All AttendanceBot Reviews

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User Profile

Moaaz

Verified reviewer

Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2020

A hidden gem within the vast Internet

It saves you a great time and effort in team work even if you are in different regions or far from each other through this program you can know where your employees are and know the salaries of the team. It is the perfect choice for remote work

PROS

Easy and complete clarity in using as a team that facilitates work for you. You can do anything with limited steps such as taking sick leave and tracking team work hours. The best thing for me is that you can use it through the mobile phone with ease and without us or complicated processes.

CONS

I almost don't see any negatives. but I hope that there will be a little less pricing plan to suit everyone. Thank you and I wish you progress and prosperity forever.

Jehanzeb

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

AttendanceBot does what it says. A office attendance solution that is easy to work with.

PROS

- The ease with which it integrates with our current work flow through Slack You don't have to install any new software, and don't have to get used to opening and closing it every time you are working. Using reminders you can remember to check-in and check-out at appropriate times. - Time tracking You don't need a separate software to track time of your employees. At any time you can download the timesheet. - The management of leaves and holidays When purchasing this app we thought it was only an attendance/time-tracking app. But it can manage your quotas leaves and holidays. - Reports and Reminders Having printable reports at your disposal is really helpful. Also what is really helpful is that if you add attendanebot user to a channel, it will notify you of the people working remotely or are on sick leave or a general leave. And will manage those leaves from your quota.

CONS

- There is some difficulty when editing time logs. The calendar does not work very well. For example if in your main calendar you view a previous day and then navigate back to current date, and you try to enter in/out timing, you still have the preciously visited date selected. - Time tracking does not monitor active time through user activity. Although it is not something that you would require for someone working in-house, but would be a plus to have if you are tracking time for someone who is working remotely. - This point is more of a feature request rather than a con. It would be great to have IFTTT integrated with this app. I can then use my GPS location to automatically check-in or check-out depending on if I have reached or left my office space.

Catalina

Events Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Could have been so good but instead made more work for us

It's created 10X more work than doing this manually.

PROS

Love how it integrated with Slack to make it easy for staff to clock in and out.

CONS

The logic of this software is fundamentally broken. It is far to segmented and the features don't speak together properly. Their support is not very helpful. Takes like 5 emails just to get them to understand what your problem is and you can't call them. I was given a number once and when I called it was their sales department.... Who then tried to cancel our call. The reports are terrible. It's a great concept and I hope one day they work out all the issues but save yourself the time and don't get this.

Reason for choosing AttendanceBot

Slack Integration and their promise of overtime tracking (which is a lie)

Daniele

Market Research, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

The right solution at the right time

The overall experience it is absolutely positive. As I stated in the title, I found the right solution at the right time. In this time of Covid-19 emergency I needed something which had a fast implementation and which was capable to track people's heath and attendance when they were working remotely. AttendanceBot definetely helped me to achieve this goal and their HelpDesk always supported me with proffessionality and effectiveness!

PROS

The most appreciated feature about this SW, is its integration with MS Teams. You can easily have it up and running for the whole team, in just a 10 minutes. Although you need some days to tune it up to your needs, customize all the features and notifications and let the people familiarize with it, it is definitely a fluid process which doesn't affect at all your business. Moreover the Customer support it is a top notch one! You can reach them out either by chat or email and they usually manage to solve your problem in timely manner. They are attentive to customers feedbacks and always happy to adjust their product according to what customers are trying to achieve.

CONS

The Software has been crafted to assolve the most common exigences about time keeping and leave management, but every company it's different, with different ways to manage people and sometimes what could seems a normal request simply doesn't have a simple answer (but as I said before, the customer support it is always happy to help!). Moreover the localization of the dashboard it's only in english and it might lead to some confusion for some users who are not familiar with the this language.

Reason for choosing AttendanceBot

fast implementation; good price

Kristin

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Simple attendance and vacation tracking

Time tracking is easy and requesting time off is even easier. HR/operations don't have to manually track time off and there are no more emails requesting leave filling up managers' inboxes or getting lost.

PROS

Our company has an "unlimited" vacation policy and AttendanceBot helps us track and make sure team members are actually taking time off. Our team is remote throughout the USA and having the ability to add it onto Slack is a dream come true. You never have to leave Slack to know where someone is, when they plan on taking leave, or even get a full report of the year. We've also started using it to track time cards for our hourly paid interns and it's so easy for them to clock in because when they get to work the first thing they open is Slack. Then at the end of the month we just ask AttendanceBot for a time sheet. It's easy to set up managers and their teams, then customize it to each teams' needs. In our case one team doesn't need approval for a day of working from home or taking leave, but another needs approval for all times they won't be in the office. Their support has been easy to work with when I need to customize things or have a question. They usually send me a response within an hour or two. Pricing is easy and simple too! We don't have to worry about our bill growing every month when we hire new team members.

CONS

Some of the FAQ is outdated and you have to contact support to get the latest commands for AttendanceBot, but I've never had trouble of getting ahold of support. You can even do it right from Slack. In order to customize teams you have to customize each person's settings individually. There is a "company default", but anything the detours from that has to be inputted manually. If you have many people that need the be customized, it can be daunting.

Mark

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Attendancebot saves me a whole of time checking the weekly attendance of my Virtual Assistants

In the past I have been doing manual calculations of the log-in/out times of my employees its super time-consuming. At the same time, it puts my employees accountable in showing up to work on time and on schedule.

