All Envoice Reviews

1-25 of 26 Reviews

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User Profile

Andrus

Verified reviewer

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Excellent tool

Envoice is overall excellent. I really like this product. I will recommend this product to my friends. It is simple and easy to use.

PROS

The AI behind Envoice is smart and adaptive. The OCR identifies more data than other similar providers. For accounting firms, the features provide great value. It does not just push the data to your accounting system, but will also categorise most of the items automatically.

CONS

We did not found some settings initially, but with the help of customer service it was solved instantly

Reason for choosing Envoice

It had a better API, more customizations, and was cheaper.

Vendor Response

Thank you for the feedback. We do our best to provide excellent customer service. If you have any trouble using Envoice then we have a support centre (https://support.envoice.eu/) where you can find answers to the most common questions. For further help you are always welcome to contact customer support via in-app chat.

Replied January 2022

Madis

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Must have solution for efficient bookkeeping!

We immediately implemented the Envoice software when opening the hotel. As we have streamlined work force, then this solution was the best possible, to have a efficient workflow. This frees up time for accounting, which can be directed to better areas.

PROS

We could use it from day one with minimum effort on setup. Whole workflow has been thought through and we can say with confidence that this solution has helped us not only to be more efficient but also actual savings on payroll. As a hotel, we are very heavy on invoices and approving them by different departments then today we cannot see our work happening without Envoice.

CONS

We could see perhaps that next step would be the approval process through the app.

Vendor Response

Thank you for such positive feedback. We'll take notice of the app comment.

Replied March 2022

Kairi

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed February 2022

Envoice app and expense management - please develop it foward.

So-so.

PROS

Digitalization is relatively accurate and reliable.

CONS

Envoice app - expense management is very hard both ways, in-app or on the web.

Reason for choosing Envoice

I wanted to give an opportunity to a newcomer.

Vendor Response

Thank you for your honest feedback. We are constantly updating our service to improve the user experience.

Replied March 2022

Valeria

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

Review about Envoice

Use Envoice as an archive for sales and purchase invoices , instead of Google Drive. Possibility to download in Envoice checks and bills via phone.

PROS

1. Integration with accounting software. 2. Ease of use, both on the computer and through the phone. 3. All necessary reports and functions. 4. Assign workflow

CONS

At the moment, the program is completely satisfied. There were no difficulties in the work. Envoice is intuitive program.

Reason for choosing Envoice

Because the Envoice has all the necessary functions, reports, unlike other similar programs. It is also possible to integrate with Dynamics 365 Business Central.

Vendor Response

Thank you for your feedback, glad you are satisfied with our app.

Replied February 2022

User Profile

Martin

Verified reviewer

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Envoice has reduced our workload and errors drastically

This software has been relatively easy for our team to use in the field to record expenses. The ability to snap a picture of receipts and auto-recognize the vendor, amount and tax is perfect.

PROS

Functionality for the cost. It does everything we need and keeps us within budget. It was intuitive enough that I was able to get it up and running without a lot of extra training. I read a couple of articles and called customer service once.

CONS

Needed some slight adjustments to workflows, but the Envoice team solved it quickly.

Reason for choosing Envoice

All in one packaging

Vendor Response

Thank you! We appreciate your feedback.

Replied January 2022

Kairi

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Unthinkable to run your accountancy practice without it.

My organization have been using Envoice for several years. Their subscription rates are very competitive - less than most, and every bit as good as the best.

PROS

I just couldn't think of running our accounting practice without it. I can serve a lot more customers and only half the work! I love it and our customers like it.

CONS

A bit confusing getting the app set up, but they have a good support team to talk you through it step by step and the support is free.

Vendor Response

Thank you! We appreciate your feedback and don't hesitate to contact our support team if you need any help.

Replied February 2022

Marko

Furniture, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

I like envoice

I send reciepts and invoices to Envoice, Control if they are connected to right projects. I also make and send Invoices to our clients

PROS

Envoice gives good overview with minimal work and You can review history easely

CONS

Integration could always be better. At the moment in our company the payments are made with different program, so I can not see what Invoices are payd. More Information features is also always better

Vendor Response

Thank you for your feedback, we take note of your comments.

Replied March 2022

Eva

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

OVerall happy

Overall I'm happy with experience.

PROS

the ease of use. Explaining how to use the program to clients has been easy even the

CONS

Switching between invoices. Creating sale invoices is complicated for clients, maybe two views for creating them.

Reason for choosing Envoice

Usages comfort is the best in Envoice and the view of invoices is clear.

Vendor Response

Thank you for the feedback. We are working on improving the sales invoice feature to make it more user friendly. Stay tuned :)

Replied March 2022

Anne

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Kuressaare review

Companies can send invoices directly to Envoice. Accountants post and send to the confirmation circle. No need to print and sign on paper.

PROS

I like it because this software is straightforward and easy to use. Easily and quickly transfer information to your accounting software.

CONS

Unfortunately, I can't point out anything unpleasant about this program. Simple, compact.

Sander

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Feedback

PROS

Easy to use and basic functionality easy to setup approval circle

CONS

None actually. Maybe some parts/info could be easier to setup.

