# Userlytics Software Reviews, Demo & Pricing - 2026 > Review of Userlytics Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ab-testing/userlytics-profile --- [Home](https://www.softwareadvice.com/) / [User Experience (UX) Software](https://www.softwareadvice.com/ux/) / Userlytics Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ab-testing/userlytics-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ab-testing/userlytics-profile/alternatives/) # Userlytics 2026: Benefits, Features & Pricing Wondering if Userlytics is right for your organization? Our User Experience (UX) Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Userlytics 4.7 [(55)](https://www.softwareadvice.com/ab-testing/userlytics-profile/reviews/) Pricing Starting at $69.00 per year ### About Userlytics Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user's journey by recording screen of test participants as they interact with websites, web or mobile applications, prototypes, or competitor's site. Features include picture-in-picture recording, hyperlinked annotations, device targeting, card sorting, tree testing and automated transcriptions. Administrators can define test goals and demographic filters such as country, gender, age, or technology profile or add custom screener questions and qualify target users based on answers. Supervisors can create different tasks for participants and their performance through time on task, success/failure questions, SUS, NPS and more. Userlytics includes a live conversation feature, which lets hosts conduct test sessions, schedule call with participants and invite multiple viewers to the test. Userlytics comes with mobile applications for Android and iOS. It is available on monthly subscriptions and support is extended via documentation, email and phone. Wondering if Userlytics is right for your organization? Our User Experience (UX) Software selection experts can help you in 15 minutes or less. ## Userlytics User Interface ## Popular Userlytics Alternatives Main Product Userlytics 4.7 [(55)](https://www.softwareadvice.com/ab-testing/userlytics-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.68Value for money - 4.91Customer support - 4.51Functionality Pricing Starting at $69.00 per year Get Price Alternative Product [Adobe XD](https://www.softwareadvice.com/app-design/adobe-xd-profile/) 4.5 [(1087)](https://www.softwareadvice.com/app-design/adobe-xd-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 4.21Customer support - 4.34Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [Lyssna](https://www.softwareadvice.com/ux/usabilityhub-profile/) 4.6 [(87)](https://www.softwareadvice.com/ux/usabilityhub-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.27Value for money - 4.38Customer support - 4.29Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Dovetail](https://www.softwareadvice.com/product/345899-Dovetail/) 4.6 [(97)](https://www.softwareadvice.com/product/345899-Dovetail/reviews/) Ratings Breakdown - 4.64Ease of use - 4.45Value for money - 4.70Customer support - 4.30Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [UserWay Accessibility Widget](https://www.softwareadvice.com/ux/userway-profile/) 4.9 [(330)](https://www.softwareadvice.com/ux/userway-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.86Customer support - 4.78Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price ## Userlytics Pricing and Plans Starting price: $69.00 per year Free Trial Free Version Enterprise $69.00 per user, per year Plan includes: - Unlimited Admin & User Accounts & Seats - QA Review of Panel Results - Picture-in-Picture Recording - Moderated Testing - Tree Testing - Advanced Demographics - Advanced Metrics - Sentiment Analysis - Quantitative Testing - AI UX Analysis Read More Custom (Pay-as-you-go) Pricing available upon request Plan includes: - QA Review of Panel Results - Picture-in-Picture Recording - Moderated Testing - Tree Testing - Advanced Demographics - Advanced Metrics - Sentiment Analysis - Quantitative Testing - AI UX Analysis - Website, App, & Prototype Testing Read More SaaS Premium $499.00 flat rate, per month Plan includes: - 20 AI Transcriptions Per Month - 2 Seats or Accounts - 60 Minutes Maximum Session Duration - Advanced Metrics - All Digital Assets - Branching Logic - Card Sorting - Highlight Reels - ISO 27001 Certification. - Picture-in-Picture Recording Read More Advanced $999.00 flat rate, per month Plan includes: - 100 AI Transcriptions Per Month - 5 Seats or Accounts - 60 Minutes Maximum Session Duration - All Digital Assets - Branching - Personal Userlytics Account Manager - Unlimited Concurrent Testing - Unlimited Unmoderated Participants Provided by You or a 3rd Party - AI UX Analysis - Sentiment Analysis Read More Limitless $69,000.00 flat rate, per year Plan includes: - Unlimited Admin & User Accounts & Seats - QA Review of Panel Results - Picture-in-Picture Recording - Moderated Testing - Tree Testing - Advanced Demographics - Advanced Metrics - Sentiment Analysis - Quantitative Testing - AI UX Analysis Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Userlytics Features - Popular features found in User Experience (UX) For Websites Prototype Creation Reporting/Analytics Usability Testing - More features of Userlytics A/B Testing Activity Dashboard Annotations Assessment Management Audience Targeting Benchmarking Collaboration Tools Commenting/Notes Conversion Rate Optimization Customer Experience Management Customizable Branding Customizable Categories Customizable Fields Customizable Forms Customizable Questions Dashboard Data Visualization Demographic Data Design Management Drag & Drop Engagement Tracking For Mobile Geotargeting Heatmaps Moderated Usability Testing Multi-Channel Data Collection Multi-Language Negative Feedback Management NPS Survey Structure Performance Metrics Predictive Analytics Projections Quantitative Metrics Question Library Real-Time Analytics Real-Time Data Reporting & Statistics Screen Activity Recording Search/Filter Sentiment Analysis Single Sign On Software Testing Management Survey/Poll Management Surveys & Feedback Tagging Text Analysis Third-Party Integrations Unmoderated Testing User Journeys User Management User Research Analysis Video recording/Transcriptions Video Support Visual Analytics Widgets ## Userlytics User Reviews Overall Rating 4.7 Ratings Breakdown 5 69% 4 31% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.9 Functionality 4.5 Maksym B. Verified reviewer Information Services 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2024 10 Out of 10, absolutely love it 5 Userlytics has been a true game-changer for our testing initiatives. With exceptional customer support, a comprehensive feature set, and top-notch participant quality, they have earned our highest recommendation. We give them a perfect 10 out of 10 and urge anyone in need of a testing platform to give them a try. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We transformed our approach in testing. They providing outstanding customer support, their team is always ready to assist with a level of professionalism and efficiency that is second to none. We used usability testing, prototype evaluation. Platform is incredibly user-friendly, making it easy for even novices to navigate and utilize effectively. One of the most impressive aspects of Userlytics is extensive pool of participants ensures that we receive diverse and insightful feedback, enabling us to make informed decisions. Cons: We absolutely love it. For our company no cons. Read More VR Verified Reviewer E-Learning 2-10 employees Used monthly for less than 12 months Review source Reviewed July 2024 Easy to use, perfect 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I absolutely love using Userlytics because it's so easy to use and I can gather really valuable feedback from real users in no time. The platform has all the tools I need for remote usability tests, like video recordings, screen captures, and detailed user interactions. This means I can dive deep into analyzing user behavior and spotting any usability issues. Cons: The platform offers a wide range of tools but the large amount of data gathered can be quite daunting, leading users to spend a significant amount of time analyzing and interpreting the results. Read More RH Rebecca H. Verified reviewer Marketing and Advertising 201-500 employees Used monthly for more than 2 years Review source Reviewed November 2022 Easy to use tool but needs some refining 4 Ratings Breakdown 3 Ease of use 3 Functionality Pros: The design setting up the test is really easy to use and it breaks it up in stages well.My Account Manager is great and comes back to me quickly if I have queries. Cons: \- It can take a bit of time for the videos to come back and I have often had to nudge my Account Manager to boost the test and get the results back quicker.- Sometimes I'll require 10 testers to do the same test but I might need 5 to be on desktop and 5 on mobile. I can't split this within the same test and I need to duplicate the test and set up another test. This makes it quite long winded, it would be better if I could set these requirements within the same test set up. Read More Tanya W. Verified reviewer Research Self-Employed Used monthly for more than 2 years Review source Reviewed September 2021 Great International Usability Testing Tool 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been doing online user testing for over eight years and have used many different UX tools in that time. Userlytics has been my user testing tool of choice for several years now. Their site is easy to use and inexpensive compared to other similar caliber user testing tools. It is effortless to set up a test, and they are very responsive to any requests or questions I have as I create my tests. It's also nice they have a card sort feature now. Few tools provide that. Userlytics has been able to help me test and find native speakers who also speak English in every country I have needed including South Africa, Japan, China, and Korea. They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat. Cons: Initially, I didn't like the pink and blue color scheme they used, but it has been updated. I wish there was an autosave on annotations/video clips. Sometimes I forget to click save. Reasons for choosing Userlytics features and price Reasons for switching to Userlytics Price Read More Rabindranath Robby S. Verified reviewer Information Services Self-Employed Used weekly for free trial Review source Reviewed March 2020 Userlytics Review 4 The business works well once you are able to do a test, you do get paid, but the app itself is not that great when it comes to the full functions. Some of the functions that are important works well, but the other functions on the app I wish were fixed that I mentioned. Ratings Breakdown 4 Ease of use 4 Functionality Pros: I used the app on the Iphone 8 plus, and also I like that there is even an app available on the phone. The app icon looks professional and the beginning login layout looks good. The functionality of the app works well on most parts. Cons: When I attempt to login the app on my phone, it does not allow it to remember my username and password and then it will not login automatically. I have to re-enter it, but am able to get into the app afterwards. When I check the test invitations, completed tests, and missed invites, it does not appear, though I have done plenty of them in the past. The payment screen does work, but the contact screen does not show up when you click on it from the menu options. Reasons for switching to Userlytics The app works better than Userlytics, and it's functionality works better. I receive more tests from their websites and apps. Read More kaushal b. Verified reviewer Mechanical or Industrial Engineering Self-Employed Used weekly for less than 12 months Review source Reviewed January 2023 User research? this is your platform!! 4 Ratings Breakdown 4 Ease of use 5 Functionality Pros: \- they are constantly improving there product to meet customer and tester needs- It is a legit platform- they alert testers by email and messages when new tests are available Cons: \- testers are selected on first come first serve basis- this can cause the testers to loose then opportunity - Rest all is ok Read More MP Mariné P. Verified reviewer Financial Services 10000+ employees Used monthly for less than 6 months Review source Reviewed August 2020 Great tool and great people! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Simple and user friendly platform. Learning curve is not steep and \[SENSITIVE CONTENT HIDDEN\] and team are always accessible and ready to help! Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform. Biggest differentiator is the level of support from \[SENSITIVE CONTENT HIDDEN\] and team. They're super knowledgeable, kind, patient, and always willing to help! They are true partners and go above and beyond to ensure your study is successful. Cons: There are some limitations, but most are on their roadmap to be added or \[SENSITIVE CONTENT HIDDEN\] is able to get it programmed in the backend. 1. For screener portion of the survey, unable to add open response questions. But \[SENSITIVE CONTENT HIDDEN\]was able to get this programmed in the backend. 2. For screener portion of the survey, unable create multi-select question. But \[SENSITIVE CONTENT HIDDEN\] was able to get this programmed in the backend. 2. Unable to break participants into different age groups in one study. So I had to create 3 different surveys to be able to specify how many participants I want from each age group. However, \[SENSITIVE CONTENT HIDDEN\] was able to merge all 3 surveys into one when they were complete. 3. No word cloud or aggregate word usage system from transcript 4. No option to create a metric questionnaire Read More Gbenga S. Verified reviewer Civil Engineering 2-10 employees Used monthly for less than 12 months Review source Reviewed February 2023 Unleashing the Power of Userlytics 4 Overall, I am highly satisfied with the value that Userlytics brings Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: The most impactful feature for me has been the ability to conduct remote usability tests, which has allowed me to gather data from a larger and more diverse user base. The platform is incredibly easy to use, even for someone like me who is not technically savvy. The intuitive interface and step-by-step instructions make it a breeze to set up and run tests. Cons: I feel that the platform could benefit from additional customization options to make the data analysis process more streamlined. Read More Courtney T. Verified reviewer Non-Profit Organization Management 2-10 employees Used other for less than 6 months Review source Reviewed May 2021 Helpful for attaining a broad audience quickly 5 I would highly recommend. Their customer service is highly attentive and make sure to help out with problems. It offers a lot on their website! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Userlytics offers a diverse and broad panel to a wide audience, from all around the world. This was incredibly valuable for our project, and I could not find in other competitors. I also appreciate that they offer a wide variety of test types. Putting together a test on this site is quite easy, and I love their preview function! Cons: A little bit tough to edit. Overall great though, better than some of the competitors out there when it comes to this! Reasons for switching to Userlytics More diverse panel. Read More Emilie G. Verified reviewer Design 2-10 employees Used weekly for less than 6 months Review source Reviewed September 2020 Good product 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The best thing about userlytics is how it allows you to quickly get qualitative feedback on a prototype. Quick to setup and the results arrive fast. Cons: There are a lot of features and many are not obvious. Reasons for choosing Userlytics Userlytics gives qualitative information which other products might not give. Read More Showing 1 - 10 of 55 Reviews [See All Reviews](https://www.softwareadvice.com/ab-testing/userlytics-profile/reviews/) ## Userlytics Popular Comparisons [Adobe XD vs Userlytics](https://www.softwareadvice.com/app-design/adobe-xd-profile/vs/userlytics/)[Lyssna vs Userlytics](https://www.softwareadvice.com/ux/usabilityhub-profile/vs/userlytics/)[Dovetail vs Userlytics](https://www.softwareadvice.com/compare/88642-userlytics/vs/345899-Dovetail/)[UserTesting vs Userlytics](https://www.softwareadvice.com/ab-testing/userlytics-profile/vs/usertesting/)[Userbrain vs Userlytics](https://www.softwareadvice.com/customer-experience/userbrain-profile/vs/userlytics/) [Compare All Alternatives](https://www.softwareadvice.com/ab-testing/userlytics-profile/alternatives/) ## Other Top Recommended User Experience (UX) Software [Miro](https://www.softwareadvice.com/project-management/miro-profile/) **4.7** (1688) Recently recommended **0** times [Adobe XD](https://www.softwareadvice.com/app-design/adobe-xd-profile/) **4.5** (1087) Recently recommended **0** times [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) **4.6** (542) Recently recommended **0** times [XM for Strategy & Research](https://www.softwareadvice.com/survey/strategy-and-research-profile/) **4.7** (426) Recently recommended **0** times Stuck Between Options? 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