We deployed this system into our bank after reviewing several different eprocurement vendors. We found the Mikrofax eBA system to be the perfect balance of functionality, usability at a fair and affordable price - plus the pre-sales staff were very knowledgeable and knew the correct answers to all our questions - even helping us improve our internal process's. We had onsite training which helped our more hesitant users. Since deployment we have also deployed some additional modules like RFQ and Vendor Portals - our suppliers now feel fully engaged - we would recommend this product.

Great order approvals process - via email suits us perfectly Good design, easy to understand Simple to train on Technical Support staff are excellent Cost per user was fair Have run incident free for over 12 months so far

On-boarding of our vendors was complex as we didn't have then in a computerized form so they had to be manually entered Setting up new users needed some additional detailed training to ensure all the access rights were correct There was minimal documentation when we first started to assist us getting our expense codes worked out but they have since improved the documentation

I have used several systems in previous jobs that are supposed to do procurement but they never really understand what our job is as buyers. They always come from accounting perspective and make it very hard for us to get the information that we need when we need it. My personal experience with this system has been very positive I have found all the data that I need when I need it the pricing history previous purchase orders and purchase orders are all very easily accessible. This means negotiating a contract with a new supplier have a lot of information to back up what I'm looking for. I found it easy to use and intuitive I would recommend.

I have not found anything that really annoys me about it it's just a tool and it seems to do its job pretty good especially when I have compared it to other systems on the market that are either overcomplicated or oversimplified - this one seems to balance correctly.

Very simple layout that provides numerous functionalities. This software is immensely important to the overall success of our department.

There are some bugs that could be resolved that would make the overall experience better, but overall it does a good job for us.

Presents the spend information in a very easy to understand manner - all the reports are clear the graphics are clean and the screens are not cluttered. Many of the other systems we looked at were way too overdesigned and far too busy on the screens and it was harder to train on and understand what was going on. We tested three sets of software we liked the Eyvo system the best and we have deployed many users across three different offices over two countries. We use multiple currencies and multiple legal entities with several different approval levels in the system took it all in its stride. It seemed to be the most flexible of the bunch that we looked at.

Overall we are very happy with the solution and can't think of too much to say negative about it if anything. We look forward to using the system in the future and seeing what else Eyvo have in their product pipeline.

Overall we couldn't be happier and we will be recommending this product to some of our other clients who are in the market for an Enterprise grade system.

We just completed a deployment of this tool and my impression was that it had a very wide range of tools to assist everyone in the buying chain from Requestor all the way through to Accounts payable. The dissemination and presentation of information was timely and impressive. It has a very low training requirement which meant we could get all our users on boarded very fast. Take up has been good with out user base of over 100 people and the CFO seems happy with the choice.

Really very little. Even their customer support team and on the ball. We normally find when we buy a product that the vendor is very sales focused and forget about you after you have given them your money - but not these folks.