Paul Katsch, CEO

Replied September 2018

Joel

Restaurants, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

We are SO glad we chose Rezku for our new café!

With Rezku, our business runs very smoothly. Order taking is a breeze. Our customers tell us that online ordering is fast and painless. Keeping track of inventory, adding new items to our menu and logging employee work hours are all very straightforward and simple. It all just works! We were new to running a restaurant and Rezku made it easier for us to get started. We are very happy with our choice of Rezku for our business.

PROS

Rezku was very easy to setup. We were able to get started using Rezku after only a couple of hours of set-up time. Learning to use the POS is also very quick and simple. We also loved the fact that there are many "extras" included with Rezku that cost extra or aren't even available with other POS systems. An example of this is ingredient level inventory and food costing. We can determine exactly what each menu item costs to serve using those features and it has been tremendously helpful in keeping our food costs down.Rezku support has been EXCELLENT! There is always someone available via phone or chat to answer questions or resolve any issues that arise .

CONS

Honestly, there is nothing we don't like!

Reason for choosing Rezku POS

Because Rezku included many features that the others either didn't offer or charged extra for. Also, we are very small and we didn't want to have a monthly fee to worry about. Rezku has plans that are perfect for smaller restaurants that are just starting out. If we choose to expand or open additional locations, Rezku can also grow with us.

Micah

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2017

Had a good start, then customer service didnt understand what i was trying to do.

PROS

Response on problems. The set up on the program was a little involved but manageable. Did allow for functions on a business that doesnt have a lot of variables.

CONS

Didn't like the fact that after listening to what i wanted, they kept sending me the wrong cc machine. Forward 30 days, i cancelled due to unforseen event, and they wouldnt refund anything. Will never use again.

Vendor Response

Micah Thanks for your feedback. We strive to offer the best service in the industry. We have a great 30 day - no questions asked -return policy on our hardware. Unfortunately, we can not accept returned hardware after it has been used in a restaurant environment for months. I am unaware of any POS company that allows you to return hardware when your business closes for a full refund. Our POS and credit card processing is fully integrated. We sent you the right credit card reader (which was never hook up). You wanted your credit card processing separate from the POS which we don't do. Our POS is fully EMV and PCI compliant. Our CC integration actually lowers your liability and your costs. We are sorry about the shooting in your club and that you had to close Vibe. We are here for our customers. We fight to help businesses like yours. We wish you better days in the future. I know the closing of Vibe was heartbreaking.

Replied November 2017

Kevin

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Jasper Ridge Brewery and Rezku POS

Excellent

PROS

Everything is wonderful with Rezku. Anytime I have an issue or problem they are there to help and answer questions.

CONS

The only problem I have is in the reports and exports, there is not a description for the reports. It's easy enough to click and view the report to see what it contains.

Reason for choosing Rezku POS

Talking with the customer support team. Even when I was just looking they were able to answer questions and make time for our business.

Reasons for switching to Rezku POS

Outdated

James

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Rico's Italian Pizza Review of Rezku

Rezku is a great POS that has amazing communication and support.

PROS

Rezku has the features necessary to build a complex menu for pizza restaurants.

CONS

Rezku is constantly evolving which to leads to growing pains.

Reasons for switching to Rezku POS

Toast lacked the features required to run our restaurant efficiently.