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Infrasys Cloud POS
Infrasys Cloud POS
Infrasys Cloud is a restaurant management solution that helps hospitality businesses manage orders, menus, sitting arrangements, and other operation via a unified portal. The platform enables organizations to design a custom dashb...Read more about Infrasys Cloud POS
MicroBiz Cloud POS
MicroBiz Cloud POS
MicroBiz is an inventory and retail management system designed for retailers with brick-and-mortar stores. The system syncs in-store and online inventory in one location so retailers always have the updated inventory visibil...Read more about MicroBiz Cloud POS
EZRentOut
EZRentOut
EZRentOut is a cloud-based equipment rental solution that caters to businesses across various industries such as construction, event management, IT, sports and more. Features include contract management, inspection management, med...Read more about EZRentOut
RQ Retail Management
RQ Retail Management
RQ is a cloud based point of sale (POS) and retail management solution for multi-location retailers. Features include mobile POS, CRM, advanced inventory management, HR, marketing and loyalty, repair and in-depth reporting and ana...Read more about RQ Retail Management
Stratus Enterprise
Stratus Enterprise
Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart...Read more about Stratus Enterprise
NCR Counterpoint
NCR Counterpoint
The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR ...Read more about NCR Counterpoint
ProphetLine
ProphetLine
ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general me...Read more about ProphetLine
POSExpress
POSExpress
POS Prophet Systems (PPS) offers a point of sale solution for retailers and small businesses. POS Prophet Systems is compatible with most brand-name POS peripherals and can be further integrated with Quickbooks or Peachtree to ass...Read more about POSExpress
Cybex Enterprise Retail Suite
Cybex Enterprise Retail Suite
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on infor...Read more about Cybex Enterprise Retail Suite
OneStep-JV
OneStep-JV
OneStep by Business Control Systems is an on-premise point-of-sale (POS) solution that caters to brick and mortar retailers and provides the functionalities to process transactions, control inventory and purchases and more. The so...Read more about OneStep-JV
RetailEdge
RetailEdge
RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within ...Read more about RetailEdge
RunIt RealTime Cloud
RunIt RealTime Cloud
RunIt RealTime is a cloud-based point of sale (POS) and inventory management solution that caters to businesses in industries like multi-store apparel, footwear, sports and gift and merchandizes. Key features include business inte...Read more about RunIt RealTime Cloud
GoldTech Retail Manager
GoldTech Retail Manager
GoldTech Retail Manager is a retail management and point of sale system designed for small and midsize retail businesses. It offers inventory management, work order management, purchasing, receiving and CRM within a suite. The pro...Read more about GoldTech Retail Manager
ChainDrive
ChainDrive
ChainDrive is an omni-channel retail management solution designed for retailers, e-tailers, and wholesalers. The solution is designed for apparel, footwear, sporting goods, jewelry, home goods, department store and specialty retai...Read more about ChainDrive
RB Control Systems
RB Control Systems
RB Pool and Spa Software completely manages retail and service with PCs, tablets, smartphones and laptops. With the consolidation of retail and service into a single system, regardless of your business size, you'll see an immediat...Read more about RB Control Systems
AmberPOS
AmberPOS
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS incl...Read more about AmberPOS
Jesta Vision Suite
Jesta Vision Suite
Jesta I.S. is a leading developer and provider of integrated cloud software solutions for small-midsize emerging retailers and large legacy retailers migrating to the cloud. Jesta specializes in branded goods, fashion, apparel, fo...Read more about Jesta Vision Suite
NetSuite
NetSuite
With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite
RealTime POS
RealTime POS
Realtime POS is a hybrid (offered as cloud service or on-premise), point of sale and retail management system that serves a variety of both hard and soft good retail segments, including apparel, sporting goods, home décor, Footwea...Read more about RealTime POS
RICS Software
RICS Software
RICS Software is a POS and Inventory Control platform for footwear, apparel, and accessory retailers as well as single-store, multi-store, and franchises. RICS provides easy to implement, learn, and use Point Of Sale, Inventory Ma...Read more about RICS Software
Popular Comparisons
Buyers Guide
Last Updated: March 16, 2023Web-based point of sale (POS) software is the Software as a Service (SaaS) solution to a retailer’s needs, and it’s a rapidly growing market, especially as more and more businesses turn to the Web to support their sales and/or marketing strategies.
There are a number of advantages and disadvantages to selecting this deployment model, particularly in the retail software market, so we’ve written this buyer’s guide to help you understand the benefits, potential pitfalls and popular vendors associated cloud point of sale software.
Here’s what we’ll cover:
What Is Web-Based POS Software?
A Comparison of Top Web-Based POS Solutions
The Web-Based Vendor Landscape
What Is Web-Based POS Software?
Traditionally POS systems have all been on-premise, designed to help retailers increase the speed and efficiency of their checkout process and to alleviate much of the administrative burden associated with retail management.
In recent years, however, a number of online solutions have cropped up to perform this same function. These come with many of the advantages typically associated with cloud-based software: lower up-front costs and technical/hardware burdens. Web-based POS software is designed to meet the needs of the retailer, but with minimal hardware installation as compared to a traditional POS.
Screenshot of Lightspeed user interface
A Comparison of Top Web-Based POS Solutions
There are (<a href=) on the market, and it can be hard to understand what distinguishes one product from another and which is right for you. To help you better understand how the top Retail systems stack up against one another, we created a series of side-by-side product comparison pages that break down the details of what each solution offers in terms of pricing, applications, ease of use, support and more:
Top Square Comparisons | Top Quickbook POS Comparisons | Top Clover Comparisons |
Square vs. QuickBook POS Clover vs. Square Revel vs. Square Shopify vs. Square | ||
Top Revel Comparisons | Top Shopify Comparisons | |
What Type of Buyer Are You?
Before digging into software, you will want to know what type of buyer you are. For Web-based POS systems, there’s basically two types of buyer:
Simple systems. Smaller businesses typically want a straightforward POS for customer checkout and inventory management. Many of these systems also have built-in CRM and accounting capabilities to manage everything a small business would need.
Enterprise systems. Larger companies may be looking for a more robust solution that has extra levels of functionality beyond those typically associated with a POS. These may include pricing controls and/or variations, merchandise planning and warehouse or transportation management. Not every enterprise solution will have all of these features, so consider carefully which features you want and use those criteria to narrow down your search.
Cellular retailers. Businesses that specialize in cell phone and similar telecommunications have a ton of extra features specific to that industry: phone activation, tracking service plans (including family plans with multiple customers on one system), commission and vendor rebate calculations, feature comparisons and so on. These companies will want one of the many systems dedicated to this market.
Like for the cellular industry, specialty retailers may wish to consider the benefits of getting a solution that’s dedicated specifically to their market. These will be best-of-breed solutions with specific functionality that your store needs but may not be available in a generic POS system.
Benefits and Potential Issues
Web-based software solutions are growing in popularity, and for good reason. They come with lower up-front costs and fewer of the maintenance challenges, and these days almost all of the same functionality, making them the perfect choice for smaller businesses in particular.
In the retail market, SaaS has other very significant benefits, namely those discussed under “Market Trends” below: built-in customer portals to transform your brick and mortar shop into an ecommerce store as well; integration with social media to expand your sales and marketing strategy and mobile applications to let the user take the store anywhere it needs to go.
There are two main drawbacks to online POS software. First, are the hardware limitations or add-ons. Most retailers aren’t operating with a standard computer setup, rather you’re using a scanner, a touch-screen and receipt and credit card machines, and all of these require special hardware that then has to integrate with the software. The more of this hardware you want to purchase, the more carefully you should consider whether an on-premise system will make more sense.
Second, Web-based software relies 100% on a strong Internet connection on the store’s end in order to function properly. If the Internet goes down, so does the ability to conduct business in your brick and mortar environment. So a Web-based system is not a great solution if your Internet is spotty or unreliable.
The Web-Based POS Vendor Landscape
This type of buyer … | Should look at these systems |
Simple systems | MMS, SmartWerks, Real Time |
Enterprise systems | RICS, RunIt Realtime, NetSuite, Jesta Vision Suite, Cegid, Epicor, Microsoft Dynamics |
Cellular retailers | RetailIQ, Multiflex RMS, Wireless Standard, MMS Wireless |
There are also specialty systems available for other specialty retail markets, such as Granbury for restaurants and SWIM for jewelry. Keep in mind that many of the POS and enterprise vendors listed above have multiple different products tailored to specific industries, so as you’re performing your search, be sure to ask what markets they specialize in.
Market Trends to Understand
Though the fundamentals largely remain the same, many facets of Web-based POS systems constantly evolve to meet the changing demands of retail businesses. As you evaluate retail systems, keep these trends in mind. How your vendor fits within these trends could have a big impact on their viability.
Mobile. Since many retailers conduct sales at tradeshows and other remote locations, remote checkout applications that let users access sales/inventory data from the tradeshow floor are growing in popularity. This trend has exploded with the development of the iPad and other tablet devices, although there always have been and will be numerous deployment models for this.
Online sales. The tight margins of traditional “brick and mortar” businesses are leading to more and more online sales channels, allowing retailers to develop a Web portal to sell their products online, which can ultimately be much more cost effective. These integrated ecommerce modules run the full range of functionality, integrating the shopping cart with the sales and inventory data. Web-based POS software is particularly well poised to take advantage of this trend.
Social media. As Facebook and Twitter impact the way consumers and businesses interact online, Groupon and LivingSocial are enabling retailers to leverage that and turn it into concrete sales. Connecting your solution to social media is an outstanding way to grow your brand and increase sales, and online systems are designed to support this function.