Sendoso
About Sendoso
Most Helpful Reviews for Sendoso
1 - 5 of 31 Reviews
Almir
Verified reviewer
Computer Software, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Effortless and Effective
In today's fiercely competitive marketing and sales landscape, making a lasting impression can be a daunting task. However, Sendoso has made the process effortless by empowering us to send personalized gifts that deeply resonate with our prospects. This ability to create meaningful connections through personalized gifting has proven to be instrumental in driving our pipeline and establishing strong relationships with potential customers. With Sendoso, we have gained a distinct advantage in capturing attention and leaving a lasting impact in the minds of our prospects.
PROSSince transitioning to Sendoso from another sending platform, we have unlocked the essential capability of warehousing and sending swag on a global scale. With Sendoso's strategically located warehouses in the UK, EU, Australia, and the USA, we have witnessed a notable decrease in our shipping expenses. Additionally, the convenience of their egift sending feature has streamlined the distribution of internal and external spiffs and incentives across our entire company. This transition to Sendoso has not only broadened our international reach but also simplified our processes, resulting in enhanced overall efficiency for our organization.
CONSI have encountered no drawbacks or shortcomings with Sendoso whatsoever. This platform functions flawlessly, featuring a user-friendly interface that precisely caters to all my requirements. It simplifies the process of sending e-gifts on a large scale, enabling seamless execution. Sendoso has surpassed my expectations by delivering a streamlined experience that effortlessly facilitates the sending of e-gifts.
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Perfect gifting platform
Two years ago, I was introduced to Sendoso as a platform for sending gifts, and I have thoroughly enjoyed my time using it.The platform constantly evolves by introducing new features and updates, demonstrating the company's commitment to growth alongside its customers. I particularly appreciate how they value customer feedback and incorporate it into their improvements.The range of gift sending options, including both physical and e-gifts, brings us immense satisfaction.Lastly, the support team is exceptional, always ready to provide assistance and swiftly resolve any issues that arise.
CONSSo far, the experience with Sendoso has been outstanding. The team is highly responsive and proactive, while the platform continuously undergoes improvements. The software is user-friendly and straightforward to navigate.
Jason Taylor
Verified reviewer
E-Learning, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed April 2020
Paying Money to Pay More Money?
The goal was to simplify swag and easily send different marketing items to compliment our initiatives. But frankly this is like hiring a bad butler. After you fumble through the deficiencies you sit back and realize what's going on- you jut paid a bunch of money (for Sendoso) so you could pay more money (the actual gifts). The only value is a "slick" delivery email, which we could have templated ourselves if we knew we were already going to have to do all the tracking, correcting, verifying, accounting, etc.
PROSIt lets us send "coffee" (gift cards) via a pleasant, attractive platform with some rudimentary tracking and analytics. There are Salesforce integrations so that is nice.
CONSThe cost is outrageous for the very low utility of the product. The setup is cumbersome. The back end accounting is sloppy. And the program itself is just raw- has glitches, mistakes, typos, limited user features, etc.
Waleed
Construction, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
A Simple Way to Send Customers a Gift
I'm using Sendoso to honor our customers with personalized gifts. This platform allows us to deliver a remarkable experience to our customer that go above and beyond for us. Sendoso helps me to personalize my work and much of what I do is over the phone.
PROSSendoso is a really great tool, as it has the ability to keep in touch with clients and promote the company's activities in innovative ways. A welcome addition to all customers, Sendoso takes care of everything for the gifted customer, all you need is to import lists that include names and email addresses. Demand generation teams are empowered to think strategically and creatively about how to deliver value to consumers and potential customers using Sendoso. I love how customer gifts are sent quickly and easily with the help of Sendoso, and I also love how it integrates with Amazon, so that gift purchases are completed and dispatched quickly.
CONSCertain aspects of the platform require additional investigation, and we've had clients refuse to receive Sendoso's address confirmation emails or click the link to add their address out of concern for its security.
Yara
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
We can stand out with our advertising campaigns
Sendoso enables us to own our own gift shop, which makes us unique in our advertising campaigns, so that we can design marketing and advertising campaigns to benefit us directly and without the intervention of intermediary companies.
PROSSendoso enables us to coordinate and manage everything related to sending gifts to customers, as it provides us with a variety of gifts that we can design in a way that suits us, and it also coordinates the process of delivering them to customers according to their ability. It is easy with the user interface, and importing and coordinating lists of targeted customers in the campaign in addition to their addresses is very easy and does not take time. I also find it easy to allocate gifts to customers according to their classifications. The status reports and feedback are very useful and enable us to see which gifts and cards have already been delivered and all the other details related to them.
CONSI hope to include more catalogs, to increase our distinctive options, and to be able to create quality gifts that help us stand out in our campaigns.