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Auth0 vs Azure Active Directory

Auth0 vs Azure Active Directory

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Overall Rating
4.6 (71)
4.8 (40)
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.2 / 5
4.1 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
September 19, 2024
April 27, 2024
Pros/Cons
  • Pros

  • It has been a positive experience. It performs very well, is flexible and has proven to be a good solution for our products.
  • The active developer community is helpful to resolve issues, and if we can't find an issue there, the Support staff are very responsive.
  • Absolutely love how easy it is to take care of all things identity. It's a real shortcut: they take care of managing users, security, accounts, and more.
  • Cons

  • The worst part of this software, unfortunately, is there customer service. I have had a few bad experiences where I was waiting days to receive a response on simple questions.
  • They forced my to pay them money to get my data back faster, but still even after paying them - no one answer my calls or email.
  • I think one features missing to able customize login page per client as much as possible.
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  • Pros

  • Azure is a very good cloud platform, their UI is really amazing and they have great customer support, always on hand to provide support.
  • Ease of deployment and support from Microsoft is key to a successful deployment in AAD.
  • The tooling and functionality is amazing; so much potential and possibilities, AAD is a must-use for any Microsoft administrator.
  • Cons

  • If you are using hybrid mode it can be a bit of a pain to set two way communication between Azure back to On-premise.
  • With the dizzying array of permissions available, it might be difficult to determine which one(s) to apply for a specific use case.
  • Forget passwordOccasional outages of service worldwide.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos