Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"I like having all of our customer information, files, documents and records all in one secure place - it's quick and convenient to access!"
"Easy to get, but not easy to use. I tried it before JIRA and I found JIRA cleaner (In its interface)."
"It pretty much offers everything you'd need from accounting, to project management, to email, and even managing files. I was impressed."
Cons
"JIRA is better, by far. It's interface is old, and no really userfriendly. Could help begginer, but when you need something powerful, you don't use 24/7Office"
"Some of the UI seems outdated, also should just make the freemium trial completely free and have an upgrade-business model."
"The software offers a lot of complex features, so training is required. "
24SevenOffice Reviews
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April 2018
Gediminas from Great Lakes Data Systems (GLDS)
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2018
Great CRM
Pros
This CRM provide a complete overview under enterprice's customers, suppliers and contacts. And everything under one roof.
Cons
There is missing one and only improvement. Their GUI cold be more user friendly. Sometimes is getting hard to find needed function.
January 2018
Andres from Alluxi
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2018
Great software for company communication and managing project finances!
Pros
It has a great communication system, perfect dashboard system in order to keep track of project finances and reports. It also has a very effective document sharing system
Cons
The only thing that could possibly be better its having a more user friendly interface, it's hard to get the best of out of all the functions
July 2016
Jørgen from Cxense
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: GetApp
July 2016
April 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Resource planification
I get to many benefits like make progress of the ways of managing my company and having new tools for this.
Pros
What I like most about this software is enterprise resource planning and customer relation management and with some modules about accounting, billing and orders, email, calendar, document and project management, web publishing tools and e-commerce.
Cons
What I like least about this software is that I need to be connected on internet so this software can be used; and in y country the wifi fails a lot.
April 2018
Valentina from Distecnoweb
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Very good service 24SevenOffice
Pros
Very good service 24SevenOffice, it leaves me completely satisfied and I have no doubt that it is one of the best companies in the area of project management and knows how to treat their customers, without a doubt the quality of their services is indisputable.
Cons
I'm really leaving if no complaints, I recommend it a thousand percent. VERY GOOD, a company that knows how to get along with its customers in the best way.
September 2020
Anonymous
Company Size: 1 employee
Review Source: GetApp
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2020
Good customer support, but it took a bit to set-up.
I was very pleased with their customer service and all the features offered by the software. It offers a lot for a growing company, but we've basically been the same size for years.
Pros
Once it was set up, it wasn't hard to run. It was intuitive, and even though I'm not too tech savvy, I was able to grasp what I needed in order to use this software successfully. It really helped keep our books organized so we knew what we were spending and how much we were earning.
Cons
It took a while to set up (but with excellent customer support). It also has a lot of features that we don't need or won't use, and it wasn't that we could pay for only what we needed. We got the whole program even though we didn't use a big portion of it.
April 2018
eliacim from Producciones Magenta
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
April 2018
It has many intelligent functions, it is excellent for the communication of the company
Pros
-Excellent communication system -Excellent financial tracking system -Continuous project reports - Very effective document sharing system
Cons
-The interface should be more user friendly, it is difficult to get the best of all the functions -The learning system is quite complicated and it costs a bit more to understand how the software works
April 2018
Luisana from UNAD
Industry: Higher Education
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Very good quality of work that offered 24SevenOffice
Pros
Very good quality of work that offered 24SevenOffice. It leaves no doubt, that its wide range of services and high quality of them leave it as one of the best companies in the area of project management, knows exactly what their clients want and need.
Cons
I really do not have any complaints about them, just very good comments, eager to continue working with them. Highly recommended.
April 2018
Shivendra from Samocha
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
A great and affordable Project Management tool
Pros
This is a great tool for managing different projects in an easy and convenient manner . Its very easy to use and affordable too.
Cons
This is a great tool and covers all requirements with respect to Project Management. There is nothing which we do not like about this.
April 2018
Edward from Wallace Solution, C.A.
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
April 2018
Many smart functions
It has a great communication system, perfect dashboard system in order to keep track of project finances and reports
Pros
In this software i like the supports accounting, project management, customer relationship management, file management, email, billing, accounting and reporting. These works very good.
Cons
For now I don't see problems with this software, maybe the price is high for small companies, I hope they offer more accessible prices.
November 2019
Jeff from X-Accounting
Company Size: 2-10 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Professional accounting suite with built-in AI
The 24SevenOffice team was very professional and made it easy for me to convert from my previous accounting system.
Pros
24SevenOffice is a very efficient system to work in. It has all the advanced functionality and packed with ground-breaking features (such as AI accounting). The level of automation that can achieved using this system has had a positive impact on my staffs efficiency and productivity.
Cons
The software offers a lot of complex features, so training is required.
Reasons for Switching to 24SevenOffice
Needed more advanced functionality.
April 2018
Tim from Conversion Logix
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
April 2018
Our most efficient way to manage our day to day
Pros
This program allows us to keep everyone organized and on the same page. From management, billing, reporting, accounts, and everything else. The user interface is what makes this a pleasure to deal with day after day and is much better than the other products we tried before buying.
Cons
There are times when things seem to get overwhelming for a small business. It can feel slightly crowded at times and can be hard getting everything in order but I think this partly has to do with our management as well as the programs so it's not entirely on them. Overall we haven't had too many issues for me to say anything too negative.
