All Marketing 360 Reviews

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User Profile

Roy

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Great Team of Professionals to Work With

It all works together. That is incredibly important. You need all your sources to be able to come into one location and be tracked. Leads are the businesses life blood.If you can't track everything you do, you are just shooting in the dark.

PROS

Most small businesses have a person to do their website, another to do their social media. Working with the team at Marketing 360 I have an expert in every field working on my businesses that are working together. They created a great logo, an incredible website that I have received major accolades for, social media, blogs, videos, etc. that all work together to make my business look professional and keep me on page one for all my keywords. Then they do all the things I hate doing like setting up and populating my CRM. They provide a calendar where my assistance can update my calendar. Then they do something most small businesses never do; they track EVERYTHING. We know immediately when something is working or not working. Most businesses are just shooting in the dark. This process take a while. If you only tried Marketing 360 for 6 months, you haven't given it a fair shake. Marketing takes a while. I know. I have been doing marketing for several years. It takes time to dial it in. Time busy business people do not have. That why I turned 99% of my marketing over to a TEAM, the team of Marketing 360; They work together to bring me customers and brand my business with a consistent message.

CONS

I wish the calendar would tie into my other calendars. Other than that, I have been very satisfied with Marketing 360 and the software.

Vendor Response

Roy, thank you so much for your review and feedback. We appreciate and value the feedback. All ships rise together and we are excited to work with you and build your business up continuously. Thanks for your business.

Replied July 2018

User Profile

Emre

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Improves your marketing and sales rates.

I was introduced to Marketing 360 by a friend who had used their services prior to me. I was intrigued by the concept of their marketing services and was excited to have them work with me. At first, I was skeptical about the services they provided, as I had never heard of their company. After using their services, I was pleasantly surprised to learn that their services are actually very affordable, especially in comparison to other marketing companies. Their services are very affordable and effective.

PROS

I've done a lot of online marketing for the past 6 years but I've only recently discovered marketing360.com. I'm amazed at how much I've been missing out on, especially when it comes to email marketing. I'm new to marketing and this has been a wonderful resource. Through the email marketing program, I have built a mailing list of hundreds of contacts that are all interested in my products.

CONS

I have tried dozens, if not hundreds, of email marketing services over the years and have yet to find one that is more successful than Marketing 360. It has an easy-to-use interface, I really liked it in general and I didn't have any problems.

Joseph

Photography, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Does nnot know SEO or how to use Pay per click properly.

Learning many marketing companies know less than a freelance guy.

PROS

Nice people. They do well explaining to someone that knows nothing.

CONS

Education on marketing that I came for.

User Profile

regan

Verified reviewer

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

A Comprehensive Review of Marketing 360

Our experience with Marketing 360 has been largely positive. The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing campaign performance. As a result, we've realized numerous benefits, including increased efficiency, improved targeting, and better ROI.

PROS

One of the things I liked most about Marketing 360 is its wide range of features. The software offers a robust set of tools that are impactful for our business. Additionally, the product is incredibly user-friendly, making it easy for our team to navigate and utilize its functionalities. Integration with our existing business processes was smooth and hassle-free, saving us valuable time and effort.

CONS

While Marketing 360 has many strengths, there are a few areas that could be improved. We feel that certain features could benefit from further development or customization options. Additionally, there were a few aspects of the product that posed some difficulty during the initial stages of implementation. However, the support team was responsive and helped us overcome these challenges.

Shubhra

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Marketing 360 for retail

PROS

This is a holistic tool to drive personalized communication to customers

CONS

Customer segmentation. Is a bit of a challenge

Vendor Response

Shubhra, Thank you for taking the time to leave a review. We appreciate your feedback and are happy to hear that you find the Marketing 360 tools useful.

Replied March 2024

Tori

Food Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great team, Easy to Use 360

PROS

Easy to navigate and allows for easy use to reviews post for marketing. Great for tracking calls and email contacts.

CONS

Would like to be able to select all in the inbox feature to read. Have to select each inbox notification to clear it

Reason for choosing Marketing 360

[sensitive content hidden] were great as a team and made it an easy decision to work with Marketing 360 compared to other companies

User Profile

Marlyn

Verified reviewer

Computer Software, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2023

Marketing 360 - Good marketing results

The platform has not only maintained but also significantly elevated our online presence. It continually adapts and keeps us up to date with the latest features to ensure we're always ahead of the curve.

