I have been using HandiSoft for over 25 years and have got to see the development over this time. The full integration of client management, time costing, invoicing, ledger, tax returns, document management, jobflow and workpapers makes it easy to work with and it is a user friendly.

HandiSoft is a fully integrated accounting software product for Public Practice accountancy firms. You only need to set up the client information once and the client information is available across all components of the software. The sue of DataHub is also beneficial in obtaining reports necessary to running and maintaining an accountancy practice.

There is no integration for SMSF's. If there is integration between other SMSF software and importing into HandiTax so all client tax returns are in the one program that would make the lodgements of all entities easier.

Very good product overall, but very expensive, and the annual increase in cost over the years has never been, in my mind, able to be justified, especially if we compare the increases with inflation.

Very good product, generally easy to use, and good support for technical matters

This time last year, I raised an issue with Handisoft, on a matter which impacted negatively on productivity. Despite the customer support officer showing good level of understanding of the issue, and seemingly willing to help, and despite numerous phone calls, emails back and forth, to date, one year on, matter still not resolved. In fact last I heard from the operator was 12/12/20, and NOTHING since. Very disappointing. And I also wish to mention about the very scary functionality surrounding report writing. I tried valiantly a few times to venture into this, but the complexity, the lack of ease, the difficulty that requires almost an programming degree, has left me avoiding this at all costs.

We have been using Handisoft for 25 plus years and have found reliability the greatest feature of the product. Despite that they have been able to innovate and improve consistently during that period.

Handisoft is reliable and the customer support team have never let us down. Yearly roll-over is quick and simple and compliance modules are always up-to-date and user friendly. Contact management and document management features of Practice Manager ensure our office runs efficiently.

Handiledger and Super Fund module are clunky, and do not contain latest updates if drafting financials to comply with accounting standards and other legislation eg ACNC.

Previously... good. Recently... money grabbing and lack of investment in a proper cloud system.

It used to be reliable, reasonable value for money, low tech.

Recently... lack of a cloud solution. Venal pricing policy for legacy access to systems and data that I though I owned. $4,500 pa merely to log on and access my past records !!!!!!

Began using Handitax when electronic lodgements first started. Had a very good relationship with the original developer [SENSITIVE CONTENT] and loved the time difference between NSW and WA for support and development reasons. Many of the early improvement came from some of our requests for additional features.

Ease of use by multiple users, prior to retiring I had up to 10 users using Handi-Tax, Time and Billing, Practice Manager.

Cost. My current issue is with not being able to access prior years files without paying for the current years programs which I no longer use in retirement.