Squire

RATING:

4.5

(32)

About Squire

Squire is a cloud-based salon management solution for small barbershops and salons. Key features include online booking, payroll management, inventory management, loyalty programs, recurring appointments and point of sale (POS) capabilities. Squire enables service providers to schedule walk-ins and calls, embed booking widgets on their websites, manage multiple locations and control staff schedules. Users can also generate custom reports based on specific metrics that help them to spot trends and make related business decisions. Additionally, Squire helps salon owners send text reminders to clients, keep notes, view customer photos and search for clients by name, phone or service received. Its POS system checks out clients and accepts payments via Apple Pay an...

Squire Pricing

Pro: $100 / month Executive: $150 / month Titan: $250 / month No long-term commitments, no hidden fees, no setup fees.

Starting price: 

$100.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Schedules

Squire Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Squire

1 - 5 of 32 Reviews

User Profile

Tariq

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Atlanta Shop Owner/Celebrity Barber’s POV

In a time like this (Covid-19), having a management software that makes it easy to track business productivity is essential for finding funding. On a daily, it’s allowed me the luxury of focusing on marketing and developing my team as daily/weekly payroll operations are very simple.

PROS

It’s just easy to use as an individual or for an entire shop. Scheduling, payroll, marketing, mass communication with your clients, and so much more. It’s really a barbers dream operating system.

CONS

Initially (in 2017) there were a lot of features that were missing. That provided some challenges with client communication, but that has long been fixed. No real cons now.

Reasons for switching to Squire

I believed in the CEO and Presidents vision for the company. I knew they cared about the barbering industry from our first conversation.

Elliott

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2020

More than just a booking app.

Being able to collect and exam data is imperative to my small business. Squire allows my to see trends and act accordingly to maximize sales opportunities, not only in service categories but in retail also. I’m able to easily check and modify inventory, and make sure the products that are top sellers are ordered on time to avoid missing sales due to being out of stock. Squire has helped my business run more efficiently Which helps my business be more profitable.

PROS

Inventory control, reporting features, time clock, analytics, ease of appointment setting. POS system very easy to use and collects all imperative data of sales and customer history.

CONS

I wish the customer service was easier to reach via phone and were more accommodating to west coast business operations. However they respond pretty quickly through the online chat support.

Reason for choosing Squire

Was why I was looking for in regards to a system to manage my business, with adequate data collecting and reporting. Not just a system to book appointments online.

Reasons for switching to Squire

Mindbody was very clunky and not designed specifically for my industry. It felt like a very forced one size fits all software system.

Michael

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

Squire - beautiful but not there yet

PROS

Clean interface for client and admin/staff. Easy checkout with photos for products. great onboarding staffing setup. great sales team. great COVID19 policy. clean search based on BRANDS in products. allows booth rental barbers to collect their own earnings and CC fees.

CONS

Squire pre-authorizes the card on file 1 hour before service even though your cancellation policy is 24 hours before service, marketplace clients will book appointment with apple pay with gift cards that don't have funds and won't show up. Deletes "notes" when merging duplicates of clients. If you have self employed barbers, you have to ring up product and services separately. The checkout process on iPad is odd, as it forces you to have 4 options of TIPS suggestions. 3 is my prefer max. No hardware for barcode scanning as it takes a SKU/UPC. my staff rings up wrong items all the time. NO variants for products (sizes, color, etc.) the whole BOOKING FEE for clients that prepay is odd. I am still not sure if the fee covers the card fees I would pay or if Squire is double dipping. Wish there was an online store for curbside pickup (or shipping) for products. $250 fee for your personal app and not impressed. $150 for just a virtual waiting list. $100 just for the basic app.

Reason for choosing Squire

clean interface

Reasons for switching to Squire

Previous shop was using.

Samuel

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

I can’t survive without it...

Overall, I couldn’t be more satisfied... I have worked with several different scheduling platforms but SQUĪRE blows all of them out the water. It’s more than just a scheduling app, it’s complete management software. Fro POS to mass communication, from merchant transactions to customer care, from presentation to efficiency... SQUĪRE makes me look 20x better.

PROS

The user friendly easy to understand analytics. The software makes it easy for me to track my day to day operations as a whole but more importantly, from barber to barber. Also, at the week end, it allows me to see my earnings collectively on one screen to see what days were more productive than others.

CONS

I can’t honestly say there’s anything I don’t like about it but rather, there are some things I think should be added to the software.

Reasons for switching to Squire

The app was extremely limited plus it forces your clients to download their app which allows them to see everyone else in your area that you’re competing with.

Thomas

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Eye Opener

Being able to raise prices has been a huge help. Not only to my clients but as well as my employees by being able to track their progress.

PROS

Squire helped me realize how much money was coming in per chair and which employee had the most clients coming back. I never knew how important that information was until it was shown to me. Such an game changer for my business.

CONS

I’d love to have the option to collect the payment of an appointment the day they booked their appointment.

Reason for choosing Squire

Like I said prior, being able to speak to someone one on one and having an account manager. They even did an on-boarding process beforehand.

Reasons for switching to Squire

I like that I can speak to someone on Squire. Having an account manager help me with any needs/wants I might have.