PROS

I have been using Marketing 360 for our eCommerce operations and couldn't be happier with the results. What stands out to me is its adaptability, Whether you need a robust CRM, a content management platform, or a comprehensive digital marketing suite, Marketing 360 can be tailored to meet those needs. It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price.

CONS

While the platform offers a wide range of functionality, the learning curve is steep and there were some initial barriers when trying to onboard my team. We also found that the social posts generated by the tool were somewhat common or generic, and the hashtag suggestions could definitely use an update for more effective social media marketing.

Isaiah

Financial Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Marketing 360

I would totally recommend this software for upcoming businesses to boost their digital sales

PROS

It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting more sales

CONS

I feel like where i did not have a good experience is with the customer care. They are really slow

Vendor Response

Isaiah, Thank you for taking the time to share your experience with our product. We are thrilled to hear that it has helped boost your sales and the sales of your team. We appreciate your support and we will continue to work hard to provide valuable features that can enhance your business goals.

Replied March 2024

Trae

Security and Investigations, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Coastal Protection Inc.

[sensitive content hidden] has been extremely valuable in working with us to drive our marketing and website.

PROS

Single platform that is simple to use and update

CONS

Don't have any complaints about the platform

Cédric

Banking, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Marketing 360

PROS

It is very easy to use and understand and offers several interesting features

CONS

It is necessary to think about improving the interface and functionalities

Alison

Information Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Marketing 360 review

PROS

Marketing 360 is a great software tool to it helps businesses keep and maintain customer. Marketing 360 is also good for receiving customer to come into your business.

CONS

Marketing 360 its work business owners have to put into the business but at the end of the day. Marketing 360 pays for itself.

John

Investment Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Need Professional Help? You need Marketing 360

Nexgen Software Services http://nexgent3.com/ has been in business since 1997. We have always done VERY well with simple advertising up until about 2 or 3 years ago. Sales have slipped and we have had a hard time reaching our desired customers. I finally broke down and started looking for professional help. I spent a lot of time online searching through many different marketing firms. There are so many to choose from it really made it a difficult choice to finally pick one. The reason I picked Marketing 360 was simple. The videos and the mentality they promoted in their videos was the same as my company. I know we work hard if not harder than anyone for the success of our clients and I felt that Marketing 360 was going to give me that same attention to detail that we needed. The day trading / investment world is a very competitive marketing arena. Probably more difficult than Doctors , Lawyers or Plastic Surgeons. Bottom line, everyone as Marketing 360 have done everything possible to make our business grow. We have now been with them for over 6 months and the difference in our online marketing , SEO and online presence is night and day what it was before. If you need help, professional help, you must make the commitment and let Marketing 360 work to help you better your business. I would highly recommend them , I can't see myself or my business being without them. I hope you will take the time to really investigate and give them the opportunity. I have clients that are in the marketing business and I have had them personally audit everything that Marketing 360 has done so I could get an honest outside second opinion. The results didn't surprise me, my audit of M360 was a resounding 110% positive. Taking the leap of faith is the hard part. Loving what they do is the easy part. I appreciate and look forward to continuing some exponential growth with Marketing 360.

PROS

Everything is very simple and easy to use.

CONS

Only thing I would like to see is live up to the minute stats which i think is coming on the next version.

Vendor Response

John, thank you so much for taking the time to give us your input! You've been a very loyal customer over the years and we have really enjoyed partnering with you. Ultimately, we exist to help small businesses grow; we're honored you chose us! It's not easy to trust others with the success of your business, and we take that responsibility seriously. Thanks again!

Replied August 2018

Theresa

Medical Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

Do not use this company

Always an excuse that someone else on the team has that responsibility. I hired them because I thought that a marketing agency would be able to get a website done faster than I could design, and I was happy to pay someone to do the SEO optimization. OUR APPOINTMENTS decreased by approx 60% from the day we started their services. It took 3 months to get an active website.,advertising is still not happening. I have given them the opportunity to try to correct these issues.

