Purplepass has been FTMP Events' ticketing service for over 5 years, and we stick with it due to the reliability and great service. We highly recommend them to anyone interested in selling tickets online for event(s).

Low fees for customers, no minimum sales limits for promoters, great customer service and very quick turn-around

Only thing that causes some confusion is the ticket links re-direct to a large string. Like http://www.purplepass.com/DOYLE122118 when loaded, turns into https://www.purplepass.com/#170920/FTMP_Events-DOYLE_(legendary_ex-guitarist_of_The_Misfits)-Buffalo_Iron_Works-December-21-2018.html

Having our attendees have a great platform to purchase conference tickets was a must for our organization. Our attendess all work in the corrections field and needed a way to purchase their tickets quickly and easily. Purplepass provided that.

Purplepass was very easy to use and navigate. Being a first time user, this was very important to me as I have used other platforms in the past.

There really wasn't anything I disliked about Purplepass. I received great technical support and was able to hit the ground running when using the software.

Overall experience is ok. I am very happy that my PurplePass rep, Gabriel, was very accommodating and helpful throughout the ticketing process

Monitored how many students and their guests were interested in attending graduation

Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. We should be able to make our code name specific to our event. Wish we could control the process in which students would try to use their friends ID's to obtain tickets. Some students may have ordered only 2 of the 4 tickets given, but later needed another ticket. That student should be able to come back to the site and obtain the remaining tickets.

I used another service for years. They stopped providing any phone support and the payments were very late if at all. I stopped using them and looking for an alternative. This service fit my needs perfectly. I did look at two other services but the cost and complexity were greater. They also give a discount for Non Profit Organizations.

First and foremost the support staff was wonderful. Their response was almost immediate. They assisted some of our patrons over the phone. They also solved a problem I created immediately when I asked what had gone wrong. The product is almost self explanatory if you have used any other ticketing service but much easier to use.

The way I setup our Festival Pass was cumbersome. It was more a lack of knowledge about the way it worked than the syst3em itself. I'll work closely with the support staff next time to get it exactly right.

We're achieving sellouts at rapid rates as we're able to get events to the marketplace sooner!

Since I started using Purplepass, Ive seen growth in My Sales, the upgrades along the way have come along at the right times!

I don't have anything to complain about!