PROS

AttendanceBot has helped me a huge amount of time in checking the attendance of my virtual assistants at the end of the week. While other business uses google sheet to monitor time-in and time-out of their employees, AttendanceBot gives you the freedom to have them punch in and punch out through slack with their detailed log-in/out times. It gives any business the assurance of accurately representing the amount of work done by their employees while not letting them feel that they are being micromanaged. What I like about it more is that it gives you a summary of the report of your team attendance for the next following days (who goes on leave , etc) and the extraction of the report at the end of the week is super easy-breezy. Customer support and retention agent, Saurabh, was very helpful in teaching me the basics as well so setting up my AttendanceBot was very easy to begin with. If you are a business looking for a digital platform to monitor the log-in/out of your employees, then AttendanceBot is the solution!

CONS

So far has been working really well! I think if there's one thing that needs to improve its having the feature of assigning an "automatic-logout" for employees in different shifts (currently you can assign an automatic logout time for ALL employees but in my case since I have employees working at different shifts of the day it would be best if we can incorporate that feature as well).

User Profile

Adam

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Easy time-tracking. Seamless integration with Slack

Saved time. Employees could track their time in the app we use the most.

PROS

It was easy for our employees to track their time. It integrated nicely into our Slack workflow. Overall it streamlined everything for our company. We would recommend this for any company who uses Slack.

CONS

It was a little bit challenging to edit the time to track reports in Slack. It would be a bit easier if there was also a web-based dashboard where we could make edits.

Vendor Response

Hi Adam, I am happy to report that we now have external web views for editing of times and hours for everybody. We've also launched two new dashboards for you to track hours for everybody. Can you please give that a look.

Replied September 2018

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Perfect for what it does

Great, it is rare for me to encounter something that is so user-friendly and does the job as described. Would happily use again or recommend to others.

PROS

Easy to set up, easy to use, great support whenever we needed help - AttendanceBot was a total pleasure for us to use.

CONS

N/A. I have no negative impression of this software.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Excelente attendance control. Must for anyone with remote employees using slack.

Attendance Bot has really allowed us to maximize or use of slack and our communications with employees, particularly for those outside the country.

PROS

That it allows me to know when people clock in and clock out and keep control of my staff no matter where they're working in the world.

CONS

I'm pretty happy, but I guess it could have more pricing options.

User Profile

Christopher

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Time off requests made easy

PROS

Ability to quickly look at the calendar and plan for time off requests for my team and I. Ease of use when applying for leave, slack/mobile app integration and reporting.

CONS

Reporting Parameters are not as intuitive.

Carol

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

AttendanceBot has been a great help in managing our fully remote, international team.

PROS

It is a great for invoicing, tracking time spent on different projects, and for managing PTO/PTO requests. Every time we run into issues or have questions and concerns, their support team is quick to respond with a solution. With Slack integration, our staff doesn’t have to worry about yet another software - everything they need to do on a daily basis can be done right in the Slack channel. AttendanceBot reminders help make sure everyone clocks in and out on time, and timesheet reports can be downloaded at any time.

CONS

We did run into some issues due to having team members in several different timezones. Shifts were showing up incorrectly in the calendar and punches didn’t match people’s actual hours worked. Also, setting up shifts that are not your normal 9-5 M-F is not as straightforward as we would like — several people in our team have rotating schedules and they need to be manually set up. We also noticed some glitches when viewing the shift management calendar.

Pamela

Marketing and Advertising, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

An Easy to Use Time Saver

Very easy to use, excellent customer service.

PROS

This makes it much easier to keep track of time off and scheduling as it is in one centralized location, not requests coming into emails that often get overlooked.

CONS

Often times employees do not indicate their location until asked, it would be helpful to have a daily reminder notification if the employee has not indicated their location.

Benjamin Sri

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Attendancebot App on Slack

PROS

When my team clocks in/out and updates their status on Slack, I know how many hours they have to work a day.

CONS

I have no comments on attendancebot; the app assists me when other apps are unable to provide what I require.

Reason for choosing AttendanceBot

The app is excellent for time tracking, leave tracking, and employees' working hours.

Darren

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Excellent option for Slack and Google Chat integration.

PROS

Ease of use and integration with google chat.

CONS

The bot is great for ease of use but not always intuitive.

Megan

Broadcast Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2018

A few teething challenges, but a great product

The team enjoy the visibility and control they have in terms of seeing what leave they have taken, what is left, etc. Management enjoy the ease of approvals and the team's visibility. We hope the bugs get fixed soon, but support has been great, so confident this will be the case.

PROS

Easy to use, very nice integration into Slack, and the notifications to channel are great

CONS

Constant bugs, receiving reminders to check in in the middle of the night, not registering leave correctly, etc. Mostly bugs.

Prasad

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2019

Easy to use and integrates well with Slack

We used it as a team attendance for our robotics team . we tried multiple other solutions over years but the integration with slack our main communication tool was the best we could ask for

PROS

Really easy to use if your if you a slack user. integrates well with slack.

CONS

Not sure if its a con, but we would like to see if there could be some sort of geo fencing..but not a deal breaker though.

Reasons for switching to AttendanceBot

ease of use

Vendor Response

Thank you for your review, Prasad.

Replied November 2019

Samuel

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

Onboard the whole team in few minutes!

Very Happy!

PROS

It is super easy to user and integrate, helps you see what's happening across your organization in few clicks from punching in and out, sick leaves, breaks and vacations.

CONS

Exporting data for the whole team, need more analysis on different departments and individuals historical data.

Sara

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT