About Sendoso

Sendoso is a direct mail automation solution that helps businesses engage with customers by sending personalized gifts, promotional products and handwritten notes. It enables employees to track and manage product sourcing and shipping processes and run marketing campaigns via a unified platform.

Features of Sendoso include account-based marketing, customer management, sales tracking, demand generation, reporting, single sign-on (SSO) and more. The application allows managers to generate leads, streamline customer engagement operations and track employees’ activities. Additionally, it lets administrators track customers’ contact details, configure workflows and enhance customer retention.

Sendoso comes with an application programming interface (API), which...


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20 Reviews of Sendoso

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

April 2019

User Profile Picture

Caleb from Adobe

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2019

Sendoso

Pros

It’s great if you can use Outreach along with it makes it much easier to use

Cons

Plugging in the same addresses over and over can get tedious at times

July 2019

Eric from Talkdesk

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

A way to stand out

Pros

What I like most about Sendoso is the ability to personalize messages for prospecting. When someone mentions they are having a bad day sending a quick 10 dollars for a coffee gift card is a nice touch to outbound prospecting. The ease of use and tracking success in Salesforce is great. The integration is on point. Using Sendoso for a meeting reminder is a huge part of a successful number of the scheduled meetings to completion rate. Using Sendoso for the ability to nurture a long term potential prospect is very successful and different from your typical email drip. It is a great way to stand out in the crowd of tech sales.

Cons

A huge con for me is the number of words that you can type into the personalized message. It sometimes is hard to get your message across with a limited number of words able to be used.

July 2021

Deanna from Gong.io

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Sendoso review

great

Pros

love how i can engage with prospects in a different way

Cons

there isnt anything i dont like about the software

April 2020

User Profile Picture

Jason Taylor from CBT Nuggets

Verified Reviewer

Company Size: 51-200 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Functionality

2.0

April 2020

Paying Money to Pay More Money?

The goal was to simplify swag and easily send different marketing items to compliment our initiatives. But frankly this is like hiring a bad butler. After you fumble through the deficiencies you sit back and realize what's going on- you jut paid a bunch of money (for Sendoso) so you could pay more money (the actual gifts). The only value is a "slick" delivery email, which we could have templated ourselves if we knew we were already going to have to do all the tracking, correcting, verifying, accounting, etc.

Pros

It lets us send "coffee" (gift cards) via a pleasant, attractive platform with some rudimentary tracking and analytics. There are Salesforce integrations so that is nice.

Cons

The cost is outrageous for the very low utility of the product. The setup is cumbersome. The back end accounting is sloppy. And the program itself is just raw- has glitches, mistakes, typos, limited user features, etc.

June 2021

Michael from Gong

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great for connecting with prospects in a unique way

Pros

I love how easy it is to send out gifts to prospects

Cons

Nothing comes to mind, it's a great platform