talech
About talech
Awards and Recognition
talech Pricing
talech Mobile comes no monthly software fees (card processing fees will apply) Monthly Plans: Starter: $29/month for the first device + $29/month for each additional device. Standard: $69/month for the first device + $29/month for each additional device. Premium: $99/month for the first device + $29/month for each additional device.
Starting price:
$29.00
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for talech
1 - 5 of 327 Reviews
Sarah
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Talech is better than a lot of others out there!
100% positive experience. Have been using Talech for over 5 years and will continue to use it!
PROSI love the ease of setting up your POS to work for your business. You can separate categories, product types, control your inventory, and so much more. Super easy to use and set up. It is easily explained to new hires and they pick it up very quickly.
CONSI think overall Talech is wonderful. Having 24 hour support is amazing, however, sometimes the wait time is a bit long to get someone on the line.
Reason for choosing talech
Cost, ease of use, and 24 hour support.
Reasons for switching to talech
Cost, processing fees, and support.
Spenser
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Video Game Store Owner Review
We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.
PROSI love the ease of use, and how within minutes of using it, I already had the hang of it. There weren't any features that I wasn't made aware of by the software immediately, because it's all out in plain view rather than some backdoor menu. It's responsive and I love the fact I can keep up with my customers, and their data with it including sending out emails to them periodically.
CONSI really hate during a transaction that if you accidentally add an item or have a customer remove one from their cart that you have to trash the entire order. That slows the process, and keeps the customer from having a smooth checkout process. Honestly, it feels like sometimes due to the credit card machine that we are known as those guys who might be having problems today. That sucks lol. That's almost been enough where I have wanted to switch because its not our POS software but just one we use.
Vendor Response
Thank you for your review and feedback, Spenser. I've shared your product feedback with the product team. Please continue to share your thoughts with us - we love to hear from you. Thanks for being a talech customer.
Replied November 2016
mark
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2022
Talech Stealing Money Because they Were not Processing Credit Cards Properly
Good until recently... Now critically terrible They were preauthorizing credit cards.... but when the tab was closed,,, their software could not do so because of card information corrupted (although the software states they are pre-authorized). This resulted in over $500 in tabs that cant be closed... not even by Talech themselves... So, they blamed everyone, including my internet provider, the credit card bank etc. They are unable to resolve... In summary, there was $500+ dollars of free beer credit card customers drank at our expense!!! We had to switch (otherwise we would have continued to lose money) and Talech will not even refund our monthly charges to help offset their error. Not only is this bad service... but stealing!!! Every Talech user must be aware of this and RUN!!! Also associated with this was a company called AVANT GARD... if you are dealing with these people also be aware,,,
PROSThe POS software works in most cases. The reporting is ok as well. Don't have experience with others besides square... but seems to work... However the majority of this software is to successfully collect money for exchange of products.... this is where it fails!!!!
CONSCustomer service to resolve critical issues with mis-handling credit card information, not admitting a problem and even accusing everyone else for our loss of money.
Reason for choosing talech
Recommended by AVANT GARD Some in-between company that is out to collect a percentage of your credit card fees.. They DO NOT have your interest in mind,,, they only care that their pocket book is lined. Once again check to see if you are directly or indirectly dealing with this company... and see to get out. They have cost us thousands of dollars and hundreds of man hours sorting out their selfish mistakes.
Thomas
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Owner of The 1000 Islands Cruet
Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold. Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml) If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom
PROSEase of use, reports, layout of pages, customer service.
CONSlimited discount ability.
Vendor Response
Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!
Replied November 2016
John
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Excellent Platform, Easily Manageable
We have been using Talech for about 2 years now to run our Tasting Room attached to our brewery's production area. The overall experience has been very positive, and the platform is excellent for managing the menu list, structure, and for culling information for reporting from a distance. I myself (the primary managing owner) operate the platform from Omaha, NE. My business is in Washington State, some 1600 miles away. And the ease of use of Talech, the customizability, and the adaptability of the team running the program from the Talech side are splendid. The only real issues we've had tend to be more related to the specific processor used (we use Elavon), or the local internet connectability. The reporting available in the system is very powerful, and new little tweaks are coming out on a constant basis to improve the utility of the system for the needs of the small business owner. Talech support is also available 24/7 on the phone, which is very helpful for businesses like mine that are open late into the evening. If you have any questions, please let me know - I have now ample experience with the system and would be happy to discuss its qualities.
PROSFlexible, easy to understand, intuitive, easy to modify, easy to pull reports, manageable from a distance, continuously improving and updating.
CONSInability to have a common pool of inventory for different categories to pull from with respect to inventory management; new beta interfaces have splendid reporting capacity but need to become the standard rather than the tested exception.
Vendor Response
Thanks for writing such a nice, detailed review, John. We're so glad that talech is working so well for you and your business. I have passed along your feedback, especially regarding inventory management, with the product team. We really appreciate feedback like that! Please continue to share - we love to hear from you!
Replied November 2016