PROS

I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen.

CONS

I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months.

Reasons for switching to Marketing 360

The leads were extremenly poor, Way to time consuming for the practice to follow their recommended protocol - and annoying for leads, and wanted more comprehensive services.

Steve

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

The fire breathing dragon

I own a successful home inspection company in the Kansas City area and struggled with my online presence using a jalopy of a website that got me by for about 8 years until I couldn't take it anymore. I mean, it looked like something a one handed 3rd grader built (no offense to one handed 3rd graders). But last year, I found Marketing 360 and with the help of Andy and the rest of the team they took my 80 pound weakling and turned it into a fire breathing dragon. Now this thing breathes clicks and spits out phone calls. It's a real thing of beauty. In fact, in the beginning I told Andy with a totally straight and serious face "I want to own the entire first page of Google." He chuckled, but he knew I was serious and took me seriously. Now we're well on our way. Another big thing? They're from the U.S.A. (again, no offense to the rest of the world), but if you've used freelance sites like I have in the past you're far too familiar with the time, quality, and money lost due to communication breakdowns and sneaky, second rate back-end practices. I can't tell you how many times I had a site built by one guy then took it to another for SEO work and he was like, "Who built this? This code is garbage. It needs to be re-built." Ugh! You just never know what you'll get and who will do the work. And while I was always willing to pay top dollar for top quality work, I was always disappointed. Always. Aside from that, they're only a phone call or email away and are super available. They answer their phones and respond to emails usually within minutes. And when I need changes made they're on top of it and I see the results within a day or two. And if I need to make a tweak they work with me until I'm happy. I appreciate all of this because time is my most valuable commodity. And the best thing? It's not a one-sided relationship where they totally steer the ship. It's a collaboration where they welcome my ideas and take them into direct consideration. This is really important to me because I know my industry and my business like the back of my hand. Anyway, use them if you want serious results. This is an investment that will pay for itself many times over. OK, I have to go now. Time to feed my dragon.

Vendor Response

Steve, thank you for your testimonial. You really identified a struggle that we see SMB's facing. There is a collection of different companies trying to tackle multiple problems for a company and none of them have a singular voice around optimization, design, and marketing. That is what truly makes our marketing software, Marketing 360® special. Everything is within one platform. There is no need to go anywhere else for anything else. You get a unified approach that saves you time and money and most importantly drives better ROI. Thank you for your partnership.

Replied March 2016

Jacob

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2022

A bit of a hostage situation

The employees are great, but the culture of keeping the client on the hook and making it difficult to leave speaks volumes. No optimization is really done, even though you pay 50% of your ad dollar to them. Not sure, what I’m really paying for other than setup, and the platform. The customer does not come first, and it feels a bit churn and burn compared to when we started. I guess good things can’t last forever

PROS

The platform gathers your data in one place.

CONS

Setting up the platform is a hassle unless you get help. Don’t let Madwire setup the platform first as transitioning away is not easy, even if you wanted to pay for them to do it. They want to keep you on at 50% ad optimization fee at all costs.

Vendor Response

Hi, Jacob. We employ several dozen individuals full time here in Colorado to do nothing but manage and optimize our clients' ad campaigns. We are grateful for the talent, passion and dedication that this group of specialists pour into our clients' businesses. You mentioned set up of the platform is a hassle. Thanks for that feedback. Our Onboarding Team, which is a relatively new department within the last year and a half, does nothing but help clients get set up on the platform. Since investing in that team, we've seen a significant uptick in client satisfaction with regard to the platform, as well as clients' setup experience. Feel free to reach out to our management team directly with any specifics or for support.

Replied May 2022

D J

Furniture, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2017

Comprehensive Marketing Program In-A-Box

We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business. We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything. The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there. A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform. I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.

PROS

Functional scope, ease of use, reporting.

CONS

Web-only. Some users want to work offline.

PETRA

Alternative Medicine, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2020

Bad Business a SCAM

AWFUL

PROS

The software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!

