Serviceform
About Serviceform
Serviceform Pricing
Conversion suite: • Basic: $261/month • Pro: $521/month • Premium: Ask us Ourly Meeting Scheduler: • $15 / User / month (1 - 9 users) • $12 / User / month (10 - 49 users) • $9 / User / month (50+ users) Flex for CRM, Tasks, and Ticket Management: • $19 / User / month Cookie Controller: • $11 / month Social Inbox: • $19 / User / month
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Serviceform
1 - 5 of 30 Reviews
Sakun
Verified reviewer
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great tool: Makes almost everything easier and efficient with my job.
overall I'd recommend their service to anyone. Good product, Really Good customer Support from assigned account managers.
PROSOne of the key benefits of Serviceform is its user-friendly interface, allows users to easily create and customize chatbots and forms without needing any coding knowledge. The drag-and-drop functionality makes it simple. And Its versatility. Whether you're looking to capture leads, conduct surveys, or collect customer feedback, Serviceform provides a range of templates and customization options to suit your needs. You can also integrate your chatbot or form with a range of other tools.
CONSWhatsapp and telegram bot integration are not there yet, But I've heard it is on the way.
Vendor Response
Thank you so much for your positive feedback, Sakun! We're thrilled to hear that you had a great experience with us. Our goal is to make the tools as simple to use as possible while delivering the most results. We'd like to introduce our new WhatsApp bot that can assist you with answering any queries or concerns that your customers may have. It's a fast and convenient way to get in touch with your customers, and we're confident that it will enhance your experience with our service. Your designated Customer Success Manager will contact you soon to tell your more about the WhatsApp bot!
Replied March 2023
Matti
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Good service, helped raising conversion rates
I really like using Serviceform. We have been happy with the product.
PROSThe price and the quality are in a good a good balance. The customer service at Serviceform is extraordinarily good, and I get answers always really quickly.
CONSAlthough it is fairly easy to make changes to the bots, it still requires a lot of logic. And sometimes it means that if you do changes on your own, it may go wrong.
Reason for choosing Serviceform
Price compared to Leadoo is way cheaper and the analytics are better.
Vendor Response
Thank you so much for your review. We're currently improving our platform to make it even better and easier for you!
Replied March 2023
Rohan
Writing and Editing, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2024
Serviceform platform
Good application for business as it is easy to use and user friendly interface and booking and making appointments are easy.
CONSI didn't use it much so I don't have anything to dislike
Karim
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Chatbot
Lead generation via Chatbot is very successful and promising
CONSUnfortunately, there are quite a few leads who may put in wrong email addresses or phone numbers, which is time lost for the agents during qualification.
Vendor Response
Hi Karim, thank you so much for leaving a review! We add a "validate" option to every question to qualify the leads better and to not receive incomplete details. We can validate email addresses and mobile numbers but unfortunately, we're unable to check if the email addresses and mobile numbers are authentic. We're grateful for your feedback and currently making improvements to our platform to bring you an even better experience. If you need help, don't hesitate to reach out to your Customer Success Manager!
Replied March 2023
Satheeshwaran
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Revolutionizing Customer Service
Serviceform is a powerful and user-friendly chatbot platform that provides valuable features, including customizable branding, automated responses, and live chat options. While there have been some reported issues with integrating third-party tools and occasional glitches, overall, Serviceform appears to be a reliable and effective solution for businesses looking to improve their customer service processes.
PROSServiceform has several advantages that users appreciate, including its user-friendly interface, customizable branding, and automated responses.
CONSi don't have anything to say about it, i find everything perfect
Vendor Response
Thank you so much for your review, Satheeshwaran!
Replied March 2023