Vendor Response

Thank you for your feedback. If you have any trouble with setup, please check our support centre (https://support.envoice.eu/) or contact customer service directly.

Replied February 2022

Ave

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2022

Tiny review

Overall experience is good.

PROS

Easy to learn and understand how this software works. It is in our local language. Is possible to use different currencies. And most I like it because it helped get rid of paper documents.

CONS

Problems with credit invoices. When making a payment file, the program does not deduct credit notes from the amount to be paid. When the payment file is validated, the program will forward the credit notes to the archive list as unpaid invoices.

Vendor Response

Thank you for your feedback. We are constantly working to improve our service.

Replied March 2022

Estra

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

Estra Pleiats review

PROS

Easy to use. Cost statements and mission reports in the system.

CONS

Somedays to slow (internet is fine) Many colleagues has same problem. Somedays system dosent open (once in month)

Vendor Response

Thank you for your feedback! We are happy to hear that you find Envoice is easy to use. We will look into website crashes and why it may be slow.

Replied March 2022

Kairo

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

About Envoice

Saves a lot of time. Also gives a secure feeling because all data is saved.

PROS

I like that you can see the e-mail text in bills information. The program overall is pretty easy to use.

CONS

Actually can't think of anything. I am really enjoying using the program.

Vendor Response

Thank you for the positive feedback.

Replied March 2022

Varje

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Varjes review

Quite OK. Sometimes wastes too much of my time, because it is so slow, when i´m doing my searches.

PROS

Can ask questions. I can have quite many institutions on one account.

CONS

Quite slow. Lets to send envoice to approval when some divisions are not filled.

Elo

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Envoice is a very simple and logical system.

overall very easy to use.

PROS

simple customer friendly with a peaceful design :)

CONS

invoice lines cannot be deleted at once.

Vendor Response

Thanks for the feedback. Regarding deleting invoice lines, please contact our customer support and we'll guide you through it.

Replied February 2022

Helen

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Positive user experience

Saves a lot of time valuable working time

PROS

I like the fact that one does not have to enter invoices manually anymore

CONS

Clients cannot upload multiple invoices

Reason for choosing Envoice

Previous positive user experience

Vendor Response

Thanks for your feedback and actually, there is an option to upload multiple invoices at once. Please check this article: https://support.envoice.eu/hc/en-us/articles/360016416894-How-can-I-upload-invoices-from-my-computer. Or contact our customer support.

Replied February 2022

Hergo

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Review

Happy with it.

PROS

Easy to use. Quite simple. But nothing is missing.

CONS

Takes a lot of time to upload documents.

Vendor Response

Thank you for your feedback. We are working on improving the document upload time.

Replied December 2022

Birgit

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

I highly recommend Envoice!

Super

PROS

How easy it is to use, how efficiently it proceeds everything and how accurate it is.

CONS

I guess the option to process the invoice manually, in case I am in hurry.

Vendor Response

Thanks Birgit for your review! We're thrilled you love using Envoice. Your feedback means a lot to us!

Replied October 2023

Tiina

Supermarkets, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2022

well

we archive documents

PROS

easy to use, law price , multiple users, available everywhere

CONS

I don´t now, all is ok, we do not take full advantage of the program

Vendor Response

Thank you for your feedback. We recommend looking into all Envoice features to fully automate your bookkeeping. Feel free to contact our customer support for advice.

Replied March 2022

Taavi

Plastics, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Easy to use!

PROS

Very easy to use and all things are easily accessible and all things will be found quickly.

CONS

the website crashes sometime but this is so rare

Vendor Response

Thank you for your positive feedback and we are happy to hear that you found everything easy. We will look into website crashes and try to improve the experience.

Replied February 2022

Helen

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Envoice review

PROS

Very easy to use, makes invoice bookings much easier

CONS

IBAN number could be selected according to client's bank

Darja

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Envoice review

PROS

easy to use, user-friendly interface, easy to set up

CONS

expense reports part can be improved, currently is a bit confusing

Vendor Response

Glad you are happy with our app. We are constantly improving it, but if you need any help with the expense report, please contact our customer service who can assist you.

Replied February 2022

Aleksandr

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

My review

PROS

It covers 70% of my needs. acceptable prices

CONS

You have to make too many clicks to accept an invoices. no counting of articles. can't upload sales invoices. you can only upload 10 invoices at a time. It is not possible to make permanent tax rules for accepting invoices so that they are imported automatically.

Vendor Response

Thank you for your feedback. We are constantly improving our service based on customer feedback.

Replied March 2022

Ann

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Very easy to use.

Fast and easy digitization of invoices.

PROS

Easy handling of invoices. Fast digitization of invoices. It's easy to create expense reports.

CONS

Sorting invoices by importance. Delete invoice lines one by one.

User Profile

Kairo

Verified reviewer

Retail, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Saves lots of time

So far so good. Good bye to paperwork.

PROS

Just snapping photos of receipts and getting them translated to claims is great, it saves so much hassle.

CONS

It cannot take into account various countries travel expenses daily allowances.

Vendor Response

Thanks for the feedback. Regarding travel expense daily allowances, please contact our customer support and we'll guide you through it.

Replied February 2022

Showing 1 - 25 of 26 Reviews