All Envoice Reviews
1-25 of 26 Reviews
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Andrus
Verified reviewer
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Excellent tool
Envoice is overall excellent. I really like this product. I will recommend this product to my friends. It is simple and easy to use.
PROSThe AI behind Envoice is smart and adaptive. The OCR identifies more data than other similar providers. For accounting firms, the features provide great value. It does not just push the data to your accounting system, but will also categorise most of the items automatically.
CONSWe did not found some settings initially, but with the help of customer service it was solved instantly
Reason for choosing Envoice
It had a better API, more customizations, and was cheaper.
Vendor Response
Thank you for the feedback. We do our best to provide excellent customer service. If you have any trouble using Envoice then we have a support centre (https://support.envoice.eu/) where you can find answers to the most common questions. For further help you are always welcome to contact customer support via in-app chat.
Replied January 2022
Madis
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Must have solution for efficient bookkeeping!
We immediately implemented the Envoice software when opening the hotel. As we have streamlined work force, then this solution was the best possible, to have a efficient workflow. This frees up time for accounting, which can be directed to better areas.
PROSWe could use it from day one with minimum effort on setup. Whole workflow has been thought through and we can say with confidence that this solution has helped us not only to be more efficient but also actual savings on payroll. As a hotel, we are very heavy on invoices and approving them by different departments then today we cannot see our work happening without Envoice.
CONSWe could see perhaps that next step would be the approval process through the app.
Vendor Response
Thank you for such positive feedback. We'll take notice of the app comment.
Replied March 2022
Kairi
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed February 2022
Envoice app and expense management - please develop it foward.
So-so.
PROSDigitalization is relatively accurate and reliable.
CONSEnvoice app - expense management is very hard both ways, in-app or on the web.
Reason for choosing Envoice
I wanted to give an opportunity to a newcomer.
Vendor Response
Thank you for your honest feedback. We are constantly updating our service to improve the user experience.
Replied March 2022
Valeria
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Review about Envoice
Use Envoice as an archive for sales and purchase invoices , instead of Google Drive. Possibility to download in Envoice checks and bills via phone.
PROS1. Integration with accounting software. 2. Ease of use, both on the computer and through the phone. 3. All necessary reports and functions. 4. Assign workflow
CONSAt the moment, the program is completely satisfied. There were no difficulties in the work. Envoice is intuitive program.
Reason for choosing Envoice
Because the Envoice has all the necessary functions, reports, unlike other similar programs. It is also possible to integrate with Dynamics 365 Business Central.
Vendor Response
Thank you for your feedback, glad you are satisfied with our app.
Replied February 2022
Martin
Verified reviewer
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Envoice has reduced our workload and errors drastically
This software has been relatively easy for our team to use in the field to record expenses. The ability to snap a picture of receipts and auto-recognize the vendor, amount and tax is perfect.
PROSFunctionality for the cost. It does everything we need and keeps us within budget. It was intuitive enough that I was able to get it up and running without a lot of extra training. I read a couple of articles and called customer service once.
CONSNeeded some slight adjustments to workflows, but the Envoice team solved it quickly.
Reason for choosing Envoice
All in one packaging
Vendor Response
Thank you! We appreciate your feedback.
Replied January 2022
Kairi
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Unthinkable to run your accountancy practice without it.
My organization have been using Envoice for several years. Their subscription rates are very competitive - less than most, and every bit as good as the best.
PROSI just couldn't think of running our accounting practice without it. I can serve a lot more customers and only half the work! I love it and our customers like it.
CONSA bit confusing getting the app set up, but they have a good support team to talk you through it step by step and the support is free.
Vendor Response
Thank you! We appreciate your feedback and don't hesitate to contact our support team if you need any help.
Replied February 2022
Marko
Furniture, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
I like envoice
I send reciepts and invoices to Envoice, Control if they are connected to right projects. I also make and send Invoices to our clients
PROSEnvoice gives good overview with minimal work and You can review history easely
CONSIntegration could always be better. At the moment in our company the payments are made with different program, so I can not see what Invoices are payd. More Information features is also always better
Vendor Response
Thank you for your feedback, we take note of your comments.
Replied March 2022
Eva
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
OVerall happy
Overall I'm happy with experience.
PROSthe ease of use. Explaining how to use the program to clients has been easy even the
CONSSwitching between invoices. Creating sale invoices is complicated for clients, maybe two views for creating them.
Reason for choosing Envoice
Usages comfort is the best in Envoice and the view of invoices is clear.
Vendor Response
Thank you for the feedback. We are working on improving the sales invoice feature to make it more user friendly. Stay tuned :)
Replied March 2022
Anne
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Kuressaare review
Companies can send invoices directly to Envoice. Accountants post and send to the confirmation circle. No need to print and sign on paper.
PROSI like it because this software is straightforward and easy to use. Easily and quickly transfer information to your accounting software.
CONSUnfortunately, I can't point out anything unpleasant about this program. Simple, compact.
Sander
Recreational Facilities and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Feedback
Easy to use and basic functionality easy to setup approval circle
CONSNone actually. Maybe some parts/info could be easier to setup.
Vendor Response
Thank you for your feedback. If you have any trouble with setup, please check our support centre (https://support.envoice.eu/) or contact customer service directly.
Replied February 2022
Ave
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Tiny review
Overall experience is good.
PROSEasy to learn and understand how this software works. It is in our local language. Is possible to use different currencies. And most I like it because it helped get rid of paper documents.
CONSProblems with credit invoices. When making a payment file, the program does not deduct credit notes from the amount to be paid. When the payment file is validated, the program will forward the credit notes to the archive list as unpaid invoices.
Vendor Response
Thank you for your feedback. We are constantly working to improve our service.
Replied March 2022
Estra
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Estra Pleiats review
Easy to use. Cost statements and mission reports in the system.
CONSSomedays to slow (internet is fine) Many colleagues has same problem. Somedays system dosent open (once in month)
Vendor Response
Thank you for your feedback! We are happy to hear that you find Envoice is easy to use. We will look into website crashes and why it may be slow.
Replied March 2022
Kairo
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
About Envoice
Saves a lot of time. Also gives a secure feeling because all data is saved.
PROSI like that you can see the e-mail text in bills information. The program overall is pretty easy to use.
CONSActually can't think of anything. I am really enjoying using the program.
Vendor Response
Thank you for the positive feedback.
Replied March 2022
Varje
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Varjes review
Quite OK. Sometimes wastes too much of my time, because it is so slow, when i´m doing my searches.
PROSCan ask questions. I can have quite many institutions on one account.
CONSQuite slow. Lets to send envoice to approval when some divisions are not filled.
Elo
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Envoice is a very simple and logical system.
overall very easy to use.
PROSsimple customer friendly with a peaceful design :)
CONSinvoice lines cannot be deleted at once.
Vendor Response
Thanks for the feedback. Regarding deleting invoice lines, please contact our customer support and we'll guide you through it.
Replied February 2022
Helen
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Positive user experience
Saves a lot of time valuable working time
PROSI like the fact that one does not have to enter invoices manually anymore
CONSClients cannot upload multiple invoices
Reason for choosing Envoice
Previous positive user experience
Vendor Response
Thanks for your feedback and actually, there is an option to upload multiple invoices at once. Please check this article: https://support.envoice.eu/hc/en-us/articles/360016416894-How-can-I-upload-invoices-from-my-computer. Or contact our customer support.
Replied February 2022
Hergo
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Review
Happy with it.
PROSEasy to use. Quite simple. But nothing is missing.
CONSTakes a lot of time to upload documents.
Vendor Response
Thank you for your feedback. We are working on improving the document upload time.
Replied December 2022
Birgit
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
I highly recommend Envoice!
Super
PROSHow easy it is to use, how efficiently it proceeds everything and how accurate it is.
CONSI guess the option to process the invoice manually, in case I am in hurry.
Vendor Response
Thanks Birgit for your review! We're thrilled you love using Envoice. Your feedback means a lot to us!
Replied October 2023
Tiina
Supermarkets, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
well
we archive documents
PROSeasy to use, law price , multiple users, available everywhere
CONSI don´t now, all is ok, we do not take full advantage of the program
Vendor Response
Thank you for your feedback. We recommend looking into all Envoice features to fully automate your bookkeeping. Feel free to contact our customer support for advice.
Replied March 2022
Taavi
Plastics, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Easy to use!
Very easy to use and all things are easily accessible and all things will be found quickly.
CONSthe website crashes sometime but this is so rare
Vendor Response
Thank you for your positive feedback and we are happy to hear that you found everything easy. We will look into website crashes and try to improve the experience.
Replied February 2022
Helen
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Envoice review
Very easy to use, makes invoice bookings much easier
CONSIBAN number could be selected according to client's bank
Darja
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Envoice review
easy to use, user-friendly interface, easy to set up
CONSexpense reports part can be improved, currently is a bit confusing
Vendor Response
Glad you are happy with our app. We are constantly improving it, but if you need any help with the expense report, please contact our customer service who can assist you.
Replied February 2022
Aleksandr
Accounting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
My review
It covers 70% of my needs. acceptable prices
CONSYou have to make too many clicks to accept an invoices. no counting of articles. can't upload sales invoices. you can only upload 10 invoices at a time. It is not possible to make permanent tax rules for accepting invoices so that they are imported automatically.
Vendor Response
Thank you for your feedback. We are constantly improving our service based on customer feedback.
Replied March 2022
Ann
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Very easy to use.
Fast and easy digitization of invoices.
PROSEasy handling of invoices. Fast digitization of invoices. It's easy to create expense reports.
CONSSorting invoices by importance. Delete invoice lines one by one.
Kairo
Verified reviewer
Retail, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Saves lots of time
So far so good. Good bye to paperwork.
PROSJust snapping photos of receipts and getting them translated to claims is great, it saves so much hassle.
CONSIt cannot take into account various countries travel expenses daily allowances.
Vendor Response
Thanks for the feedback. Regarding travel expense daily allowances, please contact our customer support and we'll guide you through it.
Replied February 2022