Perch Security homepage
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About Perch Security
Perch Security is a threat detection and response management solution that allows organizations to design, deploy and manage custom cybersecurity programs. The platform includes a threat hunting functionality with drill-down capabilities, which assist administrators with evaluating threat alerts, logs and related information.
Perch Security allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the information in...
40 Reviews of Perch Security
Average User Ratings
Overall
4.65 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2021
Joe from integraone
Verified Reviewer
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Great product to help MSPs scale their security business
From the moment we have started working with Perch, they have been at the top of our list of vendors.
Pros
Ease of sales with account managers Ease of set up and configuration Continual development of API
Cons
No - nothing that can come to mind, they have been very easy to work with
Reasons for Choosing Perch Security
SOC
Reasons for Switching to Perch Security
Eventtracker's product support left a lot to be desired and working with Continuum's SOC was a disaster
January 2021
Karl from Snap Tech IT
Company Size: 11-50 employees
Industry: Computer & Network Security
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
A great product that has helped us immensly in providing cyberdefense to our customers
A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network.
Pros
The product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on.
Cons
When we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product.
Reasons for Choosing Perch Security
The product was more flexible, their integrations were better, and flexibility in making their tool customized to us was impressive. Also, Perch was lower cost then the others.
Reasons for Switching to Perch Security
Perch was more comprehensive, had better integrations with our other tools and was less expensive. Really its the best of both worlds. Its both better and less expensive. That is a rare thing.
January 2021
John from Kraft Kennedy
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Perch Review from Managed Service Provider
Support team is with us every step of the way. Very happy with the overall product and the value it delivers.
Pros
We like that we have the ability to view security events and escalation across all clients. The deployment is straight forward and this easily integrates with our existing tools.
Cons
New features are usually buggy. They get worked out over time. We are struggling with a version that will run in the Microsoft Cloud.
Reasons for Switching to Perch Security
Value and scalability.
January 2021
Chris from Solis Security
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Perch Security - SOC-backed Threat Hunting and SIEM that is not complicated
The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective.
Pros
The Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs.
Cons
This is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that.
Reasons for Choosing Perch Security
The Perch experience is second-to-none. You can tell they are passionate about their product and it is just not a re-packaging of existing open-source tools.
January 2021
Matt from Warren Averett
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2021
An enterprise vs MSP view.
I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain.
Pros
Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
Cons
Query of information via Perchbana needs to be segmented by client sites.
Reasons for Choosing Perch Security
Cost of the product was a major factor, but the implementation and maintenance of the product was also high on the list. Splunk on our list, but the cost to implement and maintain the solution was much greater.