CONS

AWFUL YOU DONT KNOW IF ITS WORKING ! SCAM

Reasons for switching to Marketing 360

MAD 360 IS AWFUL

Vendor Response

Hi, Petra. Our software has changed and improved significantly since 2013 when we last worked together. We provide full transparency within the platform, so you can see the results you are getting from Google, Bing, etc. And we know we are not the best fit for every business. If we believe that our team or technology is not the best fit for your needs for whatever reason, we are going to be honest about that. We want every small business to find a partner that best meets their specific needs, whether that's us or another solution.

Replied February 2021

Dane

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

I wouldn't change a thing

Let's face it, there are a lot of choices out there where marketing is concerned, but many of them of them aren't particularly any good. All too often, I've heard of people buying from companies based on their web-presence, a slick line from a sales rep or a variety of other reasons, none of which have anything to do with what really matters; value and effectiveness. To the point, Marketing 360 delivers and does so with consistency and grace. Our project was a complicated one filled with deadlines, last minute changes and many, many questions from our team. Cassidy, our marketing specialist, took immediate control of the situation and did exactly what others promise, but rarely make good on and that is, deliver enviable results. No matter how many curve balls have been thrown her way, the ball is always it. The coordination between this cohesive unit at Marketing 360 is absolutely remarkable. When we needed adjustments to the CRM, it only took one simple phone call and Mariah took the time to listen to our objectives and quickly applied her expertise to the situation(s), and we were back focusing on our business within minutes time and time again. To the point, when you need a marketing partner, there is only one choice in my mind and that is the amazing team at Marketing 360. We've not only highly recommended people to Marketing 360, we're now working on submitting an additional project because we know that it will be delivered on with nothing other than spectacular results and superior and friendly service. Thank you, Cassidy, Mariah, and everyone at Marketing 360. You've all done a fabulous job.

PROS

It works as promised with zero hiccups.

CONS

I would like to see and integration with Microsoft 365.

Brandon

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

No Other Systems Or Agency Compares

Powerful Tools, Team, & Service. I've partnered my Agency with MadWire after reviewing the "all in one system", pricing, team, and tools, it all far surpasses anything anyone can piece together. All systems plugging in and integrating to one powerful marketing back end allows you to see every bit of data and analytics at the click of the button. You would have to subscribe to, buy, or integrate over 25 tools alone, the ability to track every aspect of call, click, CTA, conversion, call capture, client CRM, demographic, analytics, and pair it with the front end site, design, SEO campaign and more, it works unbelievably. I manage multiple clients with MadWire, they allowed me to start my clients off with a small budget and work them up in a matter of a few months. The client fear and trepidation for spending more marketing dollars was gone when very quickly clients saw qualified leads coming directly to their brand. MadWire helps me build my clients to 5 and 6 figure monthly income earners in record time. Thank you for the awesome service and continuous updates and value you keep bringing to the table! I urge you to review the power you get behind MadWire.

PROS

Fully Systems, Analytics and Advertising Back End Integration, I see everything happening at every moment.

CONS

Nothing yet, for their new system is adding in the features I wanted which was Email Marketing on top of the CRM, but I love it.

Hannah

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2019

Great software - Totally aware of our marketing spend and emails campaigns

This software and company has been great to work with. Our marketing exec, representative has helped our business to grow and he's taught us a lot about marketing in the process. I appreciate a company and exec that takes time to make sure we know what is going on, what is working well, and areas that the company can improve on.

PROS

We utilize the email marketing software in a big way. We run automations for all of the products that we sell and the Marketing360 software allows easy tracking and great insight to reach our customers even better. I also like that I can see where every dollar is spent. I can see every ad, every keyword, every detail about our demographic that we're targeting... very helpful and transparent.

CONS

It can be a little glitchy... like the numbers are sometimes off or it will say that it is signing everyone up for every email list in the CRM portion but then automatically unsubscribes them. This hasn't affected anything negatively, but it is a little confusing sometimes.

