I love being able to see the visual maps of where our customers are going, clicking, and spending time.

Great product but better for the price for a small-mid sized business.

Crazy Egg will also not give you answers, only information, so don't expect this to tell you what to change.

Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Overall I liked it, super simple to install and use.

Very pleased and satisfied with data that Crazy Egg provides to give us a better understanding about our audience.

We would even pay 10% more for monthly billing, vs annual pre-pay.

Also sometimes the data seemed to be bit confusing.

It's really easy to just use A/B testing for different website texts/article headlines. The offered 30 day trial period is sufficient enough to make a decision about continuing.

It was easy to get started, the integration wasn't too hard either. I like the design and functionality.

I love getting rid of the guesswork for our website. No opinions – straight data, awesome to investigate after the launch of a new product or website updates – awesome A/B testing.

The ability to see how your customers are viewing and maneuvering your website is a game changer.

Great product and customer support is fantastic.

Easy to integrate with WordPress themes. Heatmaps feature is the best in its class.

Great price plans covering all audiences (individuals to agencies).

Generally, I'm very happy with it and find that it works well given the price point.

The number of screen recordings is limited, and sometimes you get a 1-second video which is useless.

Highly recommend, you're probably looking at some other software and I've tried them. Talk to the team, get yourself a demo.

How cool is the heat mapping tool. This was easy to use and very insightful.

They do a good job of displaying the data captured as the heat map is running and making it easy to understand.

I was unable to create white label reports which is a shame.

It was easy to use to track scrolling, click rates, and recordings. It is much better than Lucky Orange, but I haven't tried any other competitors.

It is worth to use to increase the interest of the site and keep the user for longer.

I love the confetti view where I can see where my visitors are clicking and where I might be losing them. Their customer service is also top notch.

The software to use when searching UX Design problems.

Great tool to identify painpoints of the UX of a website.

If you are interested in the flow of users through your site, then the traffic analysis tools included in crazyegg are the most advanced and complex on the market.

The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.

Also,  all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

Easily worth the money to learn who is visiting and how customers perceive your website.

Very easy to use interface and even the funnel feature is very useful for e-commerce.

It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.

This caused some confusion, but nothing that would hinder the use of the tool.

Great product, awesome support, easy to setup/configure and helping on my ecomm stores already.

The recordings feature is great, but the quality of the live view of visitors on website is phenomenal.

I love the ability to connect our customers questions  with a visual off their experience shopping on our website.

Never had experience with an App like this before, amazing help understanding the customer user experience. Still leaning the App but it is well organized and easy to uunderstand.

Overall, I was pleased with what I got out of Lucky Orange, though there are better heatmapping tools out there.

We are considering how this can help us reach and connect with our visitors.

LuckyOrange allowed me to stop the guess work.

Very good, and their customer service is excellent.

Great website monitoring and UX analysis tool at a great price.

Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.

As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.

It can help you make better UX decisions on your website. The customer service is great.

I love the ease of use and overall accurate analytics.

The best part is the price. Lucky Orange is much more affordable than other heat mapping tools.

I've personally used this with ecommerce websites and now I'm back for more because of its ease of use and all the amazing features.

Thanks Lucky Orange to build good product like this, Thanks.

Compared to its competitors, this is such an easy to use tool that delivers great value for the price. Fast to deploy and really user friendly.

Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Lucky Orange is easy to use and easy to teach. It helps me to check the traffic and to understand the user's behavior.

The current system of the heatmap loading over the page can confused people.

One of my favorite things about Lucky Orange is the fact that early in the morning, I get a report on the number of visits my site had the day before.

Their customer service team is also incredibly responsive and helpful.

Lucky Orange provides the factual backing to make decisions about user experience, and to verify that positive change has resulted.

US Dollar

Crazy Egg is a user testing solution that helps businesses across education, eCommerce, retail and other industries conduct A/B tests and run marketing campaigns. The application enables marketing teams to analyze customers’ response to various elements of a website through heatmaps, scroll maps and visual reports.

Features of Crazy Egg include project management, marketing analytics, a centralized dashboard, website optimization, data import/export and more. It allows employees to monitor visitors’ behavior across email and advertisement campaigns, manage content as per audiences’ preference and generate custom reports. Additionally, it lets organizations record the entire user session of website search and analyze the buyer's journey.

Crazy Egg facilitates integration with several third-party platforms such as Shopify, Wix.com, AWeber, WordPress and more. Pricing is available on an annual subscription and support is extended via phone, email, documentation and other online measures.


LongDescription

Real Time Analytics

Engagement Tracking

Funnel Analysis

AB Testing

Website Analytics

Surveys & Feedback

Test Scheduling

Visual Editor

Customizable Reports

Activity Tracking

Templates

Real-Time Monitoring

Referral Tracking

Campaign Tracking

Video recording/Transcriptions

Usability Testing

Competitive Analysis

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Audience Targeting

Campaign Segmentation

Assessment Management

Heatmaps

Content Management

Problem Area Alerts

Conversion Rate Optimization

Statistical Analysis

Real Time Data

Pageview Tracking

Performance Metrics

Annotations

User Interaction Tracking

Web Traffic Reporting

Real-Time Notifications

Time on Site Tracking

Workflow Management

Dynamic Content

Visual Analytics

Activity Dashboard

Reporting & Statistics

Data Visualization

Visitor Tracking

Customizable Templates

Conversion Tracking

For Sales Teams/Organizations

Keyword Tracking

Dashboard

Real Time Reporting

Behavior Tracking

Radial Mapping

Goal Setting/Tracking

Reporting/Analytics

Split Testing

Campaign Analytics

Tagging

Third-Party Integrations

Element Analytics

Campaign Management

Multivariate Testing

Search/Filter

Quantitative Metrics

Crazy Egg offers a 30-day free trial for new users, after which the software is available across 5 pricing tiers, details of which are outlined below –
Basic – $24/month
Standard – $49/month
Plus – $99/month
Pro – $249/month
Enterprise – Please contact Crazy Egg for pricing details.

All plans are billed annually.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Crazy Egg

Live Online

Webinars

Documentation

Videos

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports.


Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.


Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.



Commenting/Notes

Real-Time Analytics

User Research Analysis

Lead Capture

Access Controls/Permissions

Transfers/Routing

Session Recording

Customer Segmentation

Territorial Mapping

Charting

Categorization/Grouping

Communication Management

Offline Form

Configurable Alerts

Customizable Fields

Collaboration Tools

ROI Tracking

User Journeys

Quantitative Analysis

Event Logs

Customer Activity Tracking

Self Service Data Preparation

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Transcripts/Chat History

Mobile Friendly Test

Click Tracking

Role-Based Permissions

Behavior Analytics

Real-Time Updates

Data Collection

Event Triggered Actions

Alerts/Notifications

Customizable Questions

Website Visitor Tracking

Chat/Messaging

Visualization

Multi-Channel Attribution

Real-time Consumer-facing Chat

Issue Tracking

Interaction Tracking

Multi-Language

Customer Journey Mapping

For Websites

Customizable Branding

Contact Database

Widgets

Customer Profiles

Monitoring

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Autoresponders

Customer History

Survey Builder

Crazy Egg vs Lucky Orange

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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