GymMaster
About GymMaster
Awards and Recognition
GymMaster Pricing
Pricing is based on number of current members (casual, concession and prospects do not count towards current membership) There are four levels of subscription package available: Studio - $69 USD/month - 150 members, automated check-in Standard - $99 USD/month - 400 members, single door access (24/7) Professional - $189 USD/month - 1300 members, multi-door access (24/7) Enterprise - Price on Application - Unlimited members, for multi-site & complex arrangements
Starting price:
$89.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for GymMaster
1 - 5 of 151 Reviews
Carley
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Review
Have helped reduce our admin hours
PROSCustomer support Dashboard Ease of use Reporting
CONSSeem to have regular faults and errors across all areas of the software
Reason for choosing GymMaster
We have been with Mindbody before and hated it, so tried GM because the customer service and support is a stand out by far
Reasons for switching to GymMaster
Desperate for a better option
Vendor Response
Thank you for taking the time to write this review Carley. Please let us know if you come across the faults or errors mentioned, our support team would like to investigate these. We appreciate your feedback.
Replied September 2019
Deep
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Gymmaster review
Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.
PROSIt's easy and simple to operate and navigate through the system. Keeps all data collection and helps track member activity. Shows business progress and what periods are peeking and not.
CONSThe door scanners tend to malfunction frequently in which we have to reset the door readers to get them back online.
Reason for choosing GymMaster
The platform seemed more up to date and the layout was much more appealing. The design of the program was more appealing and newer than the other product we looked at. We also were recommended by other owners of gyms that gymmaster is what they used and it provided a great service for them.
Vendor Response
Thanks for this review Deep, We appreciate your feedback. I have alerted our technical team to the issue you've raised, and have been assured they are investigating. We look forward to speaking with you again soon.
Replied September 2019
Reuben
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
GymMaster Review
overal good as system is well laid out and easy to learn
PROSEase of use and the quick to answer help line offered when unsure of anything
CONSsystem errors such as doors locking when not supposed to or changes made to the system that have effected members
Reason for choosing GymMaster
convenience and how the system was able to integrate over many systems on our premises
Vendor Response
Thank you so much for this review Reuben, We appreciate your feedback and will continue to work with you on concerns raised.
Replied September 2019
Jill
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Thank you from Prima
Thanks team for all your support and helping our family run studio grow xx
PROSThe staff were very helpful and understanding throughout. Value for money in comparison to other systems. Never had any issues with the hardware. Portal was extremely easy to navigate and use!
CONSI honestly had no problems over the last 3 year with the software.
Reason for choosing GymMaster
The customer service and approach to helping a new business get start up.
Vendor Response
Hi Jill. Thank you for the wonderful feedback. The team here are always happy to help our clients and it's great to know GymMaster has helped make managing your studio that bit easier. We look forward to working with you in the future.
Replied June 2019
Ricardo
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Highly recommend.
Have been 5years with the Team and have given amazing support since Day One.Thank you [SENSITIVE CONTENT].
PROSGym master has a very user friendly point of sale system.
CONSNothing at all.I have yet to still book for more training to bring me up to date.
Reasons for switching to GymMaster
Better starter package options for small Clubs.
Vendor Response
Ricardo, thanks for taking the time to leave us this review. Glad to have you with us and to hear that you're still happy with the switch to GymMaster 5 years on!
Replied October 2022