Kayce

Verified reviewer

Apparel & Fashion, 1 employee

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2023

A Frustrating Journey with Marketing360: Promises Unfulfilled

I approached Marketing360 with high hopes and optimism, believing they would be the perfect solution to boost my business's online presence and increase customer engagement. Unfortunately, my experience with them has been nothing short of disappointing and frustrating. Four months into our partnership, I am left questioning the value of their services and the effectiveness of their promises.All I ever hear from Marketing360 is the same repetitive mantra: "Marketing takes time." They continuously try to reassure me that results will eventually come, but four months into our partnership - without ONE customer from their efforts, I can't help but feel like they aren't doing anything substantial to justify their claims. It's incredibly disheartening to invest my resources into a service that seems to offer no tangible progress or evidence of their efforts. Their excuses and empty promises of eventual success only serve to further erode my trust in their abilities. I expected a proactive and efficient team that would deliver on their commitments, not one that constantly makes me feel like I'm throwing my money into a void.

PROS

The website creation was a great start; however, I ended up doing most of the work with it once I figured out the program.

CONS

Everything other than the website development (the website shell - I did the rest), this has been a complete waste of money. So very disappointed.

Reason for choosing Marketing 360

I didn't know where to look, and Marketing 360 had a great, promising sales pitch.

Brian

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Awesome experience!!

We have been with 3 different SEO/Web Optimization companies in the past 4 years and I can tell you with absolute confidence that Madwire is the BEST out there. Our Account Rep, Julian, is outstanding and we literally feel like he is one of our employees (for a fraction of the cost of course, shhh!). These guys and ladies are the OPPOSITE of hands-off, and the communications I receive from their team are often and effective...almost daily. In fact, usually I am the one holding things up as they wait on deliverables from us. Julian and his team are constantly looking for ways to optimize our budget and drive more (and better) traffic to our website. Yes, we had to increase our initial budget with them by 4-5X within 6 months of signing a contract (as they helped us set a realistic budget to meet our overall revenue goals), but it's all for a good cause. After all, if as a business owner you are seeing an exponential ROI, you would be crazy not to increase your budget, right? Unless you don't want to grow your business. And again, I feel like every dollar we spend is being put to good use with Madwire. I can't say enough good things about them. Our future looks bright now that we finally found an online partner who actually cares about us as a customer and one who is partnering with us to grow our business indefinitely.

PROS

We have the best online support for a fraction of the cost of hiring someone ourselves.

CONS

It isn't free.

Jake

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Amazing Partner

Our overall experience with Marketing360 is that they are top tier. Our [SENSITIVE CONTENT]is such a great person to work with and has taken our website and social media to a whole new level. We wouldn't be at the level we are currently at without [SENSITIVE CONTENT] and Marketing360.

PROS

Marketing 360 and their team of associates go above and beyond with their software and customer service. Our [SENSITIVE CONTENT] keeps us on track and updated with the next step we need to take and using their software has made understanding everything in the marketing world so easy to understand.

CONS

I wish we would have found them earlier

Reasons for switching to Marketing 360

We are in the construction and inspection business and marketing and website design is no where in our books. The moment I spoke with the team at Marketing360 I knew this was the direction we needed to head and we haven't been disappointed yet.

JOE

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Right decision

Great experience so far

PROS

I can’t speak highly enough about the experience that I have had with Madwire. The constant support from them and there whole team has been outstanding. Madwire is constantly showing me that they are working for me, and that our money isn’t going to waste. They make sure that I know that I’m a priority, and has great support to our success. Thanks Madwire.

CONS

Expensive, you have to pay if you want to play. If you want great results.

Vendor Response

Thank you so much Joe! True to our goals we work hard for small businesses like yours. Providing you with at great value so you can turn around and reinvest in the company is the greatest measure of success. We are grateful you are on board and can't wait to see what the future holds. Thanks again Joe, we appreciate you!

Replied August 2019

Heather

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

FUNCTIONALITY

2

Reviewed May 2022

A lot of money for little results.

PROS

There is not much to what we used it for.

CONS

This company supposedly does SEO optimization and such and website design. They did make a decent video and information only website for us, but we were paying way too much a month for something we could have been doing ourselves with a little bit of research and a lot less money.

Vendor Response

Hi, Heather. It sounds like you aren't utilizing the software to its full potential. Definitely want to make sure you're getting as much value as possible! We're having a hard time finding your account based on the information provided, but please reach out to us directly so we can explore the possibility of our Onboarding team or Support team providing additional resources to ensure you are benefiting from all apps within the platform.

Replied May 2022

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