November 2019
Barbara from Nordic Waffles
Company Size: 2-10 employees
Industry: Food & Beverages
Review Source
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
November 2019
24SevenOffice Review
Previously, we had paper copies of some information while other information was kept in an online file, and you never really new which location held which documents it was hit-or-miss depending who had "filed" it. Now, everything is stored in once centralized place and if information needs to be updated it is available for everyone to see quickly and easily.
Pros
I like having all of our customer information, files, documents and records all in one secure place - it's quick and convenient to access!
Cons
There is nothing I don't like at this time - there is a lot more functionality available than I am currently using so perhaps if there was a video tutorial to walk me through all the software has to offer that would be helpful.
April 2018
Sarthak from Republic Polytechnic
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
2.0
Functionality
5.0
April 2018
It is full of features which is a complete package that anyone would need in this field.
I have acheived more information and functionality that i wont be able to get from other products in the market.
Pros
They stands out in all of the areas as this contains of cloud, SaaS and web at the same time thir features and fucntions fiully pack a punch for me as a user at the same timing porviding all the information which is needed reagrding this. Well done in making this :)
Cons
I am not very satisfied with the customer support because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard but I hope they can provide some changes to it in the future.
April 2018
Henry from App factory
Company Size: 11-50 employees
Industry: Banking
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Became valuable early and a great tool for continuous internal improvement
we are able to review 24seven office, address resourcing constraints and make people accountable.
Pros
Ease of use. On boarding new employees into how we use basic functions is super easy. This software has been one of the easiest to implement throughout our company and allows us to track departmental productivity and see how much we really accomplish in one month.
Cons
Gantt charts look very organized and task dependencies are handled amazingly
April 2018
Stacey from G Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Helps greatly with daily management
Pros
The benefits are pretty endless with this system, especially for a small business. It can help manage accounting, project management, customer relationship management, file management, email, etc.
Cons
There is nothing that I dislike about this software. It's easy to use and is very cost effective for us.
January 2012
Lorene
Time Used: Free Trial
Review Source: GetApp
January 2012
Many smart functions
24SevenOffice CRM allows users to generate reports on sales activities and results, manage the customer throughout the sales process and keep track of past e-mails, tasks, agreements, activities and notes. The software allows you to either choose the relevant business modules, or go for one of the tailor-made solutions.
Pros
I like the feature where you can get access to customer information wherever one is.
April 2018
Ruben from Ministerio de Agricultura Productiva y Tierras
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
It is a good system that contains resources Planning tools for small and medium enterprises
Pros
It is an excellent system used on demand through a web-based interface (software as a service). The system includes modules for: CRM, accounting, billing and orders, email, calendar, document and project management, web publishing tools and e-commerce.
Cons
So far no software disadvantage is known, in the future it could present difficulty when integrating information online
April 2018
Sabastian from The Dynasty
Company Size: 51-200 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
So far, it's been amazing, but I'm still new.
We can all keep our information in one place and have 24/7 access to it. exactly what we needed to save time and money.
Pros
The ease of use makes even the most novice user, such as myself, able to sail through it like a pro!
Cons
I can't fully rate the customer service as I have no needed to use it yet. the product is pretty self explanatory and easy to use.
April 2018
Natasha from The Branding Coach
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
April 2018
Ideal software for collaborating on projects...
Pros
It pretty much offers everything you'd need from accounting, to project management, to email, and even managing files. I was impressed.
Cons
It does so many different tasks. I became quickly overwhelmed with navigating through projects once they had been entered. Possible improvements could be made for navigating between data.
April 2018
Inés from Millicom (Tigo)
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
I am really happy.
Pros
I think 24SevenOffice is undoubtedly by far the best company that can be found in the field of project management, the quality of its services is indisputable, I am really happy.
Cons
I'm really leaving without any complaint to give, it shows that this company focuses on its clients and works for them. Great job.
April 2018
Shivani from First Person
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
April 2018
Super easy to use
Pros
The functionality is great. It is very helpful in complete HR tasks and I'm able to easily provide our team with a powerful ERP system.
Cons
It took me a while to understand all of the functionalities and it is very widespread across all tasks.
April 2018
Jeremy from CS LLC
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Easy to use and efficient project management software
Pros
24SevenOffice's easy to use UI makes project and financial management easy to edit and collaborate on. Totally recommend.
Cons
There are a few pages where the UI isn't great, it feels like the software isn't keeping with the times very well.
April 2018
Anonymous
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
April 2018
I've used 24SevenOffice before JIRA.
Pros
Easy to get, but not easy to use. I tried it before JIRA and I found JIRA cleaner (In its interface).
Cons
JIRA is better, by far. It's interface is old, and no really userfriendly. Could help begginer, but when you need something powerful, you don't use 24/7Office
April 2018
arielle from VME
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Great daily management system.
Pros
There are many benefits to this system, such as accounting, project management, customer relationship management, file management, email, etc.
Cons
There is not much that I dislike and the fact that you can pay as you use it, is very cost effective.
April 2018
Andrew from Symphony
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2018
I've used 24SevenOffice on a few occasions over the last few years in my position as project manager
Pros
Liked that there was a freemium trial. Also like that it's more finance-oriented than other project management softwares out there.
Cons
Some of the UI seems outdated, also should just make the freemium trial completely free and have an upgrade-business model.
January 2018
Rachna from Student
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
January 2018
very cool software
Pros
can have full control over processes in the business like finance, accounting, project management, reporting, and expenses
Cons
learning curve for 24SevenOffice is pretty steep and it took me a bit to really get the hang of the software.
November 2016
Joe
Time Used: Less than 6 months
Review Source: GetApp
November 2016
October 2016
Cash
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016