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Touch Screen POS Systems


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NetSuite logo
 
NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
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NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
 
Lightspeed Retail logo
 
Lightspeed Retail is platform-agnostic, point of sale solution that can be accessed anywhere, at anytime. Lightspeed OnSite is a server-based, retail management solution exclusively for Mac and iOS. Both allow retailers to unify inventory,... Read More
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Lightspeed Retail is platform-agnostic, point of sale solution that can be accessed anywhere, at anytime. Lightspeed OnSite is a server-based, retail management solution exclusively for Mac and iOS. Both allow retailers to unify inventory,... Read More
 
Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
TouchBistro Restaurant POS logo
 
TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
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TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
 
Toast POS logo
 
Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
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Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More

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Breadcrumb logo
 
Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
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Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
 
Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
 
AmberPOS logo
 
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
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Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
 
Springboard Retail logo
 
Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
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Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More

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AIMsi logo
 
AIMsi is an end-to-end point of sale management solution that can be used in any retail environment. With multiple integrated features, AIMsi is a complete business management suite that provides POS, accounting, inventory tracking... Read More
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AIMsi is an end-to-end point of sale management solution that can be used in any retail environment. With multiple integrated features, AIMsi is a complete business management suite that provides POS, accounting, inventory tracking... Read More
 
Lavu iPad POS logo
 
Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant,... Read More
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Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant,... Read More
 
EdgePOS logo
 
EdgePOS from SilverEdge LLC is a comprehensive, cloud-based point of sale program that integrates key features without significant out-of-pocket expenses. All of their packages include iPads or all-in-one touchscreens and accompanying... Read More
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EdgePOS from SilverEdge LLC is a comprehensive, cloud-based point of sale program that integrates key features without significant out-of-pocket expenses. All of their packages include iPads or all-in-one touchscreens and accompanying... Read More
 
ConsignPro logo
 
For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail... Read More
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For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail... Read More
 
Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More

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Smartwerks_USA logo
 
Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale... Read More
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Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale... Read More
 
SimpleConsign logo
 
SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.... Read More
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SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.... Read More
 
Cash Register Express by pcAmerica logo
 
Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting,... Read More
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Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting,... Read More
 
Instore logo
 
Instore is an iPad-based point of sale (POS) solution supporting small to midsize retailers. It offers features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business performance... Read More
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Instore is an iPad-based point of sale (POS) solution supporting small to midsize retailers. It offers features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business performance... Read More
 
Agiliron logo
 
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read More
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Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: September 6, 2017


Touch screen point of sale (POS) software plays a key role in running an efficient retail operation. However, it can be difficult to sort through the many available programs to find the right touch POS system for your type and size of store. Luckily, we put in the hard work of researching these solutions, so you don’t have to. Our expertise allows us to match retailers with the right software based on their type of store, size and unique requirements. We are committed to saving retailers valuable time, and costly mistakes.

The goal of this buyer’s guide is to help retailers understand the market and begin the research process. Here’s what we’ll cover:

What Is Touch Screen POS Software?
What Type of Buyer Are You?
Benefits and Potential Issues
Market Trends to Understand
The Vendor Landscape

What Is Touch Screen POS Software?

Retail software is designed to track sales, inventory, customer information and more. The more advanced systems also support purchasing, manage employees and commissions and control pricing for multiple stores from a central location.

There are many different types of POS systems, and of course touch screen is one of the primary deployment models. For these programs, the keyboard is an eliminated or secondary piece of hardware, as most or all of the use comes through an intuitive touch-sensitive interface. The software is customized to your store and products and is designed to be quick and easy to learn, since retailers have one the highest employee turnover rates of any industry.

What Type of Buyer Are You?

There’s a very wide variety of touch screen POS systems and shopping for one can be a bit overwhelming. To simplify the task before you and help make sense of all the products you encounter, it’s helpful to think of all the various systems as belonging to either of two general groups. We use a similar approach and group touch screen POS buyers into one of two types:

Small POS buyers. Businesses with one to a handful of locations typically want a straightforward POS system. These buyers generally use their POS systems to ring up customers, update inventory and provide basic reports. Some of these systems also provide CRM capabilities that can be used to develop marketing and buyer incentive programs. They can also offer varying levels of accounting functionality.

Importantly, these systems are also some of the easiest to use. This can be an important selection factor for stores that can’t spend much time training managers how to use the new system or getting sales staff up to speed on how to handle and process each order. Touch screen POS systems designed for smaller businesses will typically have the simplest, and often the most user-friendly, interfaces.

Enterprise POS buyers. These buyers may be outgrowing their starter POS packages and are looking for more robust solutions. Alternatively, they may have an advanced POS package that simply isn’t well aligned with the workflows of frontline sales staff. They may be looking for a simpler system on the frontend, to improve speed and efficiency during check-out, but one that has more advanced and multi-site reporting and planning capabilities on the backend.

These solutions are typically targeted to larger retailers with multiple and/or very large stores, and include robust multi-location reporting capabilities and features like centralized pricing controls, merchandise planning and warehouse or transportation management. Not every enterprise solution will have all of these features, so consider carefully which features you want, and use those criteria to narrow down your search. Enterprise buyers should also consider any integration requirements carefully before making a purchase decision. They may have, for example, an important customer database that they plan to continue using. In cases like these, all new POS systems under evaluation should be double-checked to ensure compatibility with the database files and formats.

Benefits, Potential Issues and Pricing

The benefit of a touch screen POS is the intuitive design and high efficiency. New employees can learn the software extremely easily, since everything they need is just a couple of touches away, and once learned gets all purchases and/or orders registered very quickly and communicated to whoever else needs the information. In turn, this reduces checkout times, which increases sales and lowers costs of doing business.

Of course, training is a huge issue, and not all touch screen POS systems are created equal. So be sure to consider usability as you’re considering systems, to make sure the learning curve for new employees will be as low as possible.

Market Trends to Understand

As you evaluate retail systems, keep these trends in mind. How your vendor fits within these trends could have a big impact on their viability.

  • Mobile POS. Since many retailers conduct sales at tradeshows and other events, mobile POS applications are growing in popularity. Of course the iPad is a natural touch screen mobile POS application, but there are others designed to process payments and access inventory/sales data remotely.
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  • Software as a service (SaaS). Not too long ago, a touch screen POS system would have required an on-premise installation. But with the explosion of the iPad, touch-sensitive desktop computers and other tablet devices, there are a whole range of solutions that are now designed for a Web-based deployment model. For these, the software and data are housed on a remote server, with the touch-sensitive user interface being the only on-premise use requirement. This could be a tablet device or a dedicated piece of hardware that you buy or lease from the software vendor.

The Vendor Landscape

This type of buyer:  Should look at these systems...
Small POS buyer TouchSuite, 2TouchPOS, Microsoft Dynamics RMS, Cougar Mountain Denali, Positive Retail Manager, Prophetline
Enterprise buyers Counterpoint, Retail Anywhere, Retail STAR, GoldTech, Iridium, Retail Pro, The Assistant Manager, Cybex, VuePoint, Cegid, Epicor

Free Download:
Retail Software Pricing Guide

Free Download:
Ten Steps Guide to Selecting Retail Software

 

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