My experience has been great with OnSIP. They have exceptional customer service I've received exactly what I needed each time. I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business!

I love that I can now add business lines into my home office for a fraction of the cost of doing it through the local phone company and I have clear crisp phone service. Everytime I have needed customer service I have had an excellent experience and they have taken care of each issue with great care and speed getting me back online and going again quickly. With my home office phone I can have up to 4 lines (depending on the phone you can have many more) and I can tell which is ringing so I know how to answer properly and helps me to be more professional. So, so much easier than having my cell phone ring all the time.

It doesn't have a texting feature, I just use Google Voice to get this feature it just means that I have to have 2 seperate numbers for my business.

Excellent! Could not ask for a better company.

We needed a VOIP system for reliability and OnSIP offered great products and services without contracts or added fees etc. Having an onboarding engineer help with setup was amazing.

Setup and changing menus, messages are a bit techy. Our frontend staff cannot do it themselves.

My overall experience is good with on-sip

Easy to transfer calls, music is playing when a customer is on hold

It keeps rigging after I transfer a call

OnSIP helped us save money, and get out from under the overpriced POTS lines we had been using for decades.

OnSIP was easy to initialize and setup, the customer support was great at walking me through things, and I havn't had to bother them since, it's all my running smoothly.

The pricing model can be over complicated to communicate to board/director with minutes + plan usage.

OnSIP is great. I've never had a problem they couldn't fix. Customer service is fantastic. Tech support is amazing. Ease of use and a vast knowledge base.

OnSIP has the best customer service hands down. No matter what your issue is, from initial set up to random questions years later, they are always super helpful and find the answer for you. The voip service is great. Adding new users, features, equipment, etc is super easy! The best part is that they can do so much. From simple phone and voicemail to complicated PBX auto attendant phone trees.

Very few cons. The mobil app isn't the best. Sometimes it doesn't work and there's not a ton of features with the app. The only other con I can think of is it would be nice if there was a text option